Chapter no.

07 & 08

Training and Development

 Human Resource Management
Training and development HR Cycle

• Training
• Training is a learning process in which employees get an
opportunity to develop skill, competency and knowledge as
per the job requirement.
• Formal learning to achieve the level of skills, knowledge and
competence to carry out the current role.

Development
• An educational process which is concerned with the overall
growth of the employees. To improve the work
performances of the employees.
• It is more individually oriented than training.
 Human Resource Management
Training and development HR Cycle

• Benefits of training for individual and organization

 Human Resource Management
Training and development HR Cycle

There are five (05) stages in training and

development process

Stage1: Identify training and development needs

Software, Project Management, Machinery Training

Stage2: Set training objectives:

Improved Customer service , improved order taking (software)

Stage3: Plan the training

when (date & time), where (venue), Who(trainer), Division of responsibilities,
 Human Resource Management
Training and development HR Cycle

Stages in training and development process

Stage4: Deliver the training :

A Combination of formal, on / off the job

Stage5: Evaluate the training

cost vs. benefit, feed back, end of course
test.
assessment of improved performance
 Human Resource Management
Training and development HR Cycle

Kirkpatrick Evaluation of training.

• According to kirkpatrick there are four levels at
which training can be evaluated

1. Reaction – did the participant like the training

2. Learning – did the participants learn the principle facts
and theories
3. Behavior / impact – did behavior change as a result of
training
4. Results – what benefits (e.g. reduced cost, better
quality, project handling, fast work (tech))
 Human Resource Management
Training and development HR Cycle

• Kirckpatrick Model of training evaluation

 Human Resource Management
Training and development HR Cycle

• Methods of training and development

 Human Resource Management
Training and development HR Cycle

• Kolb’s Experiential learning Cycle

 Human Resource Management
Training and development HR Cycle

Honey and Mumford’s suggest four different

leaning styles
 Human Resource Management
Training and development HR Cycle

Strengths of each learning style