Team Challenge

Problem Statement

Create a conversational BOT to understand Insurance Full Need

Analysis

• Risk management and assessing appropriate coverage have

always been challenging task for individuals.
• Lack of awareness and choosing an inappropriate insurance
coverage can hamper the whole financial planning of an
individual.

© 2017 Capgemini. All rights reserved. © 2017 Capgemini. All rights reserved. 2
Solution - Conversational chatbot for Full Financial Need Analysis

Identify
Get the demographics, family and
social-economic backgrounds

Short\Long term Goals

The aspirations can play a vital role in

identifying the needs of an individual.
Build a conversational Chatbot for Need analysis
that identify the individual, collect information of
financial income, expenses and advises of
appropriate coverage value.

Other Details
Other financial expenses and income information,
appreciation\depreciation consideration.

Presentation Title | Author | Date © 2017 Capgemini. All rights reserved. 3

Sample – Logic (One is free to use any other approach)
Basic Information Answers
What's your current age? 36
What's your Gender? Male
What is your marital status? Married
What is your annual income? INR 12,00,000
What are your monthly expense? INR 30,000
Age at which you wish to retire? 60
Amount of outstanding loans? INR 20,000
Short term\Llong term goals INR 5,00,000

Human Life Value INR 2,93,20,000

Human Life Value for Individual =Annual Income * (Retirement Age - Current Age) +
Cost of Goals + amount of pending loan
Increase based human life value by 70% for every additional dependent adult.
Increase based human life value by 50% for every additional child

Presentation Title | Author | Date © 2017 Capgemini. All rights reserved. 4

Future Prospects & Deliverables

Deliverables
• App Source: should contain all the necessary source files, if any.
• Solution.pptx: A description of what you have tried to build, what problem
you are solving, hardware specifications and why your solution should win?

Future Prospects
• Use Financial Need Analysis modules to propose Insurance products thus
generating a lead for sales
• Identify what all possible cross-selling and up-selling options does an insurer
has based on the current and future needs of an individual

Presentation Title | Author | Date © 2017 Capgemini. All rights reserved. 5

Evaluation Criteria
Marks (out
Evaluation Parameters of)

Business Value: Does the solution create value? Does it save

money, create opportunity, tackle business problem? 25
Innovation: How creative and innovative is the solution and
the user experience? 25

Implementation: How much is developed and automated?

How well is the application solutioned? Does it leverage
already available modules/services? 25

Presentation and approach 25

 About Capgemini
With more than 190,000 people, Capgemini is present in over 40 countries and
celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology
and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion.
Together with its clients, Capgemini creates and delivers business, technology and
digital solutions that fit their needs, enabling them to achieve innovation and
competitiveness. A deeply multicultural organization, Capgemini has developed its own
way of working, the Collaborative Business Experience™, and draws on Rightshore®, its
worldwide delivery model.

Learn more about us at

www.capgemini.com

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