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AED 4210 Organisation Theory and Management: Administrative Theory With Fayol by Dr. M. Luchembe
AED 4210 Organisation Theory and Management: Administrative Theory With Fayol by Dr. M. Luchembe
AED 4210 Organisation Theory and Management: Administrative Theory With Fayol by Dr. M. Luchembe
• This refers to one man one superior! In other words an employee should
receive orders from, and report to, only one superior. Just as the Biblical
injunction advises: “No one can serve two masters”.
• Fayol was against dual command where two supervisors give orders to the
same subordinate except in exceptional circumstances.
• He argued that dual command confused the subordinate, undermined order
and discipline and created havoc within the formal hierarchy of authority.
• Assessing any manager’s authority and responsibility in a system of dual
command is difficult. A manager who has been by-passed may not
cooperate in future.
5. Unity of Direction