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    Emotional Intelligence

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    Shweta Amit
    Emotional intelligence describes the ability to identify, assess, and manage one's own emotions and the emotions of others. It benefits individuals by increasing productivity, reducing stress, and promoting understanding in relationships. Developing emotional intelligence also helps organizations through improved leadership, adaptation to change, creativity, cooperation, and goal achievement. It can be developed through training, practice, feedback, and building skills like managing emotions, understanding others, and self-management.

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    Emotional Intelligence

    Uploaded by

    Shweta Amit
    7 views14 pages
    Emotional intelligence describes the ability to identify, assess, and manage one's own emotions and the emotions of others. It benefits individuals by increasing productivity, reducing stress, and promoting understanding in relationships. Developing emotional intelligence also helps organizations through improved leadership, adaptation to change, creativity, cooperation, and goal achievement. It can be developed through training, practice, feedback, and building skills like managing emotions, understanding others, and self-management.

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    EI

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    Emotional intelligence describes the ability to identify, assess, and manage one's own emotions and the emotions of others. It benefits individuals by increasing productivity, reducing stress, and promoting understanding in relationships. Developing emotional intelligence also helps organizations through improved leadership, adaptation to change, creativity, cooperation, and goal achievement. It can be developed through training, practice, feedback, and building skills like managing emotions, understanding others, and self-management.

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    7 views14 pages

    Emotional Intelligence

    Uploaded by

    Shweta Amit
    Emotional intelligence describes the ability to identify, assess, and manage one's own emotions and the emotions of others. It benefits individuals by increasing productivity, reducing stress, and promoting understanding in relationships. Developing emotional intelligence also helps organizations through improved leadership, adaptation to change, creativity, cooperation, and goal achievement. It can be developed through training, practice, feedback, and building skills like managing emotions, understanding others, and self-management.

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    of 14

    EMOTIONAL INTELLIGENCE

    Emotional intelligence describes the ability, capacity, skill,


    to identify, assess, and manage the emotions of one’s self, of
    others, and of groups.
    People who possess a high degree of emotional
    intelligence know themselves very well and are also
    able to sense the emotions of others.
    They are social, flexible, and hopeful.
    Surprisingly, emotional intelligence is a relatively
    recent behavioral model
    Benefits

    By developing their emotional intelligence individuals can


    become more productive and successful at what they do,
    Reduce stress—for individuals
    Moderating conflict; promoting understanding and
    relationships;
    Promoting stability, continuity, and harmony.
     Helping ,motivated, happy, Satisfied, rational, self
    controlled.
     Last but not least, it links strongly with concepts of
    affection and belongingness.
    Applications in organizations

    Effective
    leadership

    Adaption
    to change

    Creativity
    Productivit &
    y cooperatio
    n

    Effective
    Stress
    communic
    handling
    ation

    Goal
    Competitio Conflict
    achieveme
    n handling
    nt
    Developing EI

    Preparation for change

    Training

    Transfer &
    Maintenance

    Evaluation Of change
    Preparation

    Assess Encour Merge Check


    Assess Individua Provide learning
    age readine
    org l Strength feedbac goals to
    & particip personal
    ss to
    needs k
    Weakness ation goals change
    TRAINING
    Relation with Break goal to
    Set clear goals
    trainees steps

    Maximize self
    directed change

    Maximize
    opportunities for
    practice

    Provide frequent Rely on experimental


    feedback Use models methods

    Prevent relapse
    Transfer & Maintenance

    Supportive
    Organizational
    culture

    Encouraging use
    of skills
    Evaluation of change

    Define
    change
    objectives
    Collection
    of
    informatio
    n

    Analysis
    Managing Emotions
    Understanding
    desired emotional
    skill

    Conflict mgt. Awareness

    Cooperation Empathy
    Managing emotions contd…..

    Recognnis
    Emotional
    e emotions
    quality
    quality
    management

    Develop
    self esteem

    Cope with
    anger

    Learn to
    attain self
    Deal defined goals
    emotional
    upset
    SELF MANAGEMENT

    Self-management refers to methods, skills, and strategies by which


    individuals can effectively direct their own activities toward the
    achievement of objectives, and includes goal setting, decision
    making, focusing, planning, scheduling, self-evaluation, self-
    development, etc.

    SELF MANAGEMENT
    Self-management techniques

    •• learn
    learn to
    to cope
    cope with
    with stress
    stress

    •• develop
    develop your
    your self
    self esteem
    esteem and
    and personal
    personal confidence;
    confidence;

    •• develop
    develop effective
    effective strategies
    strategies to
    to cope
    cope with
    with conflicts;
    conflicts;

    •• develop
    develop a
    a positive
    positive attitude
    attitude

    •• be
    be patient
    patient –
    – learning
    learning and
    and skills
    skills develop
    develop gradually;
    gradually;

    •• reappraise
    reappraise your
    your situation
    situation regularly
    regularly and
    and make
    make the
    the adjustments
    adjustments required
    required to
    to succeed;
    succeed;

    •• learn
    learn from
    from feedback
    feedback to
    to prevent
    prevent repeating
    repeating your
    your mistakes;
    mistakes;

    •• learn
    learn to
    to manage
    manage your
    your time
    time better.
    better.
    SOUL

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