Professional Documents
Culture Documents
Human Resource Management: Training and Developing Employees
Human Resource Management: Training and Developing Employees
Human Resource Management: Training and Developing Employees
Management
TWELFTH EDITION
GARY DESSLER
BIJU VARKKEY
Chapter 8
Orientation Helps
New Employees
Know What
Feel Understand Begin the
Is Expected
Welcome the Socialization
in Work and
and At Ease Organization Process
Behavior
Company
Employee Benefit
Organization and
Information
Operations
Daily Facilities
Routine Tour
1 Needs analysis
2 Instructional design
3 Validation
4 Implement the program
5 Evaluation
Training Needs
Analysis
Assessment Center
Results Performance Appraisals
Tests Interviews
Teletraining
Videoconferencing
Distance Learning
Methods
Internet-Based
Training
E-Learning and
Learning Portals
Long-Term Focus
of Management
Development
Managerial
On-the-Job
Training
Coaching/
Job Action
Understudy
Rotation Learning
Approach
What to Change
The Human
Resource Manager’s
Role
Effectively
Organizing
Overcoming using
and leading
resistance to organizational
organizational
change development
change
practices
1 Unfreezing
2 Moving
3 Refreezing
Controlled experimentation