TYPES OF

FORMAL
LETTER

Name: Ave Angela Michelle Sudoyo

Student number: 18202244049
A Letter of Complaint
 Features of The Text

Purpose:
to express the writer’s dissatisfication with
Acessibility in Metro Madrid
Underlying Context
The writer who is a customer of Voldafone Sol
Station, has a complaint about the poor
facilitation in the station. She writes a complaint
letter to the Customer Information Point.
A Letter of Recommendation
 Features of The Text

Purpose:
to request the issuance of a visa for the student
Underlying Context
There is a FBS’s student who needs visa for her
study in Japan. She needs a recommendation
from the campus. Then the dean of FBS makes a
recommendation letter to the Embassy of Japan.
A Job Application Letter
 Features of The Text

Purpose:
to apply for the open position of social media
marketing manager in Ultimate beauty.
Underlying Context:
The writer gets information from her colleague
about a job opportunity then she is interested to
apply for the job. She writes a job application
letter for the director of the company where she
wants to work at.
Thank you