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Quality Assurance Capabilities
Quality Assurance Capabilities
Quality Assurance Capabilities
We follow a multi-step Quality Assurance (QA) process to ensure the highest level of
quality. Our QA process makes sure that functionality suffices the end clients’
requirements.
The Quality team has highly skilled executives with strong Market Research experience.
The Quality team checks the quality of deliverables at each stage of the process.
Independent data cleaning team checks the data programmatically.
The team checks the deliverables on all parameters e.g., Logical, Textual and Aesthetical.
Quality Assurance Benefits
Multi-Step Quality Process
Programmer Quality Check
Scripter verifies the project for Logic and Aesthetics
Scripter verifies the raw data before processing the tables
Rectifies the programming errors incase found
Send the project to Quality Assurance Team
Independent Quality Assurance Team
Quality Team tests the project and the data
Sends the feedback to the scripting team
Delivery Sign-Off is issued once the link is considered error free
Delivery of the project by Delivery Team
Data Validation
Database format Checks
100% Data Checking
Respondent Integrity Checks
Quality Workflow Request for IQA
Questionnaire/Material
Review
Quality Check
Process
Delivery to
Programming Team
Quality Process
Read-through of Materials
QA associate reads through the Questionnaire and discusses any clarification with the SP Team.
1. Output of this review is:
a. Understanding the requirements c. Clarifying doubts
b. Raising questions / assumptions d. Skip patterns
For Survey Programming – Feedback is logged as Validation, layout, textual error which is categorized
further for analysis.
For Analytics – Observations are categorized as Very Serious/Fatal, Crucial, Significant and Minor. See
below for examples
Commitment to Quality
Really appreciate your support and team efforts for making data delivery possible yesterday
in limited span of
of time…`
time…`
I am glad to inform that we were successfully able to deliver both projects as per our
commitment and the expectation. This could have never been possible without your
support
support and
and hard
hard work.
I would like
like to
to take
take this
this opportunity
opportunity to
to appreciate
appreciate all
all your
your efforts
efforts in
in making
making this
this possible.
possible. II
know, you all
all guys
guys have
have stretched
stretched beyond your normal capacity to meet these two very
important
important studies
studies along with
with other studies, which
which is
is commendable.
commendable.