MAKING RESERVATION By.

Mrs Ina
QUESTIONS
The man finally makes a reservation for March _____.
What kind of room does the man prefer?
Why doesn't he want to reserve the suite?
The room costs ______ plus tax.
How do you spell the man's name?
COMPLETE THE
CONVERSATION
Hotel Clerk : Hello. Sunnyside Inn. May I ………..[?] you?
Man : Yes, I'd like to ……………[?] a room for two on the
21st of March.
Hotel Clerk : Okay. Let me check our computer ………….[?] for
a moment. The 21st of May, right?
Man : No. March, not May.
Hotel Clerk : Oh, sorry. Let me ……………….[?] here. Hmmm.
Man : Are you all booked that night?
Hotel Clerk : Well, we have one ……………..[?] available,
complete with a kitchenette and a sauna bath. And the view of the
city is great, too.
Man : How much is ……….[?]?
Hotel Clerk : It's only $200 dollars, plus a 10% room tax.
Man : Oh, that's a little ……………….[?] expensive for me. Do you
have a cheaper ……………..[?] available either on the 20th or the 22nd?
Hotel Clerk : Well, would you like a smoking or a non-smoking room?
Man : Non-smoking, …………………[?].
Hotel Clerk : Okay, we do have a few rooms available on the 20th; we're
………………….[?] on the 22nd, unless you want a smoking room.
Man : Well, how much is the non-smoking room on the 20th?
Hotel Clerk: $80 …………………[?], plus the 10% room tax.
ACTIVITIES
BEFORE LISTENING

Prediction –imagine you are phoning a hotel to ask about room rates. Write down
phrases and vocabulary you would expect to hear or say.
QUESTIONS
1.
CONVERSATION
F1 : (phone ringing) Majestic Hotel, can I help you?
M1 : Yes, I’d like to find out about your room rates in July, please.
F1 : One moment, please. I’ll put you through to reservations.
F2 : (click) Reservations, can I help you?
M1 : Yes, I’m enquiring about room rates in July, please.
F2 : Yes, of course, sir. Do you have specific dates in mind?
M1 : Yes, we’re thinking of coming up the weekend of the 6th of July and staying for about a
week, going back on Saturday the 13th or Sunday the 14th.
F2 : I see, sir. And for how many people would that be?
M1 : Well, there’s myself, my wife and our two children. They’re 9 and 5.
F2 : Well, there are various options. (Typing) We could do a double for you and your wife, and a
room with two singles for your children. Not adjacent though.
M1 : Is it not possible to have a family room for all of us?
F2 : Yes, that is a possibility.Just let me check those dates for you. It is a very busy time
of
year, as I’m sure you realise!
M1 : Yes, I appreciate that.
F2 : Mmm (typing), ah. Well, I can offer you a family room for the nights of Saturday the
6th through to the night of Thursday the 11th,but I’m afraid there are no family rooms for
the second weekend. They’re all booked already, I’m afraid.
M1 : Oh dear. Er, so that would mean either leaving on Friday or moving to two rooms for
the last one or two nights, would it?
F2 : Yes, I’m afraid so... but I see we do have a suite available for all the nights you’re
interested in. That would give you two separate bedrooms, a sitting room, bathroom of
course, and the one we have available also has a large balcony and a terrific sea view.
M1 : Oh! That sounds wonderful. But what about the price? Can you do any special deals
on that