Pack the goods bought by

customers properly
• The service to a customer
does not end when the
customer pays for his goods
• Loading goods inside the
paper bag should be done
properly.
• Breakable items must be
packed in such a way that they
will not be damaged or broken.
•Wet items need to be grouped
together and placed in a
separate bag from dry items
•Items that are toxic such as
detergents, insect spray, muriatic
acid and other poisonous
household cleaning agents must
be separated from food items.
• Recyclable plastic bags should
be line with a carton at the
bottom to make the sturdier.
• The government realizes that
consumers need protection from
manufacturers who produce
poor quality goods and from
service providers who provide
inefficient service.
Observed the rights of
consumers
 Consumer-
Right of Description Related
Consumers
Laws
1. Right to Consumers have the right
to be safe against goods
that are harmful to one’ s
Art. 2187, RA 386, Civil
Code of the Philippines –
Manufacturers are
safety health and life. All
products are required to
accountable for the death,
sickness, injury or harm
be checked for safety, upon anyone resulting
reliability and quality. from the use of its
products.

2. Right to Consumers have the right

to be protected from
RA 306- The
manufacturer is
information misleading information
and fraud Art. 546, RA
accountable for all the
information it gives out
3940- Fake regarding a particular
advertisements are not product.
allowed.
3. Right to Consumers have the
right to choose among a
choose variety of products. In
case of a monopoly, the
government needs to
monitor such
manufacturer to
safeguard the welfare of
the public.

4. Right to be Consumers have the rights Art. 159, RA 7392-

heard to complain to the proper
authorities regarding any
complains from consumers
should be entertained
dissatisfaction from the
use of a product or service

5. Right to Consumers have the right

to claim for compensation
compensation for any harm than as a
result of the use of a
for damages particular product.
Art. 1547, RA 386 – the
seller should provide a
guarantee attesting to the
safety of the product and
must be responsible for
whatever harm may be
inflicted on the consumer.