WORK

ETHICS
GROUP MEMBERS
 FLOW OF
PRESENTATION
Ø Introduction to work ethics
Ø 10 characteristics of work ethics
Ø Ethics at workplace
Ø Factors influencing ethical behavior
Ø Ethics in Negotiation
Ø Ethics in Decision Making
Ø Case Study
 WHAT IS ETHICS
Ø The world ethics is derived from Greek
work ‘ETHOS’ which means character.
Ø Work ethic is a set of values based on
hard work and diligence.
Ø Work ethics include not only how one
feels about their job, career or
vocation, but also how one does
his/her job or responsibilities.
Ø
 What are our Work
Ethics
Ø Attitudes and frame of mind one strive
to use to complete any task.
Ø Strong work ethics in all facets of our
lives, is nothing more than positive
mental attitude.
Ø Strong positive work ethics is one of
the rungs on ladder to success.
Ø Whatever our mental state and who we
come across, good work and verbal
expressions can determine the end
product.
 10 CHARACTERISTICS OF
WORK ETHICS

1. ATTENDANCE
- Attend workplace,
arrives/leaves on time
- Make advance notice for
planned absences
- Punctuality
 10 CHARACTERISTICS OF
WORK ETHICS

2. CHARACTER
- Display loyalty, honesty,
reliability, trustworthiness,
dependability, initiative, self
discipline and self-
responsibility
 10 CHARACTERISTICS OF
WORK ETHICS

3. TEAMWORK
- Team worker, cooperative,
assertive, display a customer
service attitude, continuous
learning, mannerly behavior
 10 CHARACTERISTICS OF
WORK ETHICS

4. APPEARANCE
- Display appropriate dress,
grooming, hygiene and
etiquette
5 . ATTITUDE
- Positive attitude, self
confident, realistic
expectation of self
 10 CHARACTERISTICS OF
WORK ETHICS

6 . PRODUCTIVITY
- Safety practices, conserve
materials, keep work area neat
and clean, follow directions
and procedures
 10 CHARACTERISTICS OF
WORK ETHICS
7 . ORGANISATIONAL SKILL
- Skill in personal
management, time management,
prioritizing, flexibility,
stress management and dealing
with chance
8 . COMMUNICATION
-Appropriate verbal and non-
verbal skill
 10 CHARACTERISTICS OF
WORK ETHICS

9 . COOPERATION
- Display leadership,
appropriate handle criticism
and complaints, demonstrate
problem solving capacity,
maintain appropriate
relationship with supervisors
and peers, and follow chain of
command
 10 CHARACTERISTICS OF
WORK ETHICS
10 . RESPECT
- Respect the rights of
others, deal appropriately with
cultural/racial diversity and
not engaged in harassment of
any kind
 ETHICS IN THE WORKPLACE

The real test of ethics occurs when you or anyone

encounters a situation that challenges personal
ethical beliefs and standards. Often unclear and
unexpected, these ethical challenges are
predictable, and everyone has to be prepared to
deal with it.

Ethical behavior in the workplace, the capacity to

practice honesty, respect, responsibility, fairness,
and compassion

 Factors influence Ethical Behavior
1. The person
oFamily influences
oReligious values
oPersonal standard and needs
2. Organization
oPolicies , codes of conduct
oBehavior of supervisor peers

3. The environment
oGovernment regulations
oNorms and values of society
 Ethics in Negotiation
Ø Ethical judgments are made in social
context.
Ø Even if you choose to lie or be
unethical.
Ø There are many unethical negotiation
behaviors besides lying.
Ø Be aware of tradeoffs: Self
protection, "bluffing", and
distrust also have a cost.
Ø Relationship is almost always a factor
 Ethics in Decision
Making
 Ethical reasoning can be focused
on answering two kinds of
questions:


1)Definitive questions (defining the facts

relevant to the question);
2)Reasoned judgment (somewhat
intuitive).
•
 4 Questions to Focus on
When You Have to Make an
Ethical Decision:
1)What are the other competing,
interpretations of the situation or
problem?
2)What is the cash value of the situation
or problem?
3)By reviewing your vision, values, and
mission statements and company
policies, is how you handle the
situation clear?
4)As the individual who needs to make
the ethical decision, are you