THE ANATOMY OF A

CRUISE SHIP
STYLES OF SHIPS
THE CLASSIC OCEAN LINER
THE CONTEMPORARY CRUISE SHIP
SMALL SHIPS
MASTED SAILING SHIPS
RIVER VESSELS
BARGES
FERRIES
MULTIPURPOSE SHIPS
MISCELLANEOUS
 SIZING SHIPS
Gross registered tonnage is determined by a formula
that gauges the volume of the public spaces on a
ship.

Pax is an industry abbreviation for “ passengers”.

Large ships:
• Offer many more facilities, activities,

choices, and options.

• Are often more dramatic-looking

• Are able to serve a wider spectrum of

guest types
• Easily accommodate groups

• Are generally quite stable in the

water
Smaller ships

• Offer a more intimate atmosphere

• Can sail into smaller places
• Permit easier embarkation and
debarkation
• Make it simple for passengers to get
to know the ship and others onboard
 SHIP FACILITIES
Space on ship can be divided into three types:
stateroom space, private space and public
space.

Bridge (private space) where is the vessel is

controlled.

Galley or kitchen where food is prepared.

THE RECEPTION AREA
THE DINING ROOM
ALTERNATE DINING AREAS
THE SHOWROOM
THE POOL AREA
THE HEALTH CLUB
THE CHILDREN’S AREA
THE GIFT SHOP
THE MEDICAL FACILITY
THE MOVIE THEATER
THE PHOTO GALLERY
THE ART AUCTION GALLERY
THE CASINO
THE INTERNET CENTER
 CRUISE STATEROOMS
A stateroom also called cabin is to a ship what
a guest room is to a hotel.
Three types of ship staterooms:
• Outside staterooms (also called ocean-view

staterooms) have windows. Because you can

look outside, these accommodations feel
more open.
• Inside staterooms are in the ship’s interior.
• Suites are the most expensive
accommodations on a ship.
An entire deck may be made up of suites and
be called a concierge level.
Typical Stateroom:
• Two single lower beds, either parallel to

each other or at right angles. Stateroom with

upper beds can accommodate three or four
passengers. A bed is often called a berth.
(Berth also can refer to the docking space of
a ship).
 READING A DECK PLAN
Deck plan (or floor plan) and a cross-section of
then ship, with each “layer” shown (only those
deck that are “public” are indicated).
Few things need to know about ship’s plan:
• Deck plans are important

• In brochures and Web sites, color coding

makes a deck plan easy to read.( A stateroom

category is the price that a certain kind or level
of stateroom represents).
• Usually, the higher the deck is on the
ship, the higher the category and price.
• Deck plans often note certain special
stateroom circumstance.
• Deck plans are also posted aboard ship.

Front of ship is called the bow and the back

is called the stern. Facing forward, the
left side is labeled the port side and the
right side is starboard.
MISCELLANEOUS CONSIDERATION

What you should know about cruise ships?

 A ship’s “registry” usually has nothing to do with

where the line is headquartered.

 On some ships, smoking is permitted almost

everywhere onboard.
 Where do ships go when they “retire”?

 Each year, the CDC conducts about two

unannounced inspections of any cruise vessel

that carries 13 or more passengers and that calls
on U.S ports.
THE CRUISE EXPERIENCE
4
ON THE WAY TO YOUR CRUISE
Meet and greet person from the cruise line would be
there for you, and the cruise line transfer service
wouldn’t be part of your package.

Gangway the walkway that connects the ship with the

dock.

Cabin steward the person who maintains your

stateroom introduces him or provide.
WHO’S WHO IN CRUISING

5
 SEA- BASED OPERATIONS
 The staff, deputy captain, or first officer is in
charge when the captain is busy or not
onboard.
 The chief engineer oversees all mechanical
operations, including the engines, lighting,
plumbing, onboard climate control, and the
maintenance or repair of the ship itself.
 The chief medical officer, or doctor tends to
health of passengers and crew.
 The chief radio or communications officer are
complex he or she oversees in-room satellite,
ship to shore phone calls, Internet service, and
all other shipboard communications system.
The team of people who compose hotel
operations is equally diversified:
 The hotel manager, or hotel director ( also

called chief purser ) conducts his or her

business very much like the manager of a land-
based hotel or resort but with a specialized
understanding of the cruise experience.
 The purser is much like a hotel front desk
manager or assistant manager. The purser has
two assistants: the crew purser (who deals with
crew issues) and the hotel purser (who tends to
passenger matters).
 The shore excursion manager orchestrates the
operation and booking of port-based packages.
 The cruise director coordinates all entertainment
and information activities that take place as part
of the cruise experience. Onboard lecturers
(experts who provide their services in exchange
for a free cruise) Social hosts (who converse and
dance with single women onboard).
 The executive chief controls the preparation
and serving of all food and beverages. He or
she supervises the assistant or sous chef, the
pastry chef, food prepares, and other
kitchen staff.
 The head housekeeper or chief steward
manages all stateroom, public space, and
other shipboard cleaning. He or she
supervises a squad of cabin or room steward
who tend to the passenger’s stateroom
needs.
 The food and beverage manager oversees the
serving of meal and drink.
 LAND-BASED OPERATIONS
Responsibilities in a specific segment of the
company’s operations:
 The vice president of marketing orchestrates the

research, development, promotion, and follow-up

of the cruise line’s products.
 The vice president of sales oversees the actual

selling of cruises, either through travel agencies or

directly to the public. Below he or she are business
development managers (also called district sales
managers, regional sales manager, etc).
 The vice president of finance administers and
addresses all financial issues.
 The vice president of operations or passenger
services is responsible for all onboard and short-
side activities.
 The vice president of national accounts
represents the cruise line to major agency chains,
usually those in preferred supplier relationship.
 The vice president of groups and incentives
orchestrates all group sales, marketing, and
operational activities.
KINDS OF TRAVEL AGENCIES
 Independent agencies. These agencies are
privately owned and unaffiliated with any larger
institution.
 Agency chains. As with most retail industries,
large groups of regionally or nationally branded
agencies have developed in North America.
 Consortium-affiliated agencies. Consortia
promise agencies greater independence than they
would have if they were an agency franchise, with
the leverage that a large national organization
brings.
END