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Chairing A Meeting
Chairing A Meeting
Communication CE206
Chairing a Meeting
By
Gumindoga W
What it means!!!!!!!
• Chairing a meeting means ensuring that a
meeting achieves its aims.
• The meeting should have been called for a
specific purpose
• and all discussion at the meeting must be
steered to this end.
• This may sound simple in theory but in
practice it is a very demanding task.
Description
• Chairing a meeting involves clarity of both process and
outcome, relationship strategies, efficient
communication and the ability to distinguish process
from content.
• Meetings can easily fail with the omission of any one of
these characteristics.
• Without clarity, people do not know why they are in the
meeting or how they should contribute.
• Without relationship strategies, the chair can let some
dominate and others recede into the background.
• Without communication, messages will be confused or
forgotten. Without distinguishing process from content,
the meeting can easily become bogged down.
Why meetings fail
• as lack of time,
• a badly designed agenda
• or an unsatisfactory venue.
– However, if the chairman is doing his (or her) job,
it should be possible to overcome these
difficulties.
key ingredients for a fruitful meeting
Impartiality
– A chairman is like a judge in a court.
– He should ensure that all participants have an opportunity to express
their point of view.
– It can be difficult to leave your own opinions at home, but if you can’t
remain impartial, you shouldn’t have taken the job.
Assertiveness
– Ensuring that everyone gets a hearing will almost certainly involve
stopping someone from dominating the proceedings.
– The more contentious the issue the more likely you are to to require
firmness.
– You don’t need to be rude or dogmatic. Phrases such as “I think we
should hear from Ms. Smith on this” or “can we have some comments
from the engineering department on this” should be sufficient in most
cases.
– Once you provide this opening, however, you need to ensure that
there are no interruptions while the next speaker has their say.
key ingredients for a fruitful meeting
Staying on course
• How often have you seen an agenda left totally aside?
• The meeting starts off well but becomes embroiled in a particular topic (perhaps the first
item on the agenda) and ends when time runs out.
• A Chairman must assess the importance of each item on the agenda, and allot time to each
topic as required.
• If one issue begins to dominate the chairman must take control. You might suggest a further
meeting to discuss the issue at a later date, or that the main parties concerned could
continue the discussion at the end of the meeting.
Summarizing
• Summarizing can be used to end a topic, to end a discussion, to limit the need for discussion
and at the end of a meeting to ensure that everyone has a clear overview of what took place
or what action is now required.
• It is an invaluable skill for a chairman. Summarizing requires active listening.
• You have to state concisely what was said in an impartial way and end with a clear
statement about what is expected to happen next. It takes practice to summarize well, but it
is a skill well worth developing.
• Many people feel that being a chairman means opening the meeting and stopping rows.
There is much more to it than that.
Before the Meeting
• Plan the agenda with the chief officer and officers.
Include items brought to you by other members.
Decide the order and timing of the agenda, and who will
introduce each one.
• Identify which agenda items are for information,
discussion or a decision.
• Be well briefed about each item, and actions taken since
the last meeting.
• Ensure all necessary background papers (including the
last meeting's minutes) are sent out with the agenda
beforehand.
• Check with staff that all relevant practical arrangements
have been made, e.g. room layout, visual aids, etc.
• Arrive in good time before the meeting is due to start.
During the Meeting
Communicate
• Start the meeting. Welcome any new members. Make any
necessary introductions.
• Receive apologies for absence.
• Ensure that additions or amendments to minutes are recorded.
• Set the scene. State the objectives of the meeting and each item.
• Try to be brief when making a point.
Control
• Maintain control. Set out any time limits.
• Allow flexibility and freedom of expression.
• Keep to the agenda.
• Ensure quorum is present.
• Ensure time is used effectively.
• Ensure that proper minutes are taken.
During the Meeting
Coax
• Ensure full participation.
• Draw out quieter members and discourage those who are monopolising the
meeting.
• Be prepared to highlight issues that no-one else will, and to be the one who
always has to ask the awkward questions.
Compare
• Weigh up contributions impartially.
• All points in favour of a point should be summarised against all points not in
favour.
Clarify
• Ensure everyone understands what is being discussed.
• Summarise.
• Ensure that if jargon and abbreviations are used, all present understand
them.
• Ensure that decisions are recorded, together with who is going to implement
them. It can be useful to record decisions on a flip-chart as they are made.
During the Meeting
Decision Making
• Ensure that decisions are taken in the context of the
organisations strategy and that they are recorded,
together with who is going to implement them.
Guide
• Remember that above all you are there to guide the
meeting.
• Steer members to work harmoniously and purposefully
as a team.
• Keep an eye on time.
At the End of the Meeting