Soft Skills for

Project Managers

PURVA RANE
CMN6005 FOUNDATIONS OF PROF
COMMUNICATION
10/31/2018
Leadership Team-Building Decision Political & Conflict
Making Cultural Management
Awareness
Leadership
Shenoy, (n.d.), as cited in PM Exam Smartnotes

Essential
 quality for project managers

According
 to PMBOK, ‘it is the ability to get things done in a good way’

Effectively
 conveying the big picture

Inspiring
 team members to achieve their goals
Background Image: Boogard,2019
Team Building
Shenoy, (n.d.), as cited in PM Exam Smartnotes
 Developing a healthy project environment

 Involving people in decision making

 Protecting team members from external disturbances

 Showcasing team’s good work on public platform and

motivating them as a unit.

Background Image:Soni,2016
Decision Making
Shenoy, (n.d.), as cited in PM Exam Smartnotes
 Define a problem in concise way

 Suggest brainstorming alternatives

 Explore pros and cons of the alternatives

 Who are involved and who gets affected

 Implement the best solution and evaluate the lessons learnt

 Evaluate project objectives achieved

Background Image:Martinez,2019
Cultural and Political Awareness
Shenoy, (n.d.), as cited in PM Exam Smartnotes

 Knowing each team members and their backgrounds

 Cultural awareness can lead to proficient communication

between two geographically separate teams

 Project politics can be negative or positive factor for the team

Background Image: Maddox, 2018
Conflict Management
Shenoy, (n.d.), as cited in PM Exam Smartnotes

 Common sources of conflict: different mindsets, technology, skills,

or schedule
5 key steps to manage conflict (Maccoby & Scudder,2011) : 1.
Anticipate
2. Prevent
3. Identify
4. Manage
5. Resolve

Background Image: McAllen, 2019

References

 Boogard, K. (2019). How to Improve Leadership Skills as a Project Manager. [Web log
post]. Leadership. Retrieved from
https://www.wrike.com/blog/improve-leadership-skills-project-manager/
 Friendly.com (n.d.). Dabbing Husky Dog Vector Cartoon Clipart. Retrieved from
https://friendlystock.com/product/dabbing-husky/
 Maddox, R.S. (2018). [Image]. Retrieved from
https://dworakpeck.usc.edu/about-the-school/diversity-equity-and-inclusion
 Martinez, M. (2019). Decision Making Skills and Techniques. Project Management
Skills. Retrieved from
https://www.project-management-skills.com/decision-making-skills.html
References (contd.)

 McAllen. (2019). All Events in City. [weblog]. Retrieved from

https://allevents.in/blog/
 Scudder, T. & Maccoby, M. (2011). Leading in the Heat of Conflict. T+D, 46-51.
 Shenoy, S. (n.d.) 11 Essential Soft skills Every Project Manager Needs to Master. PM
Exam Smartnotes. Retrieved from
https://www.pmexamsmartnotes.com/11-essential-soft-skills-required-for-a-project-m
anager/
 Soni, D. (2016). Basic Building Blocks of Earning Online Through Affiliate
Marketing or Blogging. [Image]. Digital Marketing Made Easy. Retrieved from
http://www.dheerajsoni.com/basic-building-blocks-of-earning-online-through-affiliate
-marketing-or-blogging/
 Thank You
Huskies!

Friendlystock.com, n.d.