Presented to

Mr. Samee Ullah

Presented By

Wahid Rasool LCM 3550

Agha Imran Ali LCM 3509

Jawad ul Hassan LCM 3511

Haseeb Azam LCM 3427

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ISO SUCCESS SECRET
Leading Companies adopt it.
LET'S ……..…. R E V E A L …….… IT !
International
Organization for
Standardization
 FR
International Organization for
Standardization

The International Organization for Standardization is

an international standard-setting body composed of
representatives from various national standards
organizations.

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International Organization for
Standardization
o Founded on 23 February 1947
o Promotes
o worldwide proprietary
o Industrial
o and commercial standards
o Geneva, Switzerland
o 165 countries

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Use of the standards aids in

Creation : Products And Services

Increase Productivity

Entering New Markets

Safeguard Consumers

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ISO : Organization
o ISO is a voluntary organization whose members are
recognized authorities on standards, each one
representing one country.
o Members meet annually at a General Assembly to
discuss the strategic objectives of ISO.
o The organization is coordinated by a central
secretariat based in Geneva.

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Types of

ISO
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ISO 9000 - Quality Management
o ISO quality standards guide companies and equip them
with the necessary tools to continuously improve quality
and ensure that customer demands are always met.

ISO / IEC 27000 - Information Security Management

Systems

o These standards help organizations manage the security of

assets such as intellectual property, financial and employee
data, and information held in trust for third parties.

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ISO 14000 – Environnemental Management
o This is a family of standards that provides the necessary
tools and guidelines for companies to manage their
environmental responsibilities.

ISO 31000: 2018 - Risk Management

o ISO 31000 cannot be used for certification purposes, but it provides a
framework for managing risks. It offers guidance to organizations for
internal and external audit programs, and enables organizations to
achieve objectives in an uncertain environment by facilitating the
identification of opportunities and threats.
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ISO 50001: 2018 - Energy Management
o It provides guidance for companies in implementing an
Energy Management System (EnMS) that aims at improving
efficiency in the use of energy.

ISO 26000: 2010 - Social Responsibility

o Though organisations cannot be certified to ISO 26000, the standard
provides guidance on how organisations can embrace social
responsibility. It clarifies what social responsibility entails for
organisations to lay a framework for effective action.

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ISO 37001: 2016 Anti-Bribery Management Systems
o This standard is applicable to all types of organisations with
respect to bribery and helps prevent, detect and respond
to bribery and comply with anti-bribery laws.

ISO 28000: 2007 – Specifications for Security Management Systems for the Supply
Chain

o It is applicable to all types of organisations and provides guidance on

all activities controlled by companies that affect supply chain
security. It is crucial in the management of supply chains in
manufacturing, service, storage, and transportation and so far there
are 356 certifications.
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ISO 45001 – Occupational Health and Safety
o It provides a framework for employee safety, reducing
workplace hazards and provide safer working
environments.

ISO 22000 – Food Management Systems

o This standard facilitates the development and implementation of a
food safety management system. It incorporates a wide array of
standards, including 22002 for food manufacturing and 22001 for
food and drink.

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Barriers :
In Implementation
of ISO

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 Important barriers to ISO FR
implementation are:

Top management commitment ISO 9001 requirements are unrealistic.

Employee resistance. Financial resources

Difficulty of performing internal audits. Lack of human resources.

Absence of consulting boards. Insufficient employee training.

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Relationship :
ISO and Quality
Management

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Total Quality Management
o A well-planned, companywide process, integrated
into the company's business plan, that achieves the
goal of never-ending continuous improvement of all
business processes in order to satisfy customer
requirements, both internal and external.

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The ISO 9000 series are based on
seven quality management principles,
which are:
 Customer focus
 Leadership
 Engagement of people
 Process approach
 Improvement
 Evidence-based decision making
 Relationship management
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Commonality Between TQM And ISO.
 Top management leadership, commitment and involvement.
 Prevention of errors and defects.
 Dependency and integration of processes.
 Customer focus, internal and external.
 Root-cause corrective action process.
 Training.
 Control of product and process design.
 Effective implementation.
 External customer service.
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House of Quality

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House of Quality
o The house of quality is a kind of conceptual map
that provides the means for inter-functional
planning and communications. People with
different problems and responsibilities can thrash
out design priorities while referring to patterns of
evidence on the house’s grid.

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House of Quality : Diagram

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To build the house of quality, basic
six steps are performed.

 Identify what customer wants

 Identify how the product will satisfy the customer.
 Identify relationships between how’s
 Develop importance ratings.
 Evaluate competing products or services.
 Determine the desirable technical attributes.

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Suggestions for Further Readings

How Companies Gain a Competitive

Edge With ISO Certification
 https://www.mastercontrol.com/gxp-lifeline/how-
companies-gain-a-competitive-edge-with-iso-certification/

or Scan QR Here
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We Hope You Will Consider ISO
Certification
When you will Start your Company
Best ov' Luck

&
Thank
You
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