Professional Documents
Culture Documents
Data Collection
Data Collection
Data Collection
Introduction
Data can be define as the quantitative or qualitative
value of a variable (e.g. number, images, words,
figures,facts or ideas)
External Internal
sources
sources
Primary Secondary
data data
Internal & External Sources of Data
Investigation Investigation
through through local
mailed reporters
questionnaire questionnaire
METHODS
OBSERVATION METHOD
Through personal
observation
PERSONAL
INTERVIEW Through
Questionnaire
TELEPHONE
INTERVIEW
Through Call outcomes,
Call timings
MAIL SURVEY
Primary Data
Merits Demerits
Targeted issued are addressed Evaluated cost
International
Government
Published
Sources
Municipal
corporation
Unpublished Institutional/
sources commercial
SOURCES
INTERNAL SOURCES
Internal sources of secondary data are
usually for marketing application-
Sales Records
Marketing Activity
Cost Information
Customer feedback
SOURCES
EXTERNAL SOURCES
External sources of secondary data are usually
for Financial application-
Journals
Books
Magazines
Newspaper
Libraries
The Internet
Secondary Data
Merits Demerits
Quick and cheap source No fulfill our specific
of data research needs
Poor accuracy
Wider geographical area