Communication Skills

and Cultural Awareness

Introduction into the course
 Content
o Structure of the course
o Basic rules
o Exams and students’ assignments
o Grading system
o Teaching materials
 Structure of the course
• No. of hours per semester 60 (15 L + 45 S) = 4 ECTS credits
• Elective course
• Course objectives: to introduce students to the basic
theoretical and practical knowledge related to intercultural
communication competence, understanding of different cultures
and interacting across cultures by being involved in general and
business communication.
 Learning outcomes
1. To define basic concepts related to communication skills and cultural
awareness.
2. To develop knowledge, skills and competences of communicating across
cultures.
3. To develop intercultural sensitivity and cultural intelligence.
4. To understand cross-cultural differences in communication.
5. To apply the knowledge acquired and demonstrate it through preparation and
delivery of the presentation on a given topic
 Basic rules
• Regular class attendance
• Active participation in class
• Student’s portfolio
• 2 mid-term exams: 1st in the 8th week of classes (theory); 2nd
at the end of semester (presentation)
• Continuous assessment
 Grading system
Class attendance Student’s 1st mid-term 2nd mid-term
and participation portfolio exam exam

10% 30% 30% 30%

 Textbooks and teaching sources
• Selected readings available on Moodle
• Power-point presentations, e-materials
 Course instructor

Dr.sc. Silvana Tokić, college professor

skosanov@oss.unist.hr
Office hours: Wed: 17.15-18.00