7 Chapter

Managing
Human
Resources

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Learning Outcomes
• Describe the key components of the human
resource management process and the important
influences on that process.
• Discuss the tasks associated with identifying and
selecting competent employees.
• Explain how employees are provided with
needed skills and knowledge.

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Learning Outcomes (cont.)
• Describe strategies for retaining competent, high-
performing employees.
• Discuss contemporary issues in managing human
resources.

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 Describe the key
7.1 components of the
human resource
management process
and the important
influences on that
process.

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Human Resource Management

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HRM Process and Influences

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Identifying and Selecting Employees
HRM Process:
1. employment planning
2. recruitment and downsizing
3. selection

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Conducting Employee Assessments

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Recruiting Applicants

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Effective Interviewing

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7.3 Explain how
employees are
provided with the
needed skills and
knowledge.

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Orientation

• Job orientation
• Work unit orientation
• Organization orientation

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Employee Training Methods

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Compensating Employees

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