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ORGANIZING

Chapter Four
PART ONE:
INTRODUCTION

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 1.1 Meaning of organization

POM/Chapter 4 - Organizing
 1.2 Process of Organization

 1.3 Principles of Organization

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DEFINITION OF ORGANIZING

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 Activities:  Resources:
 Identification of activities Determining the

POM/Chapter 4 - Organizing
 Grouping of Activities
 Assignment of jobs to
specific need of
formal groups resources
 Establishing a network of Allocation of
authority and resources into
responsibility
 Providing framework for specific groups
measurement, evaluation Evaluation and
and control
control of use of
the resources 3
ORGANIZING

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Organizing is the process of
arranging and allocating work,

POM/Chapter 4 - Organizing
authority, and resources among an
organization’s members so that
they can achieve organizational
goal.
 Stoner, Freeman and Gilbert
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PROCESS OF ORGANIZING

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 Division of Work
 Grouping of Work

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 Delegation of Authority

 Coordination of Work

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PROCESS OF ORGANIZING
SIMPLIFIED
PRINCIPLES OF ORGANIZING

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1.Unity of Objective 8.Exception
2.Specialization
9.Efficiency

POM/Chapter 4 - Organizing
3.Coordination
4.Authority and 10.Balance
Responsibility
11.Homogeneity
5.Unity of Command
6.Scalar Chain 12.Continuity
7.Span of Control
13.Simplicity 7
PART TWO: ORGANIZATIONAL
ARCHITECTURE

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2.1 Vertical differentiation
 Tall versus Flat Structure

POM/Chapter 4 - Organizing
2.2 Horizontal differentiation
Functional Structure
Multidivisional Structure

Geographic Structure

Matrix Structure

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TALL VERSUS FLAT ORGANIZATIONS
Tall Organization
President

rights reserved.
Copyright © by Houghton Mifflin Company. All
Flat Organization
President

6–9
ORGANIZATIONAL
ARCHITECTURE - VERTICAL
INTEGRATION

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 Tall Organization:  Flat organization:
 This type of This type of

POM/Chapter 4 - Organizing
organizational organizational
architecture has architecture has
many layers and
few layers and
narrow span of
control. wide span of
control.
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ESTABLISHING REPORTING RELATIONSHIPS:
TALL VERSUS FLAT ORGANIZATIONS
 Tall  Flat Organizations
Organizations
 Are  Lead to higher levels of
more expensive
because of the number of employee morale and

rights reserved.
Copyright © by Houghton Mifflin Company. All
managers involved. productivity.
 Foster more  Create more administrative

communication problems responsibility for the


because of the number of relatively few managers.
people through whom  Create more supervisory
information must pass. responsibility for managers
due to wider spans of control.

6–11
ORGANIZATIONAL ARCHITECTURE –
HORIZONTAL DIFFERENTIATION

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1. FUNCTIONAL STRUCTURE:
General Manager

POM/Chapter 4 - Organizing
Production Finance Marketing
Dept Dept HR Deprtment
Dept

Structure is created based on the various


functions of an organization.
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ORGANIZATIONAL ARCHITECTURE –
HORIZONTAL DIFFERENTIATION
2. MULTI-DIVISION STRUCTURE

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General Manager

POM/Chapter 4 - Organizing
Division I Division II Division III

 Multiple divisions are created in a related


industry.
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ORGANIZATIONAL ARCHITECTURE –
HORIZONTAL DIFFERENTIATION
 Divisional or M-form (Multidivisional) Design
 An organizational arrangement based on multiple
businesses in related areas operating within a larger
organizational framework; following a strategy of related
diversification.
 Activities are decentralized down to the divisional level;
others are centralized at the corporate level.
 The largest advantages of the M-form design are the
opportunities for coordination and sharing of resources.
ORGANIZATIONAL ARCHITECTURE –
HORIZONTAL DIFFERENTIATION
3. GEOGRAPHIC STRUCTURE:

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General

POM/Chapter 4 - Organizing
Manager  Departments are created
based on geographic
regions.
 All the activities in one

Eastern Central Western geographic region is


Region Region Region categorized into one unit.

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ORGANIZATIONAL ARCHITECTURE –
HORIZONTAL DIFFERENTIATION
4. MATRIX ORGANIZATION
CEO

Vice president, Vice president, Vice president, Vice president,


engineering production finance marketing

Employees
Project
manager A

Project
manager B

Project
manager C

6–16
MATRIX
STRUCTURE:

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 Advantages:  Disadvantages:
 Enhances organizational  Employees are uncertain
flexibility.

POM/Chapter 4 - Organizing
about reporting relationships.
 Team members have the  The dynamics of group
opportunity to learn new skills. behavior may lead to slower
 Provides an efficient way for decision making, one-person
the organization to use its domination, compromise
human resources. decisions, or a loss of focus.
 Team members serve as  More time may be required
bridges to their departments for coordinating task-related
for the team. activities.

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PART THREE:
RESPONSIBILITY

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3.1 Meaning of Responsibility

POM/Chapter 4 - Organizing
3.2Establishing Task and Reporting
Relationships

3.3 Creating Accountability

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RESPONSIBILITY:

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Responsibility is the

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obligation to perform
or
duty to carryout certain
activities

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ESTABLISHING TASK AND REPORTING
RELATIONSHIP:

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 Task Relationship:
 How activities related to each other in an

POM/Chapter 4 - Organizing
organization.
 How the basic units of an organization are formed.
 Establishment of job description and job specification
 Job Specification: Prerequisites of job. Various skills and
experiences needed to perform certain job.
 Job Description: The activities that have to be carried out at

certain position in a job. It describes the job.

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ESTABLISHING TASK AND REPORTING
RELATIONSHIP:

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 Establishing Reporting Relationship:
 It is finding out

POM/Chapter 4 - Organizing
 Chain of command
 Span of control or span of management

1. Who reports to whom?

2. How many subordinates will a supervisor have?

(Relate it to tall vs flat organizational architecture.)

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ACCOUNTABILITY:

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Accountability:
the state of being accountable

POM/Chapter 4 - Organizing
,  liable, or answerable
Requirement to report

It creates a mechanism of control.

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PART FOUR: AUTHORITY

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4.1 Line and Staff Authority

POM/Chapter 4 - Organizing
4.2 Delegation of Authority

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AUTHORITY:

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Right to take decisions that arises due to position in
organizational structure.

POM/Chapter 4 - Organizing
Authority is the right to perform or command. It
allows its holder to act in certain designated ways
and to directly influence the actions of others
through orders.

Types of Authority:
 Line Authority
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 Staff Authority
LINE AUTHORITY

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The chain of command in the
organizational structure that flows

POM/Chapter 4 - Organizing
major decision making power.
The officially
sanctioned ability to issue orders to
subordinate employees within
an organization.
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STAFF AUTHORITY

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 Staff
authority consists of the right to
advise or assist those who possess line

POM/Chapter 4 - Organizing
authority as well as other staff personnel.

  The Advisory or Counseling Role :        


    
 The Service Role               
 The Control Role 
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DELEGATION OF
AUTHORITY

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Assigning work to subordinates and
giving them necessary authority to do

POM/Chapter 4 - Organizing
the assigned work effectively.

Simple terms,
GRANTING AUTHORITY TO SUBORDINATES

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FEATURES OF DELEGATION OF
AUTHORITY:

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 No delegation of total authority
 Delegation of only that authority a manager

POM/Chapter 4 - Organizing
has
 Representation of the superior
 Delegation for organizational purpose
 Restoration of delegated authority
 Balance of authority and responsibility
 No delegation of responsibility
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CONFLICT BETWEEN LINE – STAFF EMPLOYEES

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Assume Line Authority
Do not give Sound Advice

POM/Chapter 4 - Organizing
Steal Credit for Success
Fail to Keep  line personnel
 informed of their activities
Do not see the whole picture.
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PART FIVE:
CENTRALIZATION AND DECENTRALIZATION

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 Meaning : Centralization and Decentralization

POM/Chapter 4 - Organizing
 Reasons: In which case which is needed

 Advantages and Disadvantages: of both

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CENTRALIZATION

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Systematically retaining power
and authority in the hands of

POM/Chapter 4 - Organizing
higher level managers.

Not dividing authority to lower


level employees.
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ADVANTAGES V/S DISADVANTAGES:

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Advantages:

POM/Chapter 4 - Organizing
Facilitates unified decision.
Simplifies structure
Facilitates quicker decision
Economy in operation
Integrate operation
Suitable for small firms 32
ADVANTAGES V/S DISADVANTAGES:

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Disadvantages:

POM/Chapter 4 - Organizing
Unsuitable for large organization
Manager is overburdened
Possibility of power misuse
Low morale and motivation
Lack of environmental adaptation
In appropriate for routine decisions. 33
DECENTRALIZATION:

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 Delegation of authority to the lower levels.

POM/Chapter 4 - Organizing
 Decentralization
is tendency to disperse
decision making authority in an organized
structure.
• Koontz and Weihrich

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ADVANTAGES V/S DISADVANTAGES

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Advantages:
 Relief to top management

POM/Chapter 4 - Organizing
 Facilitates managers’ development
 Possibility if better decisions
 Effective control
 High morale and motivation
 Facilitates diversification
 Environment adaptation 35
ADVANTAGES V/S DISADVANTAGES

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Disadvantages:
 Increase in expenditure

POM/Chapter 4 - Organizing
 Conflict
 Unsuitable for emergency situations
 Maximizes risk
 Difficulty in communication
 Unsuitable for specialized services

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EMERGING ISSUES IN ORGANIZATION
DESIGN

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Re-engineering process
Team work

POM/Chapter 4 - Organizing
Network organization structure
Downsizing organization
Boundary-less organization

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STAFFING:
CONCEPT AND IMPORTANCE

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 It is the process of obtaining and maintaining competent
employees to fill all positions.

POM/Chapter 4 - Organizing
 Recruitment: Encouraging people to apply
 Selection: Finding the right person for the job

 Training: Teaching the employees certain skill

 Development: Progress/advancement of career

 Motivation: Encouraging the employees to work


harder.

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IMPORTANCE OF STAFFING:

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Managing effective staff
Utilization of physical resources

POM/Chapter 4 - Organizing
Increase in productivity
Focus on goal achievement
Helps to solve problems
Job satisfaction
Self-development of workers
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THANK YOU

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