UCC/UFE1101

Technical English
Emails
Learning Outcomes

1. Apply the format of a formal email

1.Template
 1. The sender's email address
Who is sending the mail.

2. The recipient's email address

1 Who the mail is sent to. This may be a list or an individual.

2
3. Carbon Copy (CC)
All other recipients of that message can see that person you
designated as a cc: recipient

3
4. Blind Carbon Copy (BCC)
4 Is similar to that of Cc except that the Email address of the
recipients specified in this field do not appear in the
received message header and the recipients in the To or Cc
fields will not know that a copy sent to these address.

5. Subject
A short summary of its contents

6. The Message Body

6 The main part of an email message containing the actual,
arbitrary data such as text or images.
 Sample Format

To : hrdepartment@chubbs.co.uk
CC : (remove, unless relevant)
Subject : F&N Client Meeting – 4th September
Dear _______,

Yours sincerely,
Jason Leong
Centre of Liberal Arts & Languages (COLAL)
INTI International University, Nilai
Tel: 06-798 2294
 Sample Email

To : hrdepartment@jardininternational.co.uk
Subject : Request for Employee Handbook
Dear Sir/Madam,

I am writing to kindly request for the employee handbook and a copy of my

employee contract (staff ID: IIUM00567) for my reference. I would be pleased to
collect them from the HR office at your earliest convenience.

Thank you for your attention on this matter.

Yours sincerely,
Jason Leong
Sales Department
Jardin Smith International, Cyberjaya
Tel: 06-798 2294
To : janice.tan@newinti.edu.my
Subject : Guest Lecturer Visit from Taylor’s University

Sample Answer
Dear Ms. Tan,

This is to inform you that we will be receiving a guest lecturer from Taylor’s
University, Ms. Charlotte Lee, on the 9th of September, Wednesday.

She was invited to give a guest lecture on Green Technology in RC-LTB at 3pm
to our degree students from Faculty of Science, Technology, Engineering and
Mathematics (FOSTEM).

She is expected to arrive on campus at 2.30pm. As our Public Relations Officer, I

would like to kindly request that you receive her at the main entrance and escort her to
the lecture hall so that she may set up.

Please do not hesitate to contact me if you have any questions regarding this
matter. Thank you very much for your cooperation.

Yours sincerely,
Jason Leong
Tel: 06-798 2000
THANK
YOU