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Organizing: Chapter Four
Organizing: Chapter Four
Chapter Four
PART ONE:
INTRODUCTION
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1.1 Meaning of organization
POM/Chapter 4 - Organizing
1.2 Process of Organization
2
DEFINITION OF ORGANIZING
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Activities: Resources:
Identification of activities Determining the
POM/Chapter 4 - Organizing
Grouping of Activities
Assignment of jobs to
specific need of
formal groups resources
Establishing a network of Allocation of
authority and resources into
responsibility
Providing framework for specific groups
measurement, evaluation Evaluation and
and control
control of use of
the resources 3
ORGANIZING
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Organizing is the process of
arranging and allocating work,
POM/Chapter 4 - Organizing
authority, and resources among an
organization’s members so that
they can achieve organizational
goal.
Stoner, Freeman and Gilbert
4
PROCESS OF ORGANIZING
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Division of Work
Grouping of Work
POM/Chapter 4 - Organizing
Delegation of Authority
Coordination of Work
5
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6
PROCESS OF ORGANIZING
SIMPLIFIED
PRINCIPLES OF ORGANIZING
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1.Unity of Objective 8.Exception
2.Specialization
9.Efficiency
POM/Chapter 4 - Organizing
3.Coordination
4.Authority and 10.Balance
Responsibility
11.Homogeneity
5.Unity of Command
6.Scalar Chain 12.Continuity
7.Span of Control
13.Simplicity 7
PART TWO: ORGANIZATIONAL
ARCHITECTURE
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2.1 Vertical differentiation
Tall versus Flat Structure
POM/Chapter 4 - Organizing
2.2 Horizontal differentiation
Functional Structure
Multidivisional Structure
Geographic Structure
Matrix Structure
8
TALL VERSUS FLAT ORGANIZATIONS
Tall Organization
President
rights reserved.
Copyright © by Houghton Mifflin Company. All
Flat Organization
President
6–9
ORGANIZATIONAL
ARCHITECTURE - VERTICAL
INTEGRATION
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Tall Organization: Flat organization:
This type of This type of
POM/Chapter 4 - Organizing
organizational organizational
architecture has architecture has
many layers and
few layers and
narrow span of
control. wide span of
control.
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ESTABLISHING REPORTING RELATIONSHIPS:
TALL VERSUS FLAT ORGANIZATIONS
Tall Flat Organizations
Organizations
Are Lead to higher levels of
more expensive
because of the number of employee morale and
rights reserved.
Copyright © by Houghton Mifflin Company. All
managers involved. productivity.
Foster more Create more administrative
6–11
ORGANIZATIONAL ARCHITECTURE –
HORIZONTAL DIFFERENTIATION
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1. FUNCTIONAL STRUCTURE:
General Manager
POM/Chapter 4 - Organizing
Production Finance Marketing
Dept Dept HR Deprtment
Dept
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General Manager
POM/Chapter 4 - Organizing
Division I Division II Division III
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General
POM/Chapter 4 - Organizing
Manager Departments are created
based on geographic
regions.
All the activities in one
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ORGANIZATIONAL ARCHITECTURE –
HORIZONTAL DIFFERENTIATION
4. MATRIX ORGANIZATION
CEO
Employees
Project
manager A
Project
manager B
Project
manager C
6–16
MATRIX
STRUCTURE:
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Advantages: Disadvantages:
Enhances organizational Employees are uncertain
flexibility.
POM/Chapter 4 - Organizing
about reporting relationships.
Team members have the The dynamics of group
opportunity to learn new skills. behavior may lead to slower
Provides an efficient way for decision making, one-person
the organization to use its domination, compromise
human resources. decisions, or a loss of focus.
Team members serve as More time may be required
bridges to their departments for coordinating task-related
for the team. activities.
17
PART THREE:
RESPONSIBILITY
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3.1 Meaning of Responsibility
POM/Chapter 4 - Organizing
3.2Establishing Task and Reporting
Relationships
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RESPONSIBILITY:
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Responsibility is the
POM/Chapter 4 - Organizing
obligation to perform
or
duty to carryout certain
activities
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ESTABLISHING TASK AND REPORTING
RELATIONSHIP:
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Task Relationship:
How activities related to each other in an
POM/Chapter 4 - Organizing
organization.
How the basic units of an organization are formed.
Establishment of job description and job specification
Job Specification: Prerequisites of job. Various skills and
experiences needed to perform certain job.
Job Description: The activities that have to be carried out at
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ESTABLISHING TASK AND REPORTING
RELATIONSHIP:
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Establishing Reporting Relationship:
It is finding out
POM/Chapter 4 - Organizing
Chain of command
Span of control or span of management
21
ACCOUNTABILITY:
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Accountability:
the state of being accountable
POM/Chapter 4 - Organizing
, liable, or answerable
Requirement to report
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PART FOUR: AUTHORITY
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4.1 Line and Staff Authority
POM/Chapter 4 - Organizing
4.2 Delegation of Authority
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AUTHORITY:
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Right to take decisions that arises due to position in
organizational structure.
POM/Chapter 4 - Organizing
Authority is the right to perform or command. It
allows its holder to act in certain designated ways
and to directly influence the actions of others
through orders.
Types of Authority:
Line Authority
24
Staff Authority
LINE AUTHORITY
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The chain of command in the
organizational structure that flows
POM/Chapter 4 - Organizing
major decision making power.
The officially
sanctioned ability to issue orders to
subordinate employees within
an organization.
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STAFF AUTHORITY
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Staff
authority consists of the right to
advise or assist those who possess line
POM/Chapter 4 - Organizing
authority as well as other staff personnel.
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Assigning work to subordinates and
giving them necessary authority to do
POM/Chapter 4 - Organizing
the assigned work effectively.
Simple terms,
GRANTING AUTHORITY TO SUBORDINATES
27
FEATURES OF DELEGATION OF
AUTHORITY:
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No delegation of total authority
Delegation of only that authority a manager
POM/Chapter 4 - Organizing
has
Representation of the superior
Delegation for organizational purpose
Restoration of delegated authority
Balance of authority and responsibility
No delegation of responsibility
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CONFLICT BETWEEN LINE – STAFF EMPLOYEES
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Assume Line Authority
Do not give Sound Advice
POM/Chapter 4 - Organizing
Steal Credit for Success
Fail to Keep line personnel
informed of their activities
Do not see the whole picture.
29
PART FIVE:
CENTRALIZATION AND DECENTRALIZATION
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Meaning : Centralization and Decentralization
POM/Chapter 4 - Organizing
Reasons: In which case which is needed
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CENTRALIZATION
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Systematically retaining power
and authority in the hands of
POM/Chapter 4 - Organizing
higher level managers.
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Advantages:
POM/Chapter 4 - Organizing
Facilitates unified decision.
Simplifies structure
Facilitates quicker decision
Economy in operation
Integrate operation
Suitable for small firms 32
ADVANTAGES V/S DISADVANTAGES:
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Disadvantages:
POM/Chapter 4 - Organizing
Unsuitable for large organization
Manager is overburdened
Possibility of power misuse
Low morale and motivation
Lack of environmental adaptation
In appropriate for routine decisions. 33
DECENTRALIZATION:
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Delegation of authority to the lower levels.
POM/Chapter 4 - Organizing
Decentralization
is tendency to disperse
decision making authority in an organized
structure.
• Koontz and Weihrich
34
ADVANTAGES V/S DISADVANTAGES
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Advantages:
Relief to top management
POM/Chapter 4 - Organizing
Facilitates managers’ development
Possibility if better decisions
Effective control
High morale and motivation
Facilitates diversification
Environment adaptation 35
ADVANTAGES V/S DISADVANTAGES
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Disadvantages:
Increase in expenditure
POM/Chapter 4 - Organizing
Conflict
Unsuitable for emergency situations
Maximizes risk
Difficulty in communication
Unsuitable for specialized services
36
EMERGING ISSUES IN ORGANIZATION
DESIGN
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Re-engineering process
Team work
POM/Chapter 4 - Organizing
Network organization structure
Downsizing organization
Boundary-less organization
37
STAFFING:
CONCEPT AND IMPORTANCE
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It is the process of obtaining and maintaining competent
employees to fill all positions.
POM/Chapter 4 - Organizing
Recruitment: Encouraging people to apply
Selection: Finding the right person for the job
38
IMPORTANCE OF STAFFING:
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Managing effective staff
Utilization of physical resources
POM/Chapter 4 - Organizing
Increase in productivity
Focus on goal achievement
Helps to solve problems
Job satisfaction
Self-development of workers
39
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