Professional Documents
Culture Documents
Tourism and Hospitality Organizations
Tourism and Hospitality Organizations
The UNWTO has the same legal character as the United Nations and its
specialized agencies. It has three important legally functioning bodies; the
General Assembly, the Executive Council, and the Secretariat directed by a
secretary-general.
The General Assembly, which meets once every two years, is the supreme
organ of the UNWTO. It is composed of representatives from all member
states.
In order to establish its central role in the field of tourism, the UNWTO
establishes and maintains effective collaboration with the United Nations
and its specialized agencies. It participates in the activities of the United
Nations Development Programme.
To accomplish these objectives, the UNWTO:
4. Technical Bulletins
5. Manuals
International Civil Aviation Organization (ICAO)
Although setting rates is the most significant of the work of IATA, the final
responsibility rests with individual government. In IATA, every member airlines
holds a single vote and also holds veto power. With deregulation, the status and
function of the organization is changing and only time will tell its final role which
certainly will be less influential than in the past.
World Travel and Tourism Council (WTTC)
The World Travel and Tourism Council is the only global forum whose members are
the top decision makers in the travel and tourism industry.
It is the only body representing the private sector in all parts of the industry
worldwide. The over 150 members comprise of CEO’s, presidents or chairmen of
airlines, airports, hotels, cruise lines, travel agencies, tour operators, and travel
technology suppliers. WTTC drives on three strategic priorities which it has
identified as hindering the successful development of travel and tourism now and in
the future--- freedom to travel;
The Pacific Asia Travel Association (PATA) was organized in Hawaii in 1951. It
is composed of more than 1000 organizations, air and steamship lines,
wholesale and retail travel agencies, ground carries, hotels, publisher,
advertiser, public relations firm, and travel associations with major interest in the
pacific area
PATA has initiated the “PATA Code for Environmental Tourism.” In this code,
environmentally responsible tourism means tourism which recognizes necessity
of ensuring a sustainable future.
Caribbean Tourism Association (CTA)
The Caribbean Tourism Association was founded in 1951 to encourage and assist in
the development of tourism throughout the Caribbean area.
Asia-Pacific Economic Cooperation (APEC)
Another organization which focuses on tourism and which recently achieve official
status as an international governmental organization is the Asia-Pacific Economic
Cooperation (APEC). It represents 15 countries, namely, Australia, Brunei, Canada,
Hong Kong, Indonesia, Japan, Korea, Malaysia, New Zealand, People’s Republic of
China, Philippines, Singapore, Taiwan, Thailand, and United States.
Others
Other regional travel associations include the South American Tourism
Organization (SATO), the European Travel Commission (ETC), and the
Common Market Travel Association (CMTA), all of which have been established
to coordinate tourist activities among and within member countries.
Roles of National Organizations in Tourism
In order to achieve national development, the government should clearly delineate its
policy with regard to tourism and other development option.
The national tourism office is responsible for the promotion of tourism in a
particular country and for the overall development and the tourist industry.
The Assistant Secretary for Internal Services and Legislative Liaison is responsible for
Legal, Administrative Service and Financial and Management Service.
The 15 regional offices of the DOT are responsible for domestic tourism
promotion, tourism marketing accreditation, tourism assistance, public
relations, and coordination with local government units and tourism
stockholders in the region.
These are the Tourism Infrastructure and Enterprise Zone Authority (TIEZA),
Tourism Promotions Board (TPB),
Intramuros Administration (IA),
National Parks Development Committee (NPDC),
and the Nayong Pilipino Foundation (NPF)
Tourism
Infrastructure and
Enterprise Zone
Authority (TIEZA)
TIEZA or Tourism Infrastructure and Enterprise Zone Authority, formerly known as PTA
or Philippine Tourism Authority, is a corporate body tasked to designate, regulate, and
supervise the Tourism Enterprise Zones (TEZs) as well as develop, manage, and
supervise tourism infrastructure projects in the country, with the primary objective of
encouraging investments in TEZs. TEZ is an area specifically defined or organized as
a tourism area, zone, or spot under any special or general law, decree, or presidential
issuance. The TIEZA is the principal agency responsible for the timely collection of
travel taxes, 50% of which shall accrue to it while 40% goes to the Commission on
Higher Education (CHED) provided that priority is given to tourism-related educational
programs and courses and the remaining 10% share is for National Commission for
Culture and the Arts.
No TEZ shall be designated without a development plan duly approved by the TIEZA
and without the approval, by resolution, of the LGU concerned. LGU’s which
comprise, overlap, embrace, or include a TEZ in their territorial jurisdiction shall retain
their basic autonomy and identity in accordance with the Local Government Code.
As the infrastructure arm of DOT, TIEZA has been managing and operating several
establishments. Among those operational are: Banaue Hotel and Youth Hostel, Hilaga
Northern Philippines, Club Intramuros Golf Course, Rizal Lights and Sounds Museum,
Balicasag Island Dive Resort, Gardens of Malasag Mountain Resort, and Zamboanga
Golf-Course and Beach Park.
The Tourism Infrastructure and Enterprise Zone authority (TIEZA), which shall have
an authorized capital of P250million fully subscribed by the National Government,
shall be under the supervision of the Secretary and the attached to the DOT for
purposes of the program and policy coordination.
The TIEZA shall be exempt from the payment of corporate income tax
Tourism Promotions Board (TPB)
The Administration of Fort of Santiago, the Sunken Garden, the Municipal Golf Links,
including concessions within the Sunken Garden and elsewhere on public land and other
public properties in Intramuros, are hereby transferred to the Administration: Provided,
that the City of Manila may continue operating the Municipal Golf Links.
Operation of Facilities
The Administration may operate museums, art galleries, theaters, and other cultural/
educational facilities that are incidental and suitable to the attainment of its objectives:
Provided, that the Administration may operate such facilities, either directly or through
existing institution such as the National Museum, the Cultural Center of the Philippines,
the National Library, and other agencies of the Government.
Commercial Activities
Traffic Management
The Administration shall control the nature, extent, and timing of the access of
private and public vehicles into Intramuros. For this purpose, the approval of public
transportation routes going through Intramuros shall be subject to the concurrence
of the Administration.
Construction Work
Construction and other civil works may be undertaken directly by the Administration or
with the assistance of the Department of Public Works and Highways, Department of
Transportation, Department of Information and Communications Technology, the City of
Manila, or by private contractors, subject to applicable government rules and regulations.
The Administration, in consultation with the Department of Finance, may extend discounts
on real property assessments situated within Intramuros, so as to encourage the
private sector to engage in the construction of duly approved facilities: Provided, that
such incentives shall apply only to new construction and to improvements of existing
buildings that conform to the Administration’s architectural specifications.
Investment Incentives
The appropriation pertaining to Intramuros which are in the budget of the National
Historical Institute and the National Parks Development Committee are hereby
transferred to the Administration. The Minister of Human Settlements may fund
additional operating and capital expenditures out of the appropriations provided for
the Ministry of Human Settlements in Batas Pambansa Blg. 1.
The Housing and Urban Development Coordinating Council (HUDCC) was created
by then-President Corazon C. Aquino by virtue of executive Order No. 90 dated
December 17, 1986. The E.O., to ensure the accomplishment of the
Government Shelter Program.
Revolving Fund
The Administration is authorized to establish a Revolving Fund into which shall accrue
revenues from operating and commercial transactions undertaken by the Administration.
Such revenues shall be automatically appropriated to cover expenses incurred in such
commercial operations, subject to pertinent budget compensation accounting, and audit
law and regulations.
The NPDC was established on January 14, 1963 by Executive Order No. 30 for the
development of the Quezon Memorial Circle, Luneta, and other National Parks. In 1964,
the committee was then designated as the “National Parks Committee.” It was attached
to the Department of Tourism in 1987 through E.O. No. 120. The NPDC has the following
functions:
1. Rizal Park
2. Paco Park
3. Pook Olivia De Salamanca
4. Mabini Shrine
5. Pook ni Maria Makiling Park
6. Burnham Park
Arts and Culture
1. Cinema in the Open Air is a seasonal public service of the NPDC in the Rizal Park
Open-Air Auditorium in Ermita, Manila;
2. Concert at the Park is a weekly free concert staged every Sunday in the Rizal Park
Open-Air Auditorium in Ermita, Manila, from 6 PM to 7 PM. This event has won
the Catholic Mass Media Hall of Fame Award for Best Cultural Program;
3. Labs Kita Sabado is another weekly free event staged every Saturday in Rizal Park
Open-Air Auditorium in Ermita, Manila from 6 PM to 7 PM. Modern
performance such as ballet, pop concerts, theater performances, acrobatics,
and acoustic nights are featured in Labs Kita Sabado;
Nayong Pilipino is the only tourist complex showcasing the many primary attractions and
scenic places in the Philippines. It is a major administrative and operational concern of
the agency to keep its facilities surroundings in the best condition. Rehabilitation,
restoration, and construction programs are necessary to ensure a fine collection of
miniature Philippine attractions which reflect Filipino history and culture.
The Nayong Pilipino Foundation (NPF) aims to promote, encourage and initiate research
and development projects and activities in social science, humanities, social and
amelioration, and allied fields.
The Nayong Pilipino shall be exempt from all forms of taxation whatever and
from duties and all other imports on any equipment, articles, or goods that it
may import from abroad which may be reasonably necessary for use in or as
part of its operation.
The Nayong Pilipino shall, at the end of every calendar year, submit to the
President of the Philippines and Congress an annual report containing the
activities of the corporation and showing clearly its exact financial condition, the
sources of all receipts, and the purposes of all disbursements.
Duty Free Philippines
Corporation (DFPC)
The DFPC shall be a body corporate to operate the duty-and tax-free merchandising
system in the Philippines to augment the services facilities for tourists and to generate
foreign exchange and revenue for the government, as established by the Department
under Executive Order no. 46.
In the performance of its function, the DFPC shall have all the general powers of a
corporation established under the Corporation Code, in furtherance of its charter.
The DFPC shall have the exclusive authority to operate or franchise out stores and shops
that would sell, among others, duty- and tax-free merchandise, goods, and articles, in
international airports and seaports, and in TEZs and ports of entry throughout the
country \in a manner that:
1. Is competitive with international standards;
2. Effectively showcases Philippine culture, craftsmanship, and industry; and
3. Efficiently and effectively generates foreign exchange.
Republic Act No. 6768 as amended by Republic Act No. 9174 “An act instituting a
Balikbayan Program”.
The Balikbayan Law
In recognition of their contribution to the economy of the country through the foreign
exchange inflow and revenues that they generate, the Balikbayan Law provides
balikbayans with special tax-free shopping privileges in government owned and
controlled-operated duty-free shops.
The law which is under the administration of the Department of Tourism includes a
Kabuhayan Shopping privilege allowing tax-exempt purchase of livelihood tools and
the opportunity of availing the necessary training to enable the balikbayans to
become economically self-reliant members of the society upon their return to the
country.
The Philippine Retirement Authority (PRA) has joined the Department of Tourism’s
campaign “It’s More Fun in the Philippines,” and is incorporating the newly-adopted copy
in its marketing materials.
With the country’s appealing natural wonders, its low cost of living, attractive investment
opportunities, exciting leisure facilities, including excellent medical facilities and
educational institutions, retirees may find the ideal retirement destinations in the
Philippines. If we
add the caring and resilient nature of Filipinos, retirement migrants will find it more “fun”
to retire in the country.
A Principal Retiree must be at least 35 years old to enjoy the above benefits that only SRRV
holders are privileged to avail of. Through the PRA, foreign retirees who want to make the
Philippines their international retirement destination can now choose from four SRRV banks;
1. SRRV SMILE – for active/ healthy principal retirees, 35 years old and above, who would
just like to maintain their visa deposit of US$20,000.00 in any of the PRA-designated banks;
2. SRRV CLASSIC – for active/healthy principal retirees who would opt to use their visa
deposit of US$10,000.00 or US$20,000.00 (50 years old and above) or US$50,000.00 (35 to
49 years old) to purchase condominium units or use for long-term lease of house and lot;
3. SRRV COURTESY – for former Filipinos (35 years old and above) and foreign nationals
(50 years old and above) who have served in the Philippines as Diplomats, ambassadors,
officers/staff of international organizations. The visa deposit is US$1,500.00.
4. SRRV HUMAN TOUCH – for ailing principal retirees, (35 years old and above), who are
shown to have medical/clinical needs and services. Under this option, the retiree only needs
to have a visa deposit of US$10,000.00, a monthly pension of at least US$1,500.00, and a
Health Insurance Policy.
Philippine Commission on Sports Scuba Diving (PCSSD)
Republic Act No. 7160, also known as the Local Government Code of 1991, endeavored
that local government units be self-reliant and that in addition to the powers they
currently discharge, these units are mandated to discharge the functions and
responsibilities of national agencies and offices devolved to the particularly those
relating to tourism facilities and other tourist attractions, acquisition of equipment,
regulation and supervision of business concessions, and security services for facilities;
Professional Tourism and Hospitality Organizations
Several professional tourism organizations have been established to bridge the
gap between government and industry. By working together, they promote a
very favorable tourism climate. Some of these organizations are described
below:
Its main objective is to develop and implement programs that benefit the travel supplier
and consumer. It concentrates its activities on those programs that represent a national
industry need but which no single component in the tourism industry could be expected
to carry out.
Travel and Tourism Research Association (TTRA)
The Travel and Tourism Research Association is concerned with the travel
research, specifically in improving the quality and effectiveness of research
in the travel industry. Through a series of conferences, reports, and a
journal, the association aims to maintain current communication in travel
research developments and methodology occurring in the field. It is
concerned with the teaching of tourism and has established
communication procedures to support education.
Universal federation of Travel Agents Association (UFTAA)
The objectives of the Universal Federation of Travel Agents Association
are: to act as negotiating body for the various branches of the tourism and
travel industries on behalf of travel agents; to give professional and
technical advice and assistance to travel agencies on the world economy
and tourism; and to improve the prestige and public recognition of travel
agents.
Some of the publications are: The Guide to College Programs in Hospitality and
Tourism; the Hospitality and Tourism Educator; and Hospitality Research Journal.
Association of Travel Marketing Executives (ATME)
The Society of Travel and Tourism Educators was founded in 1980. Its original
member were only 15. At present, there are 300 members representing all
levels of travel and tourism educators. The member come from United States,
Canada as we as the international education community. Its office is in New
York, USA.
The members are classified into the following categories:
1. Active members – are educators who are actively engaged in teaching courses or
doing research in travel and tourism in certificate of degree- granting institutions;
2. Associate members – are non-educators who are actively engaged in the travel and
tourism industry as officers or employees of organizations whose principal function is the
promotion and development of travel and tourism and who are interested in enhancing
the quality of travel and tourism education;
3. Corporate members – are organization or institutions which are directly involved in the
education of travel and tourism students or which employ graduates of such programs;
4. Student members – are students currently enrolled in certificate or degree-granting
programs in travel and tourism; and
5. Allied members – are organizations other than an educational institution which have
an interest in supporting and enhancing travel and tourism education.
The Society’s members have dispersed qualifications. Their educational and
industry backgrounds includes such areas as geography, hospitality studies,
leisure studies, market research, meetings, and conventions, parks and
recreation, sociology of tourism, tour operations, tourism marketing, tourism
planning, tourism research, transportation, and travel agency training.
Tourism and
Hospitality
Organizations in the
Philippines
Philippine Travel Agencies Association (PTAA)
The Philippine Travel Agencies Association was established in 1979. It was born
out of a union of the national associations of the outbound travel agencies and
s in the travel industry and to promote
inbound tour operators. It aims to foster unity
the welfare of its members and the travelling public.
Membership
The member –associations fall into four categories, namely:
1. Regular members – are firms duly licensed by the appropriate government agency as
travel and tour agencies and admitted to membership by the Board of Trustees;
2. Associate members – are branches of regular members duly licensed by the
appropriate government agency as travel and tour agency branch offices and admitted
to membership by the Board of Trustees;
3. Allied members – are airlines, convention organizers, handicraft stores, hotels, inns,
nightclubs, resorts, restaurants, shipping companies, tourist transport operators, and
other entities related to or engaged in the tourism industry whether directly or indirectly,
duly licensed by the Department of Tourism and/or other government agencies and
admitted to membership by the Board of Trustees; and
4. Affiliate members – are regional or provincial associations of travel and tour agencies
duly organized as an association and registered with the appropriate government
agency and admitted to membership by the Board of Trustees.
Membership Responsibilities
Affiliations
1. Hotel sector – comprises hotels, resorts, apartelles, pension houses, and transport
establishments with accommodations and food service facilities;
7. Honorary members – are person recognized for their exceptional and outstanding
contributions to the development of hospitality and tourism activities; and
8. Life members – are persons recognized for having rendered outstanding service to
the Association either as officer, director, or member.
Apart from its membership recruitment drive, the HRAP continuously drums up activities
and projects intended to promote camaraderie, fellowship, and closeness among
members such as tour and gold programs.
The HRAP organized a very prestigious culinary event --- the annual Chefs on Parade
competitions and exhibitions in which chefs, food and beverage personnel, and kitchen
artists compete with their colleagues, gain excellent exposure and training, and receive
recognition for their creative talents and skills in the culinary arts.
The HRAP works in partnership with the following international, regional, and national
organizations to enhance the profile and competitiveness of the nation hotel and
restaurant industry:
International Organizations
1. Pacific Asia Travel Association (PATA) Philippine Chapter
2. ASEAN Tourism Association (ASEANTA)
3. ASEAN Hotel and Restaurant Association (AHRA)
4. International Hotel and Restaurant Association (IHRA)
5. The Asia Foundation (TAF)
6. Japan External Trade Organization (JETRO)
National Government Organizations
1. Department of Tourism
2. Department of Labor and Employment
3. Department of Finance
4. Department of Health
5. Department of Trade and Industry
6. Department of Education
7. Department of the Interior and Local Government/Philippine National Police
8. Senate and Congress Committee on Tourism
The Council of Hotel and Restaurant Educators of the Philippines is a bona fide
organization of hotel and restaurant educators of the Philippines founded by Dr.
Ignacio Pablo and duly registered with the Securities and Exchange Commission.
4. To provide opportunities for HRM educators to publish scholarly papers based upon
their conceptual as well as experimental finding;
5. To act as liaison between the schools and universities which the Council members
represent and the agencies in the hospitality industry;
7. To support a culture of hospitality that embodies the value system, ethics, and morals
of a hospitality educator.
The member are classified as:
5. Life – those who have rendered 10 years of outstanding service to the association
either as an officer or member.
;
The Women in Travel, Philippine Chapter
The Women in Travel, Philippine Chapter was organized in 1980. It is an affiliate
member of the International Federation of Women in Travel Organization (IFWTO)
which has a worldwide membership of 5,000.
The members are the top female executives of airlines, hotels, travel agencies, tour
operators, and other companies involved in the travel business.
1983 – Women in Travel Philippine hosted the Pacific Regional Conference attended
by delegates from Asia, Australia, California, and New Zealand;
1988 – The Worldwide Convention of the International Federation of Women in Travel
Organization (IFWTO) was held at the Manila Hotel with then- President Corazon
Aquino as the Guest of Honor.
1989 – The “Save the Environment” project was launched by the Women in Travel in
Boracay;
1990 – The first Women in Travel Tourism Services Training was held in Boracay in
cooperation with the Department of Tourism;
1991 – The second Tourism Services Training was held in Boracay;
1992—1994 – the third and fourth Tourism Services Workshop was held in boracay;
1995 – The Women in Travel Philippines, together with the Department of Tourism, was
awarded the PATA Grand Gold Award (Education Category);
1996 – The sixth Tourism Workshop was held in Kalibo, Aklan;
1997 – The co-sponsored Training Program was held in Palawan;
1997 – Participated in “Rediscovery Boracay” project; and
1998 – Sponsored an Executive Tourism Workshop for resort owners in Boracay.
Philippine Association of Conventions/Exhibitions,
Organizations and Suppliers, Inc. (PACEOS)
PACEOS supports and endorses the 10-point agenda presented to the Secretary of the
Department of Tourism covering the following areas:
The Movement of Incentive Travel Executives was organized on August 29-30. 1991
by the Tourism Promotions Board (TPB), formerly Philippine Convention and Visitors
Corporation (PCVC), in cooperation with the New York-based Society of Incentives
Travel Executives (SITE).
Why Incentive Travel?
There has been a growing recognition in recent years of the advantages of using
incentives travel vis-à-vis other traditional rewards such as cash, merchandise, lifestyle,
and performance enhancers such as plaques, rings, trophies, and the like.
These events need not be grand extravaganzas with abundant budgets. They
should be events that provide the guest with the experience that they could not
obtain in another way.
Philippine Association of Accredited Tourist Guide Lecturers Inc. (PAATGLI)
The Philippine Association of Accredited Tourist Guide Lecturers Inc., formerly Guides
Inc. (Philippines), was organized on May 21, 1986 as a nonstock, nonprofit entity
At present, the association has a membership of 320 tour guides. The Philippine
Association of Accredited Tourist Guide Lecturers Inc. is a member of the World
Federation of Tour Guides Association and a potent organizational arm of the
Department of Tourism (DOT). It conducts and sponsor seminars and workshops to
further educate and enlighten its members on the various aspects of tour guiding. It
publishes a journal, Guides Gazette, which keeps all members posted on the latest
trends, activities, and programs of the industry. It also maintains a library where
members can get more information through books, journals, and other materials.
The Philippine Tour Operators Association (PHILTOA)
Vision
To be the National Tour Operators’ Association of the Philippines.
Mission
1. To create/organize different chapters;
2. To enhance networking between the government sector and the private sector
particularly in the tourism industry; and
3. To preserve natural tourist destinations through the promotion of environment
consciousness projects.
Goals
1. Regular – those who are dully licensed tour operators who are engaged in the
business of booking, handling, and assisting in all business and leisure tourism activities
within the Philippines for both local and international tourists; and
2. Allied – these are hotels, resorts, inns, handicraft shops, restaurants, nightclubs,
tourists transport companies, airline companies, shipping companies, convention and
exhibition organizers, tour guide associations and other related entities duly licensed
and /or any other government agency pertinent to their operations.
Board of Directors
The PHILTOA Board is composed of nine directors. Six are from the regular
membership and three from the allied membership.
The annual election of the Board of Trustees is to be held on the first week of
November of each year. The Board of Trustees shall elect from among themselves
the officers of the association for a term of one year.
Tourism Educators and Movers Philippines, Inc. (TEAM PHILIPPINES)
Vision
TEAM PHILIPPINES, founded by Mr. Robert Lim Joseph, envisions to
become a leading and productive organization that fosters strong partnership
between the industry and the academe what will lead to the rapid growth of the
domestic and global tourism and hospitality industry.
Mission
TEAM PHILIPPINES commits itself to provide the necessary assistance,
training, and service to higher education institutions offering tourism and hospitality
management programs for the growth and career development of the faculty and
students in order for them to become professionally competent, intellectually
competitive, and socially responsible persons.
Thank you