Professional Documents
Culture Documents
Request and Reply Letter
Request and Reply Letter
LETTER
Request
Letter
REQUEST LETTER = ENQUIRY
LETTER
“catalogs, price lists, samples”
What to write in your paragraph ?
1. Opening Paragraph
Introduce yourself and make your request.
2. Body Paragraph
give necessary details on what you are asking for.
3. Closing Paragraph
Restate your request, give a date by which you need a response. Give
reason.
Example one:
Dear Sir,
I am Yani from PT. Oxera International. I would like to get a copy of your catalogue and price list of
portable disc players, together with copies of any descriptive leaflets that I could pass to prospective
Customers.
I will be very glad if you can send it ASAP. Looking forward to hearing from you soon.
Example two:
I have seen one of your safes in the office of a local firm, which passed on your address to me.
Please send me a copy of your current catalogue. I am particularly interested in safes suitable for a
small office.
I need the information tomorrow as I should bring the result in the following day. You can just send us
the softcopy.
REPLY THE
REQUEST
OR
ENQUIRY
LETTER
What to Write in the reply
All the models illustrated can be supplied from stock at competitive price as
shown on the price list inside the catalogue.
May I suggest a visit our showrooms where you could see demonstrations of
the various machines and at the same time view our wide range of office
equipment.
- While I appreciate your firm’s need for this - I hope this suggestion/information will be useful to
information, I regret that … you.
- It will not be possible to … for legal reasons. We - I hope this information will prove useful to you.
are bound to … - I hope that this information will help you to make
- Your proposal is of interest to us, and we have had decisions on your order.
consultations about it. - I look forward to hearing from you.
- However, we feel that it will not be in our interests - I look forward to receiving your confirmation of …
to … for reasons of (privacy). - I look forward to doing business with your company
- We are concerned that … in the future …
- Please feel free to contact me again if you have any
5. Stipulating action requested or to be taken further queries on …
- Do contact me on 27615432 if you need further
- We shall arrange for … by …at the latest. information.
- I shall see to it that … - Please do not hesitate to contact me on 27615432 if
- Our company will arrange for … I can be of further assistance.
Thank You