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Key Elements of Success

 Business 310

 Fundamentals of Leadership

 Instructor Eric Watts

 Nick Carter
Company Vision

Our Goal is to Achieve Nothing


Short of Excellence
We Value Behavior and Skills
 Communication

 Reliability

 Ambition

 Honesty

 Passion

 Selflessness
Communication

Respect for Others

Listen and Understand

Repeat What You Think You Hear


Reliability

Coworkers Count on You

Good Judgment
Ambition

Willing to Learn

Step Outside Your Comfort Zone

Seek Out Knowledge


Honesty

Mistakes Are Fine

Say What You Think, Respectfully

Be True to Yourself


Passion
 Can’t Be a High Performer Without It

 You Care About What We Do

 More Than a Paycheck

 Zappos.com
Selflessness
 Excellence Requires a Team Effort

 Help Others Along

 Do Not Politicize Your Ambition


Scary Good

Playing for Second Place

Anticipating, Not Reacting

Leading the Market


Workplace Freedom

Freedom and Performance are Linked

It
is Not How You Do, It is What You
Do

You are Responsible for Your Own


Growth
Leadership Expectations

 Leadersshould facilitate, Not


Delegate

 If
Subordinates Fail the Onus is on
Leadership

 Leadership is Not a Dictatorship


In Summary
 Communication

 Reliability

 Ambition

 Honesty

 Passion

 Selflessness
Questions?

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