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Ch06 Entreprise Systems
Ch06 Entreprise Systems
INFORMATION
TECHNOLOGY
FIFTH EDITION
CHAPTER 6
ENTERPRISE SYSTEMS
E. Wainright Martin Carol V. Brown Daniel W. DeHayes
Jeffrey A. Hoffer William C. Perkins
APPLICATION AREAS
Interorganizational Systems
e-Business applications
B2C – link businesses with their end
consumers
B2B – link businesses with other
business customers or suppliers
Electronic data interchange (EDI)
systems
Managerial support
systems – support a
specific manager or
group of managers
Example
Business Functions
Produce invoices
Client Client
Database Server
Note:
Web and groupware servers usually thin clients
Database servers usually thin servers
Electronic mail
Work processing
Voice mail
Copying
Desktop publishing
Electronic calendaring
Document imaging
Document preparation, storage, and sharing
Variants of e-mail:
Electronic bulletin boards
Listservs
Computer conferencing
Chat rooms
Instant messaging (IM)
Advantages:
Implementation is relatively easy
E-mail and document sharing available to all in
the organization
Web browser acts as “universal client” that works
with heterogeneous platforms
Little, if any, user training required
Low cost
© 2005 Pearson Prentice-Hall Chapter 6 - 34 Table 6.1 Abbreviations Used Page 208
in Factory Automation
FACTORY AUTOMATION
Engineering Systems
Computer-aided design (CAD) – use of two and three-
dimensional computer graphics to create and modify
engineering designs
Computer-aided engineering (CAE) – system that analyzes
functional characteristics of a design and simulates the product
performance under various conditions
Group technology (GT) – systems that logically group parts
according to physical characteristics, machine routings, and
other machine operations
Computer-aided process planning (CAPP) – systems that plan
the sequence of processes that produce or assemble a part