e-Government

Adesh Khadka
Ministry of Finance
At the United Nations Conference on Sustainable Development
held in Rio de Janeiro in June 2012, a global consensus was
reached that to achieve our sustainable development goals we
need institutions at all levels that are effective, transparent,
accountable and democratic.

E-government holds tremendous potential to improve the way

that governments deliver public services and enhance broad
stakeholder involvement in public service.

WU Hongbo
Under-Secretary-General for Economic and Social Affairs

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Government Word Cloud

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IT Word Cloud

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WHY E-GOVERNMENT?
“Everyone else is doing
it, so its probably
important and useful”
“We think it will provide faster, more
convenient government services”
“We don’t want to
fall behind all others”

“We think it will reduce costs for

individuals and businesses to deal ”We think it will reduce costs for
with government” government “

”To reduce corruption

and fight poverty”
”We need to reach out to a broader
part of population”
”We think it’s a tool for transformation of
public administration from bureaucracy to
service provider”
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TRANSFORMATION IN GOVERNMENT

Bureaucratic Fragmented Authoritarian

Citizen Centric Integrated

Service Oriented,
Participatory

Intuition/ Guess
Closed Manual Operation
Work
Informed Decision
Transparent Automated
Making

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E-GOVERNMENT SYSTEM ARCHITECTURE
• Three essential elements
• e-Gov Applications: application and services software
components
• IT Platform: Data center, application servers and storage
• Government Info-communications Infrastructure (GII):
Physical network components

e-Gov Applications
GII IT Platform

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E-GOVERNMENT: WHAT IT IS NOT

It is not Computerizing the Existing Government

Processes.
 It is not digitizing the files and documents of the
Government.
 E-Government  Technology
 E-Government = Government
( Change management and Transformation )

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INTERNET ACCESS TO e –GOV. SERVICES

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E-GOVERNMENT MODEL

• e-government category that includes all the

G2C interactions between a government and its
citizens that can take place electronically.

• e-government category that includes

G2B interactions between governments and
businesses

• Collaboration between government units

G2G • G2E): e-government category that includes
(including activities and services between government
G2E) units and their employees.
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EVOLUTION OF E-GOVERNMENT
Seamless

Transactional
Phase 5
Interactive
Phase 4
Enhance
Phase 3 Total
Emerging integration
Phase 2 Users can of e-functions
actually pay and services
Phase 1 Form can be for services or across
Content and downloaded; conduct
Information administrative
Gov website Applications financial /departmental
is updated submitted transactions
Offers limited, boundaries
with greater online online
basic, static
regularity
info.

UN/ASPA global survey 11

EGOV in NEPAL
Service Operators
Basic Telecommunication 5
Services ( Including Rural)
Cellular Mobile Service 2
GMPCS service 2
Internet Service Providers 43
(ISPs)
Network Service Provider 10 ekantipur.com( Bimal Khatiwada)

Market Share of Telephone Service

Internet
Tele-Density
Penetration

>99% >40%

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Source: Nepal Telecommunication Authority http://www.nta.gov.np
NEPAL E-GOV. DEVELOPMENT INDEX

Nepal

• EGDI 0.2344
• Online Service
0.1575
• Telecom Infra
0.1684
• Human Capital
0.3774

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Source: UN e-Government Survey 2014
Government Integrated Data Center (GIDC)
The concept of GIDC was provisioned in the national e-
Governance Master Plan (eGMP)

Government of Korea through KOICA assisted

construction of GIDC GIDC
The construction of GIDC was completed and handed over
to NITC in May 2009
IT
High end computing infrastructure with multi-tier security Hardware Human
Infra.
and Resource
System
Works as a base infrastructure to host e-Gov. applications

Improve stability and efficiency through concentrated

central management within Data Center that provide
Internet access and management for e-government
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GEA – THE BIG PICTURE

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OTHER E-GOV PROJECTS

Government Inland Revenue PIS System

Groupware Department Supreme Court
(MOGA/DOCPR)

Financial Department of Company E- Procurement

Comptroller Foreign Registrar’s
General’s Office Employment Office (PPMO)

Ministry of Ministry of
Finance Ministry of Department of
Agriculture
Home Affairs Customs
(LMBIS) (AMIS)

And more..
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IMPLEMENTATION BARRIERS OF E-GOVERNMENT

Policy Barrier
• Political will and Leadership
• Policy Strategies and Action
plan
• Law and regulation
• Coordination and Collaboration

Technological Barrier Implementation

• Connectivity and Infrastructure Barriers of
• Content, Database and e-Government
application
• Accessibility and Security

Socio- Cultural and Financial Barrier

• Funding Issue
• Awareness and Education
• ICT Capacity and Expertise
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WHAT WILL BE THE ACHIEVEMENTS

Government
Paperless
at online
Government
service

Knowledge
Transparent
based
Government
Government
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CONCLUSIONSION

ICT only can’t provide a ‘silver bullet’ to solve our developmental challenges
but have tremendous potential as a enabler for development

Institutional Arrangement with e-Government Roadmap

Investment in IT infrastructure and Expand the Access for the Citizen

Role of skilled human resources is critical to ensure the success of any e-

gov initiatives

Awareness
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Q&A

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