Organizational

Structure
Revision
Mintzberg model : 6 coordination mechanisms

★ Direct supervision – Hierarchy = orders from hierarchical referrals

★ Standardization of work process = formalization of rules and procedures

★ Standardization of outputs = results and objectives, plans and schedules

★ Standardization of skills and knowledge = competencies in the recruiting process

and training

★ Mutual adjustment = Interaction, informal communication between the employee

★ Standardization of norms = organizational culture = common set of beliefs

Mintzberg model : basic parts of an organization
The main pulls exerted by each part
Mintzberg
Organizational
Configuration
Simple structure
Dominant : strategic apex

Dominant pull :
centralization

Pros : quick decision-

making

Cons : Excessive
centralization
Machine Bureaucracy
Dominant : Technostructure

Dominant pull : Standardization

Pros : Efficiency, rationality,

coherence, security

Cons :weak coordination Slow

response to external changes,
vertical communication only (top-
down)
Divisional Organization
Dominant : middle line

Dominant pull :
balkanization

Pros : better risk

distribution and efficiency

Cons : risk of excessive

performance objectives
Professional Bureaucracy
Dominant : operating core

Dominant pull :
professionalization

Pros : expertise, autonomy and

self-responsibility

Cons : coordination issues, frequent

conflicts and rejection of
innovations
Adhocracy or Innovative Organisation
Dominant : support staff

Dominant pull : collaboration

Pros : innovative when facing a

turbulent environment

Cons : coordination issue,

Flexibility and ambiguity can be
destabilizing
Summarizing Mintzberg’s coordination and
configuration
Jacob Morgan : the 5 types of organizational structure
Thanks !!!