NAME: VU HOANG TO UYEN

STUDENT ID: 10180271

EMPLOY
EE
RELATIO
NS
CARLSBERG VIETNAM
BEWERIES LIMITED COMPANY
OUR COMPANY
Carlsberg is a Denmark beweries company
which came into Vietnam since 1993 and
since then it has developed strongly. Now it
is one of the biggest beer companies in
Vietnam.
 TABLE OF CONTENTS

01
Literature Review
02
CARLSBERG Practices
03
Electronic HRM Software
Package
 Decision making is one of the basic
cognitive processes of human behaviors
DEFINITION by which a preferred option or a course
of actions is chosen from among a set
of alternatives based on certain criteria. 

Wang, Y. and Ruhe, G. (2007). The Cognitive Process of

Decision Making. International Journal of Cognitive Informatics
and Natural Intelligence, 1(2), pp.73-85.
 DECISION - MAKING
PROCESS
Make predictctions about Implement the decision
future costs

STEP STEP STEP STEP STEP

1 2 3 4 5

Obtain information Choose an alternative Evaluate performance

University of Minnesota Libraries Publishing.

Employee Relations
(2016). Human resource management.
Minneapolis, Minnesota.
 University of Minnesota Libraries Publishing.
(2016). Human resource management. Minneapolis,

EMPLOYEE RELATIONS Minnesota.

Study.com. (2017). What Is Employee Relations? -
Definition & Concept - Video & Lesson Transcript |
DEFINITION: The term 'employee relations' refers to a company's efforts to
manage relationships between employers and employees. An organization with a Study.com. [online] Available at:
good employee relations program provides fair and consistent treatment to all https://study.com/academy/lesson/what-is-employee-
employees so they will be committed to their jobs and loyal to the company. Such relations-definition-lesson-quiz.html [Accessed 11 Nov.
programs also aim to prevent and resolve problems arising from situations at work. 2019].

Employment Law Retention & Motivation

Compensation & Recruitment &

Performance Evaluation Training & Development
Benefit Selection

Avoid discrimination Employees feel

Able to provide the Constructive feedbacks Employees will tend to
motivated when they
in hiring and making and opportunities to set stay when they are
basic compensation goals will keep the staffs
achieve their objectives
provided suitable
selection among or get recognized for
package stay training
candidates their efforts
 BENEFITS OF
Miksen, C. (n.d.). The
Advantages of Including
Employees in Decision
CONSIDERING
Making. [online]
Smallbusiness.chron.com.
EMPLOYEE RELATIONS
Available at:
https://smallbusiness.chron.co IN DECISION-MAKING
m/advantages-including-
employees-decision-making-
18472.html [Accessed 11 Nov.
PROCESS
2019].
DIFFERENT APPRECIATIO
TRUST ANGLES N
By involving employees in the When we involve more minds, Including employees in the
company's decision making, the different ideas may be brought to decision-making process tells
company is bringing light and solutions may be them you value their opinions.
transparency to the workplace. proposed that were never before
thought of. 
 HOW EMPLOYEE RELATION
AFFECTS CARLSBERG
DECISION-MAKING PROCESS

Decision
• Law on •Helmets and labor
protection uniforms
occupational • Put safety as •Training about labour
safety their first priority safety
•Warning signs from
entrance

Employment Compensation
Law package

Interviewing Mrs.Ngoc – Director of HR department

 HOW EMPLOYEE RELATION
AFFECTS CARLSBERG
DECISION-MAKING PROCESS

Decision
• Promotion, career • KPI Rating System
opportunities and • Tracking Channel
constructive • Create a specific
• Rating and Review
feedback for and result-
further oriented
development performance
Retention & evaluation Performance
Motivation system Evaluation

Interviewing Mrs.Ngoc – Director of HR department

 ADVANTAGES OF EMPLOYEE
RELATIONS IN DECISION-
MAKING PROCESS OF
CARLSBERG
Percentage of employee turnover

40%
30%
20%
10%
0%
2015 2016 2017 2018

Carlsberg (2018). Carlsberg Annual Report. [online]

Available at:
https://www.carlsberggroup.com/media/29485/carlsber
g-breweries-as-2018-annual-report.pdf.
 ELECTRONIC HRM SOFTWARE
PACKAGE IN CARLSBERG

SAP is used in large or medium size enterprises to

integrate the processes across various functions. Each
function is handled by the respective module in SAP
(or any other ERP) software. For example, SAP has
modules called Sales & Distribution (SD), Advanced
Planning and Optimization (APO), Quality
Management (QM), Purchasing (MM-PUR)
Warehouse Management (WM), Production Planning
(PP), Finance (FI) and many other.

SAP. (2019). SAP Software & Solutions | Technology & Business

Applications. [online] Available at:
https://www.sap.com/sea/index.html [Accessed 11 Nov. 2019].
 REFERENCE LIST

◂ Miksen, C. (n.d.). The Advantages of Including Employees in Decision Making. [online] Smallbusiness.chron.com.
Available at: https://smallbusiness.chron.com/advantages-including-employees-decision-making-18472.html
[Accessed 11 Nov. 2019].
◂ SAP. (2019). SAP Software & Solutions | Technology & Business Applications. [online] Available at:
https://www.sap.com/sea/index.html [Accessed 11 Nov. 2019].
◂ Study.com. (2017). What Is Employee Relations? - Definition & Concept - Video & Lesson Transcript | Study.com.
[online] Available at: https://study.com/academy/lesson/what-is-employee-relations-definition-lesson-quiz.html
[Accessed 11 Nov. 2019].
◂ Wang, Y. and Ruhe, G. (2007). The Cognitive Process of Decision Making. International Journal of Cognitive
Informatics and Natural Intelligence, 1(2), pp.73-85.
◂ Interviewing Mrs.Ngoc – Director of HR department
◂ University of Minnesota Libraries Publishing. (2016). Human resource management. Minneapolis, Minnesota.
◂ Carlsberg (2018). Carlsberg Annual Report. [online] Available at:
https://www.carlsberggroup.com/media/29485/carlsberg-breweries-as-2018-annual-report.pdf.
 THANKS
Does anyone have any
questions?
 PRESENTATION NOTE
1. Definition decision-making process
2. 5 steps of decision making
3. Definition of employee relations and how it affected the decision-making process
 Employment law => C&B and R&S
 Retention and Motivation => performance evaluation and T&D
4. Decision making in Carlsberg: affected by Employment law and Retention
5. Carlsberg’s benefits from employee relations
6. Electronic HRM software package in Carlsberg