Presented by sidra Iqbal

Registration no 2020-civ-03

Presentation of communication skills

 Communication Click icon to add picture
Skills
Communication is simply the act of
transferring information from one
place, person or group to another.
Every communication involves (at
least) one sender, a message and a
recipient. ... These include our
emotions, the cultural situation, the
medium used to communicate, and
even our location.
 Process of communication

Medium

The communication process is made up of four key components. Those components include
encoding, medium of transmission, decoding, and feedback. There are also two other factors in
the process, and those two factors are present in the form of the sender and the receiver. The
communication process begins with the sender and ends with the receiver.
 Verbal communication
•Verbal communication
Non verbal communication
•Non verbal
Types of communication
communication
•Visual communication Visual communication
•Paralanguage communication
Paralanguage communication
 Verbal communication
Verbal communication include sounds, words, language, and speech. Speaking is an effective way of
communicating and helps in expressing our emotions in words. This form of communication is further classified
into four types, which are:

1. Intrapersonal Communication
This form of communication is extremely private and restricted to ourselves. It includes the silent conversations we have with
ourselves, wherein we juggle roles between the sender and receiver who are processing our thoughts and actions. This
process of communication when analyzed can either be conveyed verbally to someone or stay confined as thoughts.
2. Interpersonal Communication
This form of communication takes place between two individuals and is thus a one-on-one conversation. Here, the two
individuals involved will swap their roles of sender and receiver in order to communicate in a clearer manner.
3. Small Group Communication
This type of communication can take place only when there are more than two people involved. Here the number of people
will be small enough to allow each participant to interact and converse with the rest. Press conferences, board meetings, and
team meetings are examples of group communication.
4. Public Communication
This type of communication takes place when one individual addresses a large gathering of people. Election campaigns and
public speeches are example of this type of communication. In such cases, there is usually a single sender of information and
several receivers who are being addressed
 Intrapersonal communication and its types
Intrapersonal communication is the communication you have with yourself,
either spoken, written or thought. Intrapersonal communication can be anything
from solving a complex problem in your mind to thinking about what to wear
today or what to have for breakfast.
1.     Self-concept or self-awareness
This is the core foundation of intrapersonal communication since it decides
on how you see yourself in relation towards other people. This aspect of
intrapersonal communication consists of your beliefs, your values and your
attitudes.
2.     Perception
The perception aspect is focused outwards. How you perceive other people
and the world in general is filtered by your self-concept. Depending on
your beliefs, values and attitudes, you can perceive the same thing different
than another person with differing beliefs, values and attitudes.
3.     Expectations
The third type or aspect of intrapersonal communication is regarding
expectations on the future. What do you expect of your own future and the
future of others?  Certain people expect to become something great, others
don’t. 
 Non verbal communication
Communication without the use of spoken language. Nonverbal communication includes gestures, facial
expressions, and body positions (known collectively as “body language”), as well as unspoken
understandings

Types of nonverbal communication

•Facial expressions.
• The human face is extremely expressive, able to convey countless emotions without saying a word.
The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures.
•Body movement and posture.
• This type of nonverbal communication includes your posture, bearing, stance, and the subtle movements you
make.
•Gestures
•Eye contact
•Touch
•Space
•Voice
•Pay attention to inconsistencies
 Visual communication
Definition: Visual Communication, as the name suggests, is the graphical representation of a message by one
party to convey something to another. It involves transmission and interpretation of information by way of
visual resources, that can be read or viewed.

Some common types of visual communications in the workplace include:

•Infographics.
•Process Diagrams.
•Flow Charts.
•Roadmaps.
•Charts and Graphs.
•Visual Reports.
•Presentations.
•Mind Map
 Paralinguistics communication
The set of nonphonemic properties of speech, such as speaking
tempo, vocal pitch, and intonational contours, that can be used to
communicate attitudes or other shades of meaning
Barriers in communication