Information Technology in

Business

M.B.A. Ist Semester

At
Central Group of Colleges
In affiliation with
Federal UDRU University

Instructor: Shahid Imran

E-Commerce
Electronic commerce is often thought
simply to refer to buying and selling
using the Internet.
E-commerce is a subject which
researches how to use electronic and
information technology to promote the
traditional business process to change
strongly.
Types of E-Commerce
 B2B - Business to Business
 B2C - Business to Consumer
 C2B - Consumer to Business
 B2E - Business to Employee
 C2C - Consumer to Consumer
 B2G- Business to Government
Advantages
 Buyer’s Prospective
 24/7 shopping without going outside
 Instant Access i.e. electronic book, software.
 Better buyer decisions
 Less time is spent in resolving invoice & order disputes.
 Opportunities for buying alternative products.
 Seller’s Prospective
 Need not to build physical store
 Increase sales
 decrease costs
 Advertising
 Contact customers world wide
 Identify new suppliers and business partners
Disadvantages
 Inspection of Products
 Direct Global Competition
 Dependent On Third-party Firms
 Technology Changes
 Lack of trust / doubts and fears
 Danger of Hacking
 Consumers are simply resistant to
change
 Shipping Takes Time
To start E-commerce website?
 There are several basic steps you
will need to accomplish before
becoming Commerce enabled.
 Getting a Merchant Bank Account
 Web Design Considerations
 Registering a Domain Name
 Web Hosting
 Obtaining a Digital Certificate
E-Business

 Electronic business means initiating,

arranging, and carrying out electronic
business processes
 Exchanging services with the help of
public or private communication
networks, including the Internet, in
order to achieve added value.
E-Business
 Advantages of E-business
 Personalized service
 High-quality customer service
 No inventory cost
 Worldwide reach of your business
 Electronic catalogues
 Bulk transactions
 Improved supply chain management
 Disadvantages
 Less security
 Less privacy
 No physical proximity with items purchased
Is e-Commerce the Same as e-Business?
 Electronic business transactions involving money
are "E-commerce" activities.
 Three primary processes are enhanced in e-business
 Production processes
 Procurement, ordering & replenishment of stocks
 Processing of payments;
 Electronic links with suppliers
 Production control processes
 Customer-focused processes
 Marketing efforts, selling over the Internet
 Processing of purchase orders and payments
 Customer support services
 Internal management processes
 Employee services, training, internal information-sharing,
video-conferencing, and recruiting.