Tien Thanh Service Trading

Production Company Limited

WORKSHOP 2:
RECRUITING & SELECTION

By: Le Yen Chi

ID: Temp10204
Introduction to firm
▸ Company: Tien Thanh Service Trading Reason: I personally know the HR
Production Company limited Manager of the company so it’s
likely that I will have honest and
▸ One of 8 main distributor of P&G Vietnam, relevant information of the HR
mainly operating in the Northern region. Department.
▸ Has branches in Lang Son, Thai Nguyen,
Bac Kan, Cao Bang, Bac Ninh province.
=> Total employees are about 300 people.

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 Ways to recruit
Promotions
Internal
1 Sources
Transfer

(Noe, Hollenbeck, Gerhart and Wright, 2018)

 Selection process
Criteria development

Application and resume review

1 Interviewing

Test administration

Making the offer

Human Resource Management (2016) By

University of Minnesota Libraries Publishing
 Outside recruiters

Campus recruiting
Professional Association
Website/Social media

External Events
1 Sources Specific Interest groups
Internet and traditional ads
Referrals
Public employment Agencies
Unsolicited resumes and applications
Human Resource Management (2016) By
University of Minnesota Libraries Publishing
 Strength and Weakness

1. Outside recruiters, executive

2 search firms, and temporary
employment agencies
(+) Time saving
(-) Expensive

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 Strength and Weakness

2. Company Website / Social Media

2 (+) Diversity friendly, low cost
(-) Overwhelming response

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 Strength and Weakness

3. Campus recruiting
2 (+) Can hire people to grow with
the organization
(-) Time consuming

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 Strength and Weakness

4. Events
2 (+) Access to specific target
markets of candidates
(-) May not be the right target
market

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 Strength and Weakness

5. Specific interest group

2 (-) Research required for specific
groups related to the job.
Internet and traditional ads

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 Strength and Weakness

6. Internet and traditional ads

2 (+) Can target a specific audience
(-) Can be expensive

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 Strength and Weakness

7. Unsolicited résumés and

2 applications
(+) Time-consuming
(-) Inexpensive with keyword
resume search engine.

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 Strength and Weakness

8. Referrals
2 + Higher quality people
+ Concern for lack of diversity,
nepotism.

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 Strength and Weakness

9. Public employment agencies

2 + Government agency
-> No cost
+ Time-consuming

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 TienThanh Hiring Practices
Recruitment method
Internal source: Promotion (First Priority)

3 External source: Social Media Posts and Referral

How they do it:They ALWAYS launch the internal recruitment
first. And only when the candidates from inside the company are
considered to not be a good match, will they start recruiting
externally.

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 TienThanh Hiring Practices
Selection Progress
1. Criteria Development: Done by the Head of each Department

3 2. Review CVs/Application: This part is finished by a specialized

search engine that choose candidates based off specific keywords.
3. Interviewing and Operating Standardized Employment Assessment
(P&G Assessment 2021 | Full Guide | Peak Performance Test |
Assessment Centre | Interview | GF, 2020)

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 TienThanh Hiring Practices
Selection Progress
4. Administration tests
5. Making the selection:
3 + All candidate must meet all requirements in the interview
criteria
+ Minimum result in the Assessment Test:
25/40 with an entry-level employee
35/40 with a managerial-level employee
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 Firm’s Hiring Practice Evaluation:
Promotions
Strength:
- High compatibility: 80% successful recruitment in the first half
3 of 2020. (16 out of 20)
Explanation: Internal sources generates applicants who are well
known to the organization. In addition, these applicants are relatively
knowledgeable about the organization’s vacancies
-> Minimizes the possibility they will have unrealistic expectations
about the job. (Noe, Hollenbeck, Gerhart and Wright, 2018)
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 Firm’s Hiring Practice Evaluation:
Promotions
Weakness
- Limited candidate options
3 - Possible chance of missing out on better candidates outside of the
company.

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 The question

As a distributor in consumer goods whose goal is to

compete with other brands (for example: Unilever), does
4 the inclination to prioritize internal recruitment help
TienThanh outperform their competitor(s)?

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 References
1. Human Resource Management (2016) By University of Minnesota Libraries

“
Publishing
2. Noe, R., Hollenbeck, J., Gerhart, B. and Wright, P., 2018. Fundamentals Of Human
Resource Management. 7th ed. New York: McGraw-Hill Education.
3. Graduates First. 2020. P&G Assessment 2021 | Full Guide | Peak Performance Test |
Assessment Centre | Interview | GF. [online] Available at:
<https://www.graduatesfirst.com/pg-assessment-tests> [Accessed 25 September 2020].
4. Ogbonna, E. and Whipp, R., 2020. Strategy, culture and HRM: evidence from the
UK food retailing sector. HUMAN RESOURCE MANAGEMENT JOURNAL, 9(4).

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THANKS!
Any questions?

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