QUALIFICATIONS, FUNCTIONS AND

FUNCTIONAL COMPETENCY PROFILE OF

THE DIFFERENT POSITION LEVELS.
◆ The functions and responsibilities of the different position levels may be
affected by the bed capacity and complexity of the services of the health
facility.Likewise the type of health facility in terms of ownership is also a
factor.The lower the bed capacity a health facility has, or the level of
capability of service, the more multi-tasking of roles or functions
become. A Social Welfare Officer 1 of a 25 to 50 bed hospital shall
perform the roles of a chief MSWD and a direct worker.

In the event that there is no need to do a multi-tasking the MSWS may be

assigned additional takes related to her professional educational, training
and skills.
 JOB DESCRIPTIVE

Job tittle: Administrative Aide IV

Position Classification: First Level
Salary Grade: 8
Key Organizational Relationships;
Accountable to: Chief, Medical Social Work Department
Directly Supervises:None
 JOB SUMMARY

● Under general Supervision provides a variety of electrical

task/services, recieves and process
communications/documents following guidelines and
maintains accurate and effecient records and files for
safekeeping.
Competency Model:
A.Core
● Organizational Commitment

● Integrity
● Quality Service Focus
● Teamwork
● Stewardship of Resources
● Attention to Communication
● Self-Development
B.Functional Competency Profile

Knowledge/Skills

● Records Managements
● Computer Software Applicants
● Occupational Hazards and Safely Standards
Practices
● Telephone Etiquette
● Book Keeping
● Office System and Procedures
● Communication
Behavior
● Collaboration
● Building Trust
● Time Manangement ● Honest
● Analysis ● Commitment
● Quality Orientation ● Patience
● Applied Learning ● Compassionate
● Adaptability ● Industrious
● Corteous ● Creative
● Innovative
Motivation
Job has Opportunities for;

● Relationship Building
● Standardized Work
● Physical Environment
 Key Result Areas
● Clerical Services
● Record Keeping
● Customer Satisfaction
● Office System and Procedure
● Document Processing
● Interdepartmental Relations
C.Functions and Time Allocation
1.Recieves, record, process and releases incoming and outgoing
communications and other documents.

2.Files and maintains official communications and other documents for

safekeeping and ready reference.

3.Routes circulars and memorands upon instructions.

4.Liaison work with other offices/services within the hospital.

5.Transmits and recieves official messages/telephone calls.

6.Performs other related functions as may be assigned.

 D. QUALIFICATION STANDARDS
Minimum Requirements of the Position

EDUCATION TRAINING EXPERIENCES ELIGIBILITY

◆ Basic Computer
◆ Competition ◆ None
Application ◆ Career Services (Sub-
Required
two or four ◆ Book keeping Professional)
years studies ◆ First Level Eligibility
in college
 E.Work Conditions (Contract Tools and Equipment)

WORK CONDITIONS Contacts Equipment/Tool

● All Facilities ● Other Hospital units ● Computer

● Exposed to Health ● LGU's ● Telephone
hazards/accidents ● GO's and NGO's ● Photocopier
● Hospital Based ● Client ● Fax Machine
● Tape Recorder
● Typewriter
● Calculator
 JOB DESCRIPTIVE
Job tittle: Administrative Aide 111
Position Classification: First Level
Salary Grade:6

Key Organizational Relationships;

Accountable to; Chief, Case Management Section

Directly Supervises:None
Job Summary

● Maintains accurate the efficient case record filing general

registry.
● Under general supervision provides a variety of electrical
task/services recieves and processes
communications/documents following guidelines.
 Competency Model:

A.Core
● Organizational Commitment

● Integrity
● Quality Service Focus
● Teamwork

● Stewardship of Resources
● Attention to Communication
● Self-Development
B.Functional Competency Profile

Knowledge/Skills
● Records Management
● Computer Encoding
● Occupational Hazards and safely standards practices
● Telephone Etiquette
● Book Keeping
● Office System and Procedures
● Communication
Behavior
● Collaboration
● Building Trust
● Time management
● Analysis
● Quality Orientation
● Applied Learning ● Patience
● Adaptability ● Compassionate
● Corteous ● Industrious
● Honest ● Creative
● Commitment ● Innovatove
Motivation

Job has Opportunities for;

● Relationship Building
● Standardized Work
● Physical Environment
Key Result Areas

● Clerical Services
● Record Keeping
● Customer Satisfaction
● Office System and Procedure
● Document Processing
● Interdepartmental Relations
C.Functions and Time Allocation

1.Recieves, records, process, and releases incoming and outgoing

communications and other document.
2.Maintains MSWD patient Registry.
3.Files and maintains Case Records for safekeeping and ready reference.
4.Performs Preventive maintenance official equipment in MSWD office.
5.Transmits and receives official messages/telephone calls.
6.Act as receptionist by providing information to client/callers and
relays/direct messages to person/concerned staff for details of
informations.
7. Performs other related functions as may be assigned.
 D.Qualification Standards
Minimum Requirements of the Position
EDUCATION TRAINING EXPERIENCES ELIGIBILITY
◆ Competition ◆ Basic Computer ◆ None ◆ Career Services (Sub-
two or four Application Required Professional)
years studies in ◆ First Level Eligibility
college
 E.Work Conditions (Contract Tools and Equipment)

WORK CONDITIONS Contacts Equipment/Tool

● All Facilities ● Other Hospital units ● Computer

● Exposed to Health ● Clients ● Telephone
hazards/accidents ● Photocopier
● Hospital Based ● Fax Machine
● Tape Recorder
● Typewriter
● Calculator
 JOB DESCRIPTIVE
Job title: Computer Operator/Encoder
Position Classification: First Level
Salary Grade:7
Key Organizational Relationship
Accountable to: Chief, Training and Research Section
Directly Supervises:None
Job Summary

● Under general supervision , handles data processing and

computer administration as well as preventive
● maintenance and basic trouble shooting of computer
software and hardware.
 Competency Model:

A.Core
● Organizational Commitment
● Integrity
● Quality Service Focus
● Teamwork
● Stewardship of Resources
● Attention to Communication
● Self-Development
Knowledge Skills
● Computer Software
Applications, office
Procedure and data
Processing
● Basic trouble Shouting ●Occupational Hazards
● Dara Base Program and safely standards
● Preventive Maintenance Practices
●Telephone Etiquette
●Office system and
procedure
●Communication
Behavior

● Collaboration
● Building Trust
● Time Management
● Analysis ● Commitment
● Quality Orientation ● Patience
● Applied learning ● Industrious
● Creative
● Innovative
Motivation

Job has Opportunities for;

● Relationship Building
● Standardized Work
● Physical Environment
Key Result Areas

● Data Processing
Printing ● Customer Satisfaction
● Computer ● Office System and
Administration Procedure
● Trouble Shooting ● Document Processing
● Preventive ● Interdependent Relations
Maintenance
 C. FUNCTIONS AND TIME ALLOCATION

1. Receives and operates computer programs such

as statistical reports , Psycho, Social Profile ,
LAN Programs such as HOMIS etc.

2. Encodes and processs MSWD data.

3.Assist MSWD staff in minor software and Hardware

problem.

4.Assist the section chief in the conduct of hands on

training.
5.Assist in the production of information Education Campaign
materials power point presentation and other training
materials.

6. Acts as receptionist by providing information to

clients/callers detail of information.

7. Performs other related functions as may be assigned.

 D. QUALIFICATION STANDARDS
Minimum Requirements of the Position
EDUCATION EXPERIENCES
◆ Competition ◆ None
TRAINING Required ELIGIBILITY
two or four ◆ Basic Computer
years studies in Applicant ◆ Career Services (Sub-
college ◆ Research Software Professional)
◆ Software trouble ship. ◆ First Level Eligibility
E. WORK CONDITIONS/CONTRACT TOOLS AND EQUIPMENT

WORK CONDITION
EQUIPMENT/TOOLS
● All facilities
● Expose to health ● Computer
● Electronic Devices
hazards/accidents
● Telephone
● Hospital based Contacts
● Anti-virus and
●Other Hospital Units System tools
● Fax Machine
● Photocopier
● Tape Recorder
THANK YOU FOR LISTENING

GODBLESS !
PROBLEM CASE CLASSIFICATION
⚫In the medical setting, there are already established and existing coding
systems for drawing up in a more systematic manner, the problems clients
experience or express. There are tools and instruments which can aid the
social worker concretely specify client’s problems. The PIE manual is one
instrument where social workers indentify social functioning problems of
clients.
1. Persons with potential Health Hazard related to Socioeconomic and
Psychosocial Circumstances:

a. Problem related to education and literacy

⚫ Illiteracy and low level Literacy
⚫ Schooling Unavailable and Unattainable
⚫ Failed Examination
⚫ Underachievement in School
⚫ Educational Maladjustment and Discord with Teachers and Classmates
⚫ Other problem related to education and literacy (inadequate teaching)
⚫ Problems related to education and literacy, unspecified
b. Problem related to Employment and Unemployement
⚫ Unemployment, Unspecified
⚫ Change of Job
⚫ Threat of Job loss
⚫ Stress Work Schedule
⚫ Discord with Boss and Workmates
⚫ Uncongenial Work (Difficult Condition at Work)
⚫ Other Physical and Mental Strain related to Work
⚫ Other and Unspecified Problems related to Employment
c. Occupational Exposure to Risk-factors
⚫ Occupational Exposure to Noise
⚫ Occupational Exposure to Radiation
⚫ Occupational Exposure to Dust
⚫ Occupational Exposure to Other Air Contaminants
⚫ Occupational Exposure to Toxic Agents in Agriculture
⚫ Occupational Exposure to Toxic Agents in Industries
⚫ Occupational Exposure to Extreme Temperature
⚫ Occupational Exposure to Vibration
⚫ Occupational Exposure to other Risk-factors
⚫ Occupational Exposure to Unspecified Risk-factors
d. Problem Related to Physical Environment
⚫ Exposure to Noise
⚫ Exposure to Air Pollution
⚫ Exposure to Water Pollution
⚫ Occupational Radiation
⚫ Occupational Drinking-Water Supply
⚫ Other Problems related to Physical Environment
⚫ Problem related to Physical Environment
e. Problem Related to Housing and Economic Circumstances
⚫ Homelessness
⚫ Inadequate Housing
⚫ Discord with Neighbors, Lodgers, and Landlord
⚫ Problem related to Living in Residential Institution
⚫ Lack of Adequate Food
⚫ Low Income
⚫ Insufficient Social Insurer and Welfare Support
⚫ Other Problems related to Housing and Economic Circumstances
⚫ Problem related to Housing and Economic Circumstances, Unspecified
f. Problem Related to Social Environment
⚫ Problem of Adjustments to Life Cycle Transition
⚫ A Typical Parenting Situation
⚫ Living Alone
⚫ Acculturation Difficulty
⚫ Social Exclusion and Rejection
⚫ Target of Perceived Adverse Discrimination and Persecution
⚫ Other Problem related to Social Environment, Unspecified
g. Problem Related to Negative Life Events in Childhood
⚫ Loss of Love Relationship of Childhood
⚫ Removal from Home in Childhood
⚫ Altered Pattern of Family Relationship in Childhood
⚫ Events Resulting in Loss of Self-Esteem in Childhood
⚫ Problem related to alleged sexual abuse of Child by person outside primary support group
⚫ Problem related to alleged physical abuse of child
⚫ Personal frightening experience in childhood
⚫ Other negative life events in childhood
⚫ Negative life events in childhood, unspecified
h. Other problem related to upbringing
⚫ Inadequate parental supervision and childhood
⚫ Parental overprotection
⚫ Institutional Upbringing
⚫ Hostility towards and scapegoating of Child
⚫ Emotional neglect of child
⚫ Other problems related to neglect in Upbringing
⚫ Inappropriate parental pressure and other abnormal qualities of upbringin
⚫ Other specified problem related to upbringing
⚫ Problem related to upbringing, unspecified
i. Other problems related to primary support groups, Including family
circumstances
⚫ Problem in relationship with spouse and partner
⚫ Problem in relationship with parents and in-la
⚫ Inadequate family support
⚫ Absence of family member
⚫ Disappearance and death of family member
⚫ Disruption of family by separation and divorce
⚫ Dependent relatives needing care at home
⚫ Other stressful live events affecting family and household
⚫ Other specified problem related to primary support group
⚫ Problem related to primary support group, unspecified
j. Problem related to Certain psychosocial circumstances
⚫ Problem related to unwanted pregnancy
⚫ Problem related to Multi-party
⚫ Seeking and accepting Physical, nutrition and chemical intervention known to be hazardous
and harmful
⚫ Discord with councilors
⚫ Discord with probation officers
⚫ Discord with Social Workers
k. Problem related to Other psychosocial circumstances
⚫ Conviction civil and criminal proceedings without improvements
⚫ Improvement and other incarceration
⚫ Problem related to release from prison
⚫ Problem related to other legal circumstances
⚫ Victim of crime and terrorism
⚫ Exposure to disaster, war and other hostilities
⚫ Other specified problem related to psychosocial circmustances
2. Persons encountering health services in other circumstances

a. Counseling related to sexual attitude, behavior and orientations.

⚫ Counseling related to sexual attitude
⚫ Counseling related to Patient Sexual Behavior and Orientation
⚫ Counseling related to sexual behavior and orientation of third party
⚫ Counseling related to combined concerns regarding sexual attitude behavior and orientation
⚫ Other sex counseling
⚫ Sex counseling, unspecified
b. Persons encountering health services for other counseling and medical
advice, and elsewhere classified
⚫ Person consulting on behalf of another person
⚫ Person with feared complaint in whom no diagnosis is made
⚫ Person consulting and explanation in investigation findings
⚫ Dietary counseling and surveillance
⚫ Alcohol abuse counseling and surveillance
⚫ Drug abuse counseling and suerveillance
⚫ Tobacco abuse counseling
⚫ Human immunodeficiency virus (HIV) counseling
c. Problem related to Lifestyle
⚫ Tobacco use
⚫ Alcohol use
⚫ Drug use
⚫ Lack of exercise
⚫ Inappropriate diet and eating habits
⚫ High-risk sexual behavior
⚫ Gambling and betting
⚫ Other problems related to lifestyle
⚫ Problem related to lifestyle, unspecified
d. Problem related to life management difficulty
⚫ Burn-out
⚫ Accentuation of personality traits
⚫ Lack of relaxation and leisure
⚫ Stress, not elsewhere classified
⚫ Inadequate social skill, not elsewhere classified
⚫ Social role conflict, not elsewhere classified
⚫ Limitation of activities due to disability
⚫ Other problems related to life management difficulty, unspecified
e. Problem related to care provider dependency
⚫ Reduced mobility
⚫ Need for Assistant for personal care
⚫ Need for assistant of home and no other household member able to render care
⚫ Need for continuous supervision
⚫ Other problem related to care-provider dependency
⚫ Problem related to care provider dependency, unspecified
2. Psychological Context
- This aspect is better understood with a clear grasp of psychological theories and
dexterity in their application to specified client problems situation.

3. Social context includes the following elements:

a. Family and Households – People with whom the client lives and who are intimately
connected with him.
⚫ Client family of origin (parent, siblings)
⚫ Client family of Procreation (spouse, children)
⚫ Client extended family (relatives, grandparents, aunts, cousins)
⚫ Non-relative – such a gay/lesbian or heterosexual partner, friends, residence of a group home
 Intervene with Individuals, Families, Groups, Organizations, and
Communities

⚫Social workers understand that intervention is an ongoing component

of the dynamic and interactive process of social work practice with, and
on behalf of, diverse individuals, families, groups, organizations, and
communities.
⚫Social workers are knowledgeable about evidence-informed
interventions to achieve the goals of clients and constituencies,
including individuals, families, groups, organizations, and
communities.
GOOD AFTERNOON

GROUP 4 REPORTERS
 Standard #8

Medical social workers shall demonstrate

professional's skills in intervention to their
clientele
⚫Social workers understand theories of human behavior and the social
environment, and critically evaluate and apply this knowledge to
effectively intervene with clients and constituencies.
⚫Social workers understand methods of identifying, analyzing and
implementing evidence-informed interventions to achieve client and
constituency goals.
⚫Social workers value the importance of inter-professional teamwork
and communication in interventions, recognizing that beneficial
outcomes may require interdisciplinary, inter-professional, and inter-
organizational collaboration.
 Social workers:
⚫critically choose and implement interventions to achieve practice goals
and enhance capacities of clients and constituencies.
⚫apply knowledge of human behavior and the social environment,
person-in-environment, and other multidisciplinary theoretical
frameworks in interventions with clients and constituencies.
⚫use inter-professional collaboration as appropriate to achieve beneficial
practice outcomes.
⚫negotiate, mediate, and advocate with and on behalf of diverse clients
and constituencies.
⚫facilitate effective transitions and endings that advance mutually
agreed-on goals.
⚫demonstrate high quality, evidence-informed intervention skills to
address complex systems related to client or community needs in
different field of practice.
 PSYCHOSOCIAL ASSESSMENT SKILLS

PSYCHOSOCIAL

⚫The definition of psychosocial is relating to the combination of

psychological and social behavior.
⚫An example of psychosocial is the nature of a study that examines the
relationship between a person's behavior and thought and how he
relates to others in a social setting.
 What is a Psychosocial Assessment?

⚫A psychosocial assessment is the social worker's summary as to the

problems to be solved.
⚫refers to a comprehensive assessment including an evaluation of needs
and risk. The assessment of needs is designed to identify those personal
psychological and environmental (social) factors that might explain an
act of self-harm.
⚫The social worker considers a variety of factors, which may include the
physical/psychiatric illness and its impact, results derived from
psychological tests, legal status, descriptions of the problem(s), existing
assets and resources, the prognosis or prediction of outcome, and the
plan designed to resolve the problem(s).
⚫A psychosocial assessment is actually a thorough and comprehensive
evaluation of an individual patient’s physical, mental, and emotional
health, along with his ability to function within a community and his
perception of himself. It is mainly conducted by social workers and
medical experts, and is a tool to learn facts about a person, as well as
determine his present and future behavior. It is a very important part of
every health care program that helps to set up a plan of management
and action for the medical team.
 Conducting A Psychosocial Assessment

⚫Medical experts conduct this evaluation to shed light on some social or

psychological factor that may be affecting a person’s health, be it
physical or mental.

⚫Hence, it is very important that this examination be conducted in a way

that puts the patient at ease with the examiner.
⚫The one who is conducting the evaluation establishes a friendly rapport
with the patient so that the patient feels like opening up to the
examiner.
⚫The physical or mental problem(s) faced by the patient are carefully
studied so that the examiner has a complete idea of the causes,
symptoms, and impact of that problem.
⚫The patient’s strengths and weaknesses are all taken into consideration,
along with his personality, his likes and dislikes, his temperament, etc.
⚫The evaluator also tries to gain maximum information about any recent
social incidents or psychological factors that may have affected the
patient significantly.
• The assessment also takes into consideration the patient’s current and
previous lifestyle, along with his diet, addictions (if any) and
relationships.
 Psychosocial assessment should:

⚫Communicate pertinent information about a client to colleagues for

case planning and referral purposes.
⚫Establish in writing an account of "where the client is at" at a particular
moment in time during service provision; the psychosocial assessment
account offers baseline information about the client when he or she
enters an agency for service.
Offer the social worker an opportunity to reflect on, refine thinking, and
raise questions about the client and his or her situation - to digest
information about and impressions about the client through the process
of writing about it.
 STEPS INVOLVED IN ASSESSMENT

A. Identify the client - the first step in assessment is to determine who

your client thinking in terms of a client system helps you have a broader
perspective in deciding whom you need help.
Another important consideration in assessment of the client is having a
good group of the client's capacity for independent living or problem
solving.

Assessment of Physical Functioning Status - it is a presence or

absence of illness, disability, physical energy and strength, coordination,
medication, disfigurements, sensory capacities and other characteristics
that indicate psychological or health status.
Assessment of Cognitive Functioning Status - it refers to the
examination of reality, orientation, intellectual capacity, judgement,
flexibility, coherence of cognition, values and thier consistency with
behavior and self concepts.
Assessment of Emotional functioning - it is a presence or absence
of depression, anxiety or debilitating affect, range of emotion and the
style of controlling them to determine if it can affect the situation
appropriate.
Behavioral Functioning - evaluating social skills (sensitivity to others,
cooperativeness, and assertiveness), personal hygiene, grooming, degree
of organization, listing skills, self expression skills, behavioral reaction to
frustration, presence or absence of aggression, level of motivation and
willingness to be responsible.
B. Assessing the Client-in-situation from Macros, Mezzo, Macro amd
Diversity Perspective,

The social worker focusses on understanding the many aspects of a

problem and information about the client and about those aspects of yhe
clients environment. The information needed falls into (four) major
categories that include Micro, Mezzo and Macro levels of assessment in
addition to consideration of human diversity.