How

Communication Programs
Ditch
HR Executives?
A Presentation by
Mr. Suresh Namboothiri, M.Tech, MBA
Creative Director & Chief Mentor
(Formerly Chief Operating Officer, Tata AutoComp systems Limited)

Espoir Technologies Private Limited

www.espoirtech.com

©2008-2011 All Rights Reserved

When asked about
the most serious HR challenge facing their
companies,
94% of the global CEOs had one answer.

Most professionals don’t have the

communication abilities matching their
Position, Qualifications, Years of
Experience, Age and Company’s
Future Plans.
(McKinsey Report: 2008)
According to various talent surveys, 94 to 97%
professionals lack the ability to convincingly
reason, incisively question, establish a logic,
prove a point, argue with dignity, negotiate,
inspire, cajole or counsel.
88% of software professionals scare their clients in
audio/video conferences, due to poor language skills.
96% of members keep silence or make uninspiring talk
in team meetings, making them counter-productive.
92% of the emails, and 88% of PowerPoints are too
bulky and vague, and don't trigger the expected action.
88% of problems are not solved because the team
members don’t have the language to define it clearly.
92% of the teams fail because their leaders lack the fine
language needed to influence the team.
96% of managers don’t have the ability to frame a quick
incisive question to extract a decisive answer.
Is it possible to build such abilities, by teaching
grammar, vocabulary & accent?
Unfortunately, that is what most Communication
Training Programs try to do!
Short-term, crash courses: The fact: How can one learn
something in short two days, which he/she has not learned in
long twelve-fifteen years?
E-learning programs: The fact: They are multimedia versions
the grammar books of 1960s, which the learner hated earlier.
Teach Grammar & Vocabulary to build communication
skills: The fact: If that was true, everyone would be an excellent
communicator in their respective mother tongues!
Insist on Accent Training: The fact: Unlike call-centers,
clients don’t expect a mimicry of an accent in professional
discussions. Clients want the team to understand questions, and
respond in an assuring, assertive manner in a neutral accent.

Since 1992, the above training methods are in use.

In a 2009 HR survey, 88% of executives said that communication
training programs don’t give expected results.

How long industry can live with these “communication

training rituals”? What is the real solution?
Research in educational psychology stresses that language
acquisition is a cognitive process. Therefore, one can acquire
second-language skills only through:
1. a theme he/she is passionate about, and/or
2. a theme, which is relevant & has immediate
application at his/her workplace.
In technical terms, this method is called
Content-based Instruction OR Theme-
based Learning.
European Commission says this is the only
way for an adult to acquire skills in any
foreign (second) language. All other methods
(crash-courses, e-learning programs,
communication training programs) are ineffective
& only lead to frustration.
Why they say it is the only way?
 Why Theme-based Learning is the only way?
Learners approach the lessons on their own. Even senior
managers plan their return to the lessons when they take a brake.
Ideal condition for leaning.
Lessons spark & sustain interest because learner uses his/her
passionate topic as the medium. No drop-outs.
Uninteresting topics of grammar, tenses, usages, idioms & phrases,
vocabulary, articles etc get quickly absorbed.
Learner finds immediate application as lessons carry
contemporary ideas, and starts using them in personal as well as
professional settings. Lessons transform the learner
intellectually – without his knowledge!
Having something interesting to communicate, and the resulting
positive attention he/she receives, builds self-confidence.
Efficient & effective: Most learners experience faster skill-
building, longer retention and quicker recall. This instills
further motivation to go back to the lessons.

How about applying these proven principles into powerful, user-

friendly & self-customizable software programs?
 Welcome to the World’s No:1 Theme-based,
Interactive, Communication & Personality
Building, Software Programs !

Counters all major learning resistances at the root.

 SMART English through
Technology & Science
(With Body-language Recording Feature)
For Technical Professionals,
Executives, Final Year Students
of Professional Colleges.
This program exploits the
inquisitive nature of your mind to
instill the language skills so that
you can convince & inspire others
to be more creative and
innovative.
While developing language skills,
you unknowingly acquire the
qualities of famous scientists &
technocrats. It transforms you
into a personality others admire!
28000 interesting example
sentences, Over 7000 audio
sessions (American & British
Accents), 270 Tests. (Academically,
Intermediate to GRE / IELTS Level)
Record & analyze your face
expression, gesture, stance etc
from the privacy of your room!
700 Hrs Learning. Customizable.
Effective from Day 1!
 SMART English
through Movies !
For Professionals, Executives,
Businessmen, Housewives who
are passionate about movies.
What is common between Business
talk & Movie dialogues? A lot! They
must be crisp, to the point, loaded,
sustain interest, should
convincingly tell an idea in a short
duration. If not, both are flops!
If you love movies, benefit from it!
Build better language skills,
Personality and thinking styles
with reference to 1300 Hollywood
movies! This program is filled with
crisp dialogues, inspiring stories of
actors, directors, behind-the-scene
action and production trivia.
24000 practical examples, 4000
audio sessions (American & British
Accents), 270 Tests. (Academic:
Intermediate to GRE / IELTS Level).
700 Hrs of Learning. Customizable.
Learn new things from Day 1! (Not
recommended for those who are below 16
years)
SMART Communication through
Management Ideas
(With Body-language Recording Feature)
For Executives, Managers,
Entrepreneurs, and Final Year
Students of Professional
Colleges.
Through 125 contemporary
management ideas, and inspiring
success stories, anecdotes, apt
quotations, this program
develops enviable language skills
to manage, lead & succeed.
28000 practical example
sentences to blend any
arguments, More than 7000
audio sessions (American & British
Accents), 270 Tests. (Academically:
Intermediate to GRE / IELTS Level)
Record & analyze your face
expression, gesture, stance etc
from the privacy of your room!
700 Hrs of Learning.
Customizable. Feel the
effectiveness from Day 1!
 SMART English
through Success Secrets !
For Professionals, Executives,
Businessmen and Final Year
Students of Professional
Colleges.
The surest way to become
successful is to build language
skills through success stories of
the real successful people!
While developing language skills,
understand winning Strategies,
Time Management, Goal Setting,
Marketing, Finance, to make
yourself & your team successful.
24000 practical example sentences!
Over 4600 audio sessions (American
& British accents), 270 Tests.
(Academically: Intermediate to
GRE / IELTS Level)
Over 3000 illustrations & animations
700 Hrs of Learning. Customizable.
Effective from Day 1!
 SMART English
through Cricket !
For Professionals, Executives &
Managers who lead a Younger
Workforce. And, for Cricket
lovers.
A better use of Cricket! If you
are passionate about Cricket,
benefit from it ! A unique blend of
English language, Management
theories, Success Principles to build
successfully lead a project or an
organization.
Help you build enviable
communication skills through Heroic
Acts, Winning Strategies, Players,
Matches, Stadiums, Statistics,
Scandals, Economics and Behind-
the-scene actions!
28000 practical example sentences!
More than 6000 Audio Sessions
(American & British accents), 270
Tests. (Academically, Intermediate
to GRE / IELTS Level)
700 Hrs of Learning. Customizable.
Learn new things from Day 1!
 SMART English
through Love & Romance
For Professionals & Executives,
Managers, Housewives, who are
young at heart.
Surveys say women speak
better English than men. If love
stories can melt our hearts,
they can also develop
sustainable language skills.
This program is the result of a
22-member cross-functional
team’s efforts over 18 months.
While developing language
skills, automatically acquire the
wisdom from over a dozen
books on love & relationships -
from love at first sight to a
healthy married life!
24000 practical example
sentences! 4400 audio
sessions. (American & British
accents), 270 Tests,
(Academically: Intermediate to GRE
/ IELTS Level)
700 Hrs of Learning.
Customizable. Effective from
Day 1. (Not recommended for those
who are below 16 years)
 SMART Communication
through Wit & Wisdom
For Leaders, Future CEOs,
Parents of Teenage Children, and
Husbands of Demanding Wives.
Through funniest, cleverest
and most insightful Quotes,
Stories and Anecdotes, build
the ability to handle any
situation in personal &
professional life.
Demonstrate your leadership
abilities so that your presence
is noticed, and opinions are
recognized. Influence,
Motivate, Inspire and build
and lead successful teams.
24000 practical example
sentences! More than 6000
Audio Sessions (Both American
& British accents), 270 Tests.
(Academically: Intermediate to
IELTS / GRE level)
700 Hrs of Learning.
Customizable. Effective from
Day 1!
Life-transforming Results!
(After customization & two-three months usage – about One Hour per
Day.)
98% of learners come to Espoir programs on their own, and sustain
interest till the end. 92% of them said that they learned tougher
grammar lessons and usages unknowingly. (or, automatically).
92% of learners say they learned to handle audio/video conferences
well. They quickly understand client’s questions and answer
strategically in a neutral accent. 86% are able to follow English movie
dialogues.

96% of learners communicated their newly-acquired ideas to a

colleague / friend the same day. 72% said that they used them in a
team meeting, email or PowerPoint to illustrate a point.

100% of learners said that the body-language recording is an eye-

opening experience. 98% said that practicing language skills along with
body-language recording, made maximum impact.
92% of learners say the program help them command more attention &
respect from colleagues, friends, clients. Their outlook turned to
positive.
92% of learners say they respond to situations more effectively. 97%
feel they present a better professional image and instill confidence and
trust.
 Why Espoir Programs Are Different?
Parameter Learn English CDs / Espoir Theme-based
E-learning Software. Program
1 Objective Teach English Grammar & A holistic approach for
Usage. professionals – blending
critical thinking skills,
language abilities & non-
verbal communication.
2 Method Conventional methods – Content-based Instruction /
used by British Theme-based Learning –
Universities to teach The only way to build
children whose mother second language skills in an
tongue is English. adult / Professional.
3 Developed by Traditional book writers CEO, Vice-Presidents,
with no industry Managers & Other industry
knowledge. professionals
4 Customization No. Same linear path for Proprietary Intellia
every learner irrespective Software analyzes learners’
of their level of English level of English and creates
customized learning path
Why Espoir Programs Are Different? (Contd..)
Parameter Ordinary Learn Espoir Theme-based
English CDs Program
5 Content Size & About 30 Hours. But Over 700 Hours.
packaging. divided into 3 to 5 CD- Programmatically
ROMs mislead compressed to just ONE
customers. DVD / CD-ROM for
convenience
6 Body-language No A life-transforming feature
Recording on select products.
7 Automatic No Automatic tracking of
Progress learning progress using in-
tracking built database
8 Confidentiality No Password protected. Your
customization & learning
progress remains your
private affair
9 Futuristic & No Exactly what your career /
Matching your life needs at this point of
lifestyle your life
Don’t try to learn
the trick of the trade…
Learn the trade.
- Chinese Proverb

One’s language is his way of expressing his mental state.

Espoir programs unknowingly transform a person and build
language skills, which is sustainable.
And…. watch your spoken English, written English, business
English, technical English etc. grow simultaneously.
 Developed based on
Malcolm Baldrige Criteria for Educational Excellence
&
ISO-9000 Quality systems
At
Oxford, England & Ann Arbor, Michigan, United States

Major Corporate Customers in India:

Wipro, Cognizant, Capgemini, L&T Infotech, Symphony Systems,
Persistent Systems, Geometric Software, Pricol, Aditya Birla Group,
Reliance Group, Tata Group, KPIT Cummins, Suzlon, Satyam, Philips.
 “I will recommend this software to
any professional who wants to
smarten their communication.”

-Professor John Durodola PhD, DIC, CEng, FIMechE

Dean (International), School of Technology.

Contact Details for India

Espoir Technologies Private Limited,

SAARC Region Office
Office: 18, Shroff Suyash
Baner, Pune 411 045
Phone: +91.20.4078 8787 / 8797
smile@espoirtech.com
www.espoirtech.com