Week 12 Online Version

Thursday, 23 April, 2020

 E.E Survey
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Employee Engagement Week 12 3
MANFAAT

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Phase 1- Prepare and Design Survey (Part 1)

• Purpose of Survey
• Gain insights into employees’ perception of their work
• Make targeted improvements `

• Stakeholders Involvement
• Endorsement of survey from top management
• Ability to take action afterwards on the basis of the
results
• Guarantee of anonymity
•Phase 1- Prepare and Design Survey (Part 2)

• Drawing up the questionnaire

• Focus on main subjects
• Eg- Engagement, Leadership, Career Progression etc
• Question formulation- Neutral
• Survey scale- Likert scale (option of a neutral answer)
• Attractiveness of the questionnaire
• Keep it Concise
• No double barrel questions
• Questionnaire in commonly spoken language.

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 Choose Engagement Drivers to base Survey on-

•Autonomy / Empowerment •Quality of Product or Services

•Recognition •Career Progression

•Collaboration •Resources

•Strategy Alignment
•Communication
•Supportive Management
•

•Company Leadership
•Training and Development
•Pay and Benefits

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 Phase 2- Communicate Employee Survey

• Set a positive tone and establish trust

• Increases the survey response rate
• Guarantee anonymity
• Methods of Communication-
• Meetings with Managers- HRs, Senior Management
• Introductory Email to All Employees
• sent out a week before the survey
• “100% participation to ensure that each and every employee's voice is heard”

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 Phase 3- Implementing the Employee Survey
• Distribution of Questionnaire
• Online/offline questionnaire for all employees-

• Deadline period- 2 weeks

• Data Collection-
• Online Surveys

Answers stored on Server

• Printed Survey

Install collection boxes at the various locations

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 Phase 4- Analyze Employee Survey
• Structure Data to reveal :
•Success
•Areas of Improvement

• Benchmarking
• Comparison of Survey results of GearWorks with those of similar
companies
• Eg- Pay and Benefits may receive low scores however we must compare
this with Benchmarked scores before taking any action.

• Identifying Trends
• Compare current scores with those from the previous survey
• Insight into the effectiveness of the improvement measures taken

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 Phase 5- Action Planning with Employee Survey

• Providing information to the Management

• Present the results to the higher echelons
• Provide comparisons with other companies

• Providing information at group level

• Inform all employees with regards to following points-
• Response
• Important scores
• Points to be proud of
• Points for improvement

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 Phase 5- Action Planning with Employee Survey

• Action Planning
•Prioritize issues and actions
•What will be done, by whom and by when
•Leaders should set an example by following agreed actions
• Monitoring
• Is Action plan incorporated in the evaluation system?
• Repeat the Survey
•Has improvement plan led to actual improvement in the company?

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Employee Engagement Week 12 14
Desain Employee Engagement
Survey untuk Universitas Ma
Chung yang berisi :
1) Tujuan Survey
2) Manfaat Survey
3) Tahapan Survey
4) Questionnaires

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Employee Engagement Week 10 16