WARM-UP

What work problems

does the picture show?

 4 teams
 5 minutes
 List out all the problems

• My boss is difficult.
• I feel stressed.
• My job and my family
need me at the same time.
• My computer has problems.
• My colleagues are difficult.
• I feel tired.
• I feel bored. 
 Unit 3

PROBLEMS
STARTING UP

A What sort of problems might these people have at work?

1. always being busy

2. difficult customers
A. AN OFFICE WORKER

3. changes to orders
B. A FACTORY WORKER
4. computer crashes

C. A SHOP/SALES ASSISTANT 5. rude people

6. missing documents
D. A CALL-CENTRE WORKER
7. delivery delays

8. machinery not working

STARTING UP
Listen to 4 people. Look back at Exercise A.
B • Where does each of them work (a-d)
• Which problems do they mention (1-8)?
NO. PROBLEMS
1 7. delivery delays
2. difficult customers
? C. A SHOP/SALES ASSISTANT

NO. PROBLEMS
2 4. computer crashes
6. missing documents
? A. AN OFFICE WORKER

NO. PROBLEMS
3 1. always being busy
?
5. rude people D. A CALL-CENTRE WORKER

NO. PROBLEMS
4 8. machinery not working
3. changes to?orders B. A FACTORY WORKER
STARTING UP

C
What problems do you have
AT WORK / IN YOUR STUDIES?
 OVERVIEW
LANGUAGE FOCUS
•Present Simple:
Negatives & Questions
•have; some & any

VOCABULARY
•Adjectives
•too/enough CASE
CASE STUDY
STUDY
••High-style
High-style
READING Business
Business Rentals
Rentals
•Workplace problems WORKING
WORKING ACROSS
ACROSS
READING THE CULTURE
THE CULTURE
•Workplace problems ••Eating
Eating out
out

SKILLS
LISTENING •Telephoning:
•Typical work problems solving problems
VOCABULARY

ADJECTIVES
1. FUNCTION: describe people or things.
Eg: The car is fast.
adj
VOCABULARY

ADJECTIVES

2. POSITION

2.1 BEFORE A NOUN

generous bosses
important meetings

ADJECTIVE NOUN

describe
VOCABULARY

ADJECTIVES

2.1 BEFORE A NOUN

2.1.1 A / A N / T H E + ( A D V ) + A D J + N
(mạo từ + (trạng từ) tính từ + danh từ)
→ an extremely impressive result

→ the popular applications

2.1.2 M Y / YO U R / H I S / H E R … . / N ’ S + A D J + N
(tính từ sở hữu / sở hữu cách + tính từ + danh từ)
→ its high profit

→ CEO’s important decisions

VOCABULARY

ADJECTIVES

2.1 BEFORE A NOUN

2.1.3 T H I S / T H AT / T H E S E / T H O S E + A D J + N
(tính từ chỉ định + tính từ + danh từ)
→ This beautiful office
→ Those small boxes

2.1.4 M A N Y / A LOT O F / A F E W … + A DJ + N
(từ chỉ số lượng + tính từ + danh từ)
→ many new buildings
→ few important decisions
VOCABULARY

ADJECTIVES

2.1 AFTER INDEFINITE PRONOUNS

something, somewhere, someone, somebody,
anything, anywhere, anyone, anybody,
everything, everywhere, everyone, everybody,
nothing, nowhere, no one, nobody…

(a) something cheaper

(a) somebody suitable

NOUN ADJECTIVE

describe
VOCABULARY

ADJECTIVES

2.1 AFTER LINKING VERBS or AN OBJECT

be, seem = appear
become = get = grow = turn
remain = stay, keep, prove, look, sound, taste, feel, smell

Eg: The office is new.

The boss looks tired.
Eg: I find the task interesting.
VOCABULARY

ADJECTIVES

3. ADJECTIVES ORDER
VOCABULARY

ADJECTIVES

3. ADJECTIVES ORDER
PRACTICE:
Put the adjectives in the correct order
1. new / wooden / red / smart / chair / a
2. modern / luxurious / Japanese / laptop / a
3. long / blue / some / beautiful / uniform
4. a / gold / tiny / round / Russian / coin
5. plastic / blue / little / a / bin
VOCABULARY

ADJECTIVES

3. ADJECTIVES ORDER
PRACTICE:
Key
1. a smart, new, red, wooden chair
2. a luxurious, modern, Japanese laptop
3. some beautiful, long , blue uniform
4. a tiny, round, Russian, gold coin
5. a little, blue, plastic bin
VOCABULARY

ADJECTIVES

4. COMMON SUFFIXES FOR ADJECTIVES

• -able / ible: breakable • -ful: useful
• -al: political • -ic: economic
• -an, ant: American, • -ical: logical
resistant • -ish: British
• -ary: customary • -ive: creative
• -ate: accurate • -less: hopeless
• -ed / ing: boring, bored • -like: childlike
• -en / ent: wooden, • -ous: dangerous
consistent • -y: dirty
VOCABULARY

ADJECTIVES

4. COMMON SUFFIXES FOR ADJECTIVES

PRACTICE:
Choose the correct answer
1. He received the award for his (creative / create) idea.
2. The service at the center is (quick / quickly).
3. He found this job (boring / boredom)
4. I am bored. I want to do something (interest / interesting)
VOCABULARY

ADJECTIVES

A Complete the sentences using the adjectives below

Broken clean confusing fast flexible noisy

1. Our employees enjoy having flexible hours.

fast promotion.
2. The new sales assistant got a ...........
clean
3. We want a ….........and well-furnished apartment.
broken so they want a new one.
4. Their old printer is ............,
confusing
5. The instructions are not clear. They are very............. .
noisy .
6. When the machinery in the factory starts, it is very...........
VOCABULARY

ADJECTIVES

B
Work in pair. Ask & answer questions about
adjectives & their opposites.

Turn to Turn to
page 130 page 137
STUDENT A

STUDENT B
VOCABULARY
VOCABULARY

TOO AND ENOUGH

1. FUNCTION:
 Too and enough indicate degree.
 They are used with adjectives or nouns.
VOCABULARY

TOO & ENOUGH

2. POSITION
2 . 1 TO O   + A D J / A D V ( F O R S B ) ( TO V )
Eg: He is too old to do the task.
2 . 2 TO O   M A N Y / M U C H + N
Eg: He has too many friends / too much time.
2 . 3 A D J / A D V + E N O U G H   ( TO V )
Eg: He is old enough to work.
Eg: You're not working fast enough.
2.4 ENOUGH + NOUN
Eg: I don’t have enough time.
VOCABULARY

TOO & ENOUGH

C Write sentences using too or enough and adjectives

from Exercise B relating to the underlined words.

1. The report doesn’t give much information.

(too) It’s too short.
(enough) It isn’t long enough.
2. I can’t carry these suitcases.
(too) They are too heavy.
3. I can’t meet you at six o’clock in the morning.
(too) It’s too early.
4. I don’t want this car. Its top speed is only 100 kilometers per hour.
(too) It’s too slow.
(enough) It isn’t fast enough.
VOCABULARY
Write sentences using too or enough and adjectives
C
TOO & ENOUGH from Exercise B relating to the underlined words.

5. Don’t take any visitors to those areas late night.

(too) It’s too dangerous.
(enough) It isn’t safe enough.
6. That camera doesn’t fit my pocket.
(too) It’s too big.
(enough) It isn’t small enough.
7. The hotel room is 1,000 dollars a night.
(too) It’s too expensive.
(enough) It isn’t cheap enough.
8. I can’t sleep because of the music from the party.
(too) It’s too noisy.
(enough) It is quiet enough.
VOCABULARY
Work in pairs. Tell each other about
TOO & ENOUGH
D some of the problems you have where you work
or study

My office is too small.

My office isn’t big enough.
 OVERVIEW
LANGUAGE FOCUS
•Present Simple:
Negatives & Questions
•have; some & any

VOCABULARY
•Adjectives
•too/enough CASE
CASE STUDY
STUDY
••High-style
High-style
READING Business
Business Rentals
Rentals
•Workplace problems WORKING
WORKING ACROSS
ACROSS
READING THE CULTURE
THE CULTURE
•Workplace problems ••Eating
Eating out
out

SKILLS
LISTENING •Telephoning:
•Typical work problems solving problems
LISTENING

TYPICAL WORK PROBLEMS

A Jeremy Keeley, a specialist in change leadership, talks about problems
he has at work. Listen to the first part of the interview and decide whether
these statements are true (T) or false (F). Correct the false ones.

N O . S E N T E N C E S T R U E /
FA L S E

1 ona large
Jeremy often works with his own/
numberalone
of people. F
2 His clients have quite complicated problems. T
3 Jeremy’s biggest problem is having enough time to do a good job.
T
4 He also faces urgent requests for help when he is already very busy. T
LISTENING

TYPICAL WORK PROBLEMS

Listen to the second part, in which Jeremy talks

B
about the biggest problems in companies,
and complete these notes.

• Biggest problem-amount of .....................

change 1
they have to
go through at speed.
• Second problem-difficult to plan their needs
and resources (staff, ....................
equipment 2
, .........................
property 3
,
money they need to satisfy their customer).
• Another problem customers expect them to
prices
reduce……………......... 4
at the same time as companies
have increasing....................
costs
5.
LISTENING
1.
TYPICAL WORK PROBLEMS
Listen to the third part
C of the interview and 2.
answer these questions.
3.
What sorts of problem
is Jeremy asked to
solve?
What was the problem
Jeremy had to solve?
Which different groups
did he bring together
to solve the problem?

1. Complicated problem where lots of people

need to be involved.
2. A computer system had to be introduced
that affected millions of customers and their
bills, and at the last moment a problem
arose that affected the whole system.
3. Technical team, project team, business team
and suppliers.
 OVERVIEW
LANGUAGE FOCUS
•Present Simple:
Negatives & Questions
•have; some & any

VOCABULARY
•Adjectives
•too/enough CASE
CASE STUDY
STUDY
••High-style
High-style
READING Business
Business Rentals
Rentals
•Workplace problems WORKING
WORKING ACROSS
ACROSS
READING THE CULTURE
THE CULTURE
•Workplace problems ••Eating
Eating out
out

SKILLS
LISTENING •Telephoning:
•Typical work problems solving problems
READING

PRE-READING
WORKPLACE PROBLEMS
A Which of these adjectives describe work in a call center?

badly paid boring interesting noisy

quiet relaxing stressful well-paid

READING

WHILE-READING: WORKPLACE PROBLEMS

Three call-center workers answer the question

B
‘What are the biggest problems for you at work?’. Read their replies.
READING

WHILE-READING: WORKPLACE PROBLEMS

C Look at the chart and tick( ) the problems the call-center workers
talk about in the replies. Who talks about each problem?
Write Bigit (B), Vijay(V) or Kevin(K).

PROBLEMS   NAME
Long working day  V
Breaks too short    
Long hours at workstation   B 
Boring work   K 
No promotion   K 
READING

WHILE-READING: WORKPLACE PROBLEMS

Look at the chart and tick( ) the problems the call-center workers
C
talk about in the replies. Who talks about each problem?
Write Bigit (B), Vijay(V) or Kevin(K).

PROBLEMS   NAME
Angry customers  V
Low pay    
No time between calls   K 
High staff turnover    
 K
A lot of noise   B 
READING

WHILE-READING: WORKPLACE PROBLEMS

D Which three physical problems are mentioned in Birgit’s reply?

hearing problems, backache & headaches

E Underline the adjectives from Exercise A in the replies.

noisy, well-paid, boring & stressful

READING

POST-READING: WORKPLACE PROBLEMS

Work in pair. Ask and answer questions about problems

F
in your place of study or workplace.

A: What are the biggest problems

for you at work/college?

B: One problem is.....

Another problem is.....
 OVERVIEW
LANGUAGE FOCUS
•Present Simple:
Negatives & Questions
•have; some & any

VOCABULARY
•Adjectives
•too/enough CASE
CASE STUDY
STUDY
••High-style
High-style
READING Business
Business Rentals
Rentals
•Workplace problems WORKING
WORKING ACROSS
ACROSS
READING THE CULTURE
THE CULTURE
•Workplace problems ••Eating
Eating out
out

SKILLS
LISTENING •Telephoning:
•Typical work problems solving problems
LANGUAGE FOCUS 1

PRESENT SIMPLE:
NEGATIVES & QUESTIONS

1. USAGE:
FACTS
•Do they have offices in Seoul?
HABITS
&
WORK ROUTINES
•They don’t go to work on time. Present
•Does he often have meetings?
Simple
P E RM A N E NT STATES
•She doesn’t know her boss well.
LANGUAGE FOCUS 1

PRESENT SIMPLE:
NEGATIVES & QUESTIONS

2. FORM:
(-) S+don’t/doesn’t + V_inf +…..
He doesn’t attend meetings.
(?) Do/Does + S + V_inf + …..
Does he attend meetings?
Yes, he does.
No, he doesn’t.
Note:
• do: I, You, We, They, plural nouns; does: He, She, It, singular nouns
• do not = don’t; does not = doesn’t
• V_ inf = infinitive (động từ nguyên thể bỏ “to”)
• We don’t use full verb in a short answer.
Do you like meeting customers? Yes, I do ( not Yes, I like)
LANGUAGE FOCUS 1

PRESENT SIMPLE: A Work in pair.

NEGATIVES & QUESTIONS
Match the questions(1-6) to the answers(a-f).
1. What do you think about the new boss?
2. What time does the meeting start?
3. Where does she live?
4. Why does he need the money?
5. Who do I report to?
6. When do I finish work?

1-d a. Peter. He’s your line manager

2-f b. He has to pay for the office party
3-e c. You can leave at five o’clock
4-b d. She’s very efficient.
e. In the city center
5-a
f. It starts at two o’clock.
6-c
LANGUAGE FOCUS 1

PRESENT SIMPLE:
B Put the word in the correct order to make questions
NEGATIVES & QUESTIONS

1. weekend / work / they / Do / at / the /?

2. Pierre / in / sales / Does / work /?

3. you / do / travel / abroad / How / often /?
4. you/ spell / How / business / do /?
5. finish / does / the / meeting / When /?

1 Do you work at the weekend?

2 Does Pierre work in sales?
3 How often do you travel abroad?
4 How doMarch June
you spell Business? September
5 Aprilthe meetingJuly
When does finish? October
May August November
June September December
LANGUAGE FOCUS 1

PRESENT SIMPLE:
NEGATIVES & QUESTIONS
C Ask and answer these questions.

1. What time / start work? What

time do you start work?
2. When / finish work?
When do you finish work?
3. Where / work?
Where do you work?
4. Who / report to?
Who do you report to?
5. How often / work at the weekend?
How often do you work at the weekend?

June Turn to September Turn to

STUDENT A

STUDENT B
page 132 page 144
July October
August November
September December
LANGUAGE FOCUS 1

PRESENT SIMPLE:
NEGATIVES & QUESTIONS
D Make negative sentences.
Use don’t (do not) or doesn’t (does not).

1. I like meetings.
(presentations) I like meeting, but I don’t like presentations.
2. We waste a lot of paper.
(electricity) We waste a lot of paper, but we don't waste (a lot of) electricity.
3. They agree about most things.
(money) They agree about most things, but they don't agree about money.
4. Susan sends a lot of e-mails.
(faxes) Susan sends a lot of e-mails, but she doesn't send (a lot of /any) faxes.
5. Our management team discusses business strategy.
(employee problems) Our management team discusses business strategy,
but they don't/ it March
doesn't discuss employee problems.
April
May
June
LANGUAGE FOCUS 1

PRESENT SIMPLE:
NEGATIVES & QUESTIONS

Tick () the sentences that are true for you.

D Change the other ones to make them true.
Then compare and discuss your sentences in pairs.

1. I agree with my manager about everything.

2. I don’t work in teams very often.
3. I always come to work/college on time.
4. I don’t like giving presentations.
5. I never take work home in the evening or at the weekend.
LANGUAGE FOCUS 2

HAVE
1. USE:

To talk about possession.

•I have a laptop and a bookshelf
in my office.
HAVE
To talk about plans
•I have a meeting on Monday,
but I’m free on Tuesday.

Note: In British English, we often use have got.

The office hasn’t got a lift.
We haven’t got any large boxes.
LANGUAGE FOCUS 2

HAVE; SOME & ANY

2. FORM:
Eg:
They have offices in Vietnam.
They don’t have offices in Vietnam.
Do they have offices in Vietnam? Yes, they do.

I / Yo u / W e / T h e y + have +……..
(+) He/She/It + has +……..

I / Yo u / W e / T h e y + don’t + have +……..

(-) He/She/It + doesn’t + have +……..
Do + I/ you/ we/ they + have +……..?
Does + he/she/it + have +……..?
(?) Ye s , I / y o u / w e / t h e y + d o . / h e / s h e / i t d o e s .
No, I/ you/ we/ they + don’t./ he/she/it doesn’t.
LANGUAGE FOCUS 2

HAVE; SOME & ANY

SOME & ANY

• “Some” and “any” are used with plural nouns when
quantity is not specified.
• In positive sentences, we use “some”.
Eg: There are some deliveries due in today.
• In negative sentence and questions, we normally use “any”.
Eg: There aren’t any deliveries due in today.
Are there any deliveries due in today?
LANGUAGE FOCUS 2

HAVE; SOME & ANY

A Make sentences about what Marco has and doesn’t have.

HAS HAS
ITEMS /DOESN’T ITEMS /DOESN’T
HAS HAS

A company car  A sat-nav 

An iPhone  An iPad 
An interesting job A high salary
 

March
A nice boss June Some
 great colleagues 
April July
May computerAugust
A desktop A laptop
at work  
June September
LANGUAGE FOCUS 2

HAVE; SOME & ANY

A Make sentences about what Marco has and doesn’t have.

1. Marco has a company car. He doesn’t have a sat-nav.

2. Marco doesn't have an iPhone. He has an iPad.
3. Marco has an interesting job. He doesn't have a high salary.
4. Marco doesn't have a nice boss. He has some great colleagues.
5. Marco doesn't have a desktop computer at work. He has a laptop.

March June
April July
May August
June September
LANGUAGE FOCUS 2

HAVE; SOME & ANY

B Complete these questions with does…have and do….have.

1. Do you have a new mobile phone?

2. What kind of car ............. does she .............?
have

3. Does
.............the company.............a
have restaurant?
4. .............all
Do the rooms.............air
have conditioning?
5. .............I..................time
Do have to finish this?

C
Work in pair. Look at the list in Exercise A. Tell each other
what you have and what you don’t have.
March June
April
1. Prepare five questions. Eg:Do you have an iPad?
July
2. Ask three people your survey questions.
3. GiveMay
the result to the August
class. Eg: Two people have iPads.
June September
 OVERVIEW
LANGUAGE FOCUS
•Present Simple:
Negatives & Questions
•have; some & any

VOCABULARY
•Adjectives
•too/enough CASE
CASE STUDY
STUDY
••High-style
High-style
READING Business
Business Rentals
Rentals
•Workplace problems WORKING
WORKING ACROSS
ACROSS
READING THE CULTURE
THE CULTURE
•Workplace problems ••Eating
Eating out
out

SKILLS
LISTENING •Telephoning:
•Typical work problems solving problems
SKILLS

TELEPHONING:
SOLVING PROBLEMS

A Listen to the conversation between Marcia and Harry.

Answer these questions.
1. Why is Marcia phoning Harry?
She needs the name of the new marking assistant.
2. How do you spell the name of the new marketing assistant?
J-E-F-F H-A-Y-D-O-N
 SKILLS

TELEPHONING:
SOLVING PROBLEMS

B Listen again. What does Marcia say to:

1. Introduce herself?
2. Ask Harry to spell the man’s name?
3. Ask Harry to give the information again?
4. End the conversation?

1. My name’s Marcia Jones, Hove Stores.

2. Could you spell his name for me, please?
3. Sorry, could you repeat that, please?
4. I’ll speak to you soon, Harry. Bye.
 SKILLS

TELEPHONING:
SOLVING PROBLEMS
Listen to four phone calls.
C
Match the calls (1-4) to these problems (a-d).
a. There is a problem with the invoice.
b. The date of the meeting is not suitable.
c. The quantity is not correct.
d. There are no instructions.

a-4 b-1 c-2 d-3

 SKILLS

TELEPHONING:
D Listen again and complete these sentences.
SOLVING PROBLEMS

• I can’t meet your..................., Vanessa Gordon, next Wednesday.

boss
• I’m sure we can....................another time.
arrange
• It’s about the .....................of mobile phones.
delivery
• Sorry about that. I’ll .....................with it immediately.
deal
• There are no ......................in the package.
instructions
• Sorry about that. I’ll ...............that . Could you ...............it, please?
catch repeat
• Also, I think the ..................are wrong.
figures
• I’ll...................the matter and send you another……......... .
look into invoice
 SKILLS

TELEPHONING:
SOLVING PROBLEMS
Look at the Useful language box below.
E
Listen again and tick() the expressions you hear.
GETTING THROUGH STATING THE PROBLEM GIVING DETAILS
• Can I speak to (Jane Porter), • I have a problem with… • The invoice is incorrect.
please? • There are some problems • It's the wrong part/model/item.
• Call me back later, please. with… • There's a piece missing.

ANSWERING APOLOGISING FINDING SOLUTIONS

• Hello, this is (Carl Fisher). • (Oh dear! I'm) sorry to We can give you a refund.
• Good morning. hear that. We can send you new ones.
(David Seymour) speaking • (I'm very) sorry about that. I can talk to the manager.

INTRODUCING YOURSELF GETTING DETAILS FINISHING THE CONVERSATION

• Hello, this is David Patterson, • Can you give me Thank you.
Hudson Motors. some more information? Thanks for your help. Bye.
• Hello, David Patterson here, • Which model is it?
Hudson Motors.
 SKILLS

TELEPHONING:
SOLVING PROBLEMS
Look at the Useful language box below.
E
Listen again and tick() the expressions you hear.

Call 1
• Can I speak to….,please?
• I’ve got a problem.
Call 2
• This is …
• Sorry about that.
• Thanks for your help. Bye.
Call 3
• Good morning,…speaking .
• Sorry to hear that.
• Which model is it?
Call 4
• Can I speak to….,please?
• Sorry about that.
 SKILLS

TELEPHONING:
SOLVING PROBLEMS

F Work in pairs. Use the roles cards to role-play a conversation.

Use some of the expressions from the Useful language box.

STUDENT B
Customer
STUDENT A
• Introduce yourself. Say you
Sales representative have some problems with
• Answer the phone. order.
• Ask for details. • Give details of first problem
• Apologize (ordered grapefruit juice, not
for first problem. orange juice).
• Apologise again • Give details of second problem
and offer solutions. (want 1,000 bottles, not 100
• Say goodbye. cans, as soon as possible).
• Thank the sales representative.
• Say goodbye.
 OVERVIEW
LANGUAGE FOCUS
•Present Simple:
Negatives & Questions
•have; some & any

VOCABULARY
•Adjectives
•too/enough
CASE
CASE STUDY
STUDY
READING ••High-style
High-style
•Workplace problems Business
READING Business Rentals
Rentals
•Workplace problems WORKING
WORKING ACROSS
ACROSS
THE CULTURE
THE CULTURE
••Eating
Eating out
out

SKILLS
LISTENING •Telephoning:
•Typical work problems solving problems
 CASE STUDY

High-style Business Rentals

High-Style Business
Rentals provides
apartments for
business people who
are working abroad.
Guests usually want
to stay in high-quality
apartments which are
well furnished and
equipped.
CASE STUDY

HIGH-STYLE BUSINESS RENTALS

CASE STUDY

HIGH-STYLE BUSINESS RENTALS

WRITING
You are Diana Nolan, Manager at High-Style Business Rentals.
Write an email to Jason Parker at Head Office.
 Explain the problems you have with High-Style guests.
 Say that you want a meeting with the Director of Marketing.
 Say that you want to discuss High-Style’s future
advertising policy.
 WORKING
ACROSS THE CULTURE

EATING OUT
A In groups, answer these questions.

1. What is your favorite dish?

2. What food don’t you like to eat?
3. Have you ever made a mistake when dining?
If so, what?
 WORKING
ACROSS THE CULTURE

EATING OUT

B
In pairs, do this quiz.
Then check your answer on page 144.
 WORKING
ACROSS THE CULTURE

EATING OUT

Listen to the introduction at a workshop on dining.

C In the first column of this chart, complete the 7 topics that
the speaker want to look at.

D Listen again and complete the second example

on the column.
 TOPICS EXAMPLES
Denmark: not good to arrive late
1 Arrival Italy: Ok to arrive for dinner up to 30 minutes late

2 Seating Germany: wait until you are shown where to sit

Norway, Malaysia, Singapore: rude to leave food on

3
How much your plate
to eat Egypt, China: leave a little food to show you are full

4
What you Arab cultures: can’t eat with your left hand
use to eat
Korea, Japan, Russia: Its rude to pour your own drink
5 Drinking

Body Germany: bad to rest your elbows on the table

6
language
China: common to leave soon after your meal
7 Leaving Colombia: polite to stay for a while
 HOME ASSIGNMENTS
• Supplementary Materials for A1: 
Unit Review 3
• Very Easy TOEIC 1:
Unit 12