Université Hassan 2 Casablanca

Faculté des sciences juridiques, économiques et sociales Mohammedia

Département des sciences économiques et gestion
Master Ingénierie Comptable, Fiscale et Financière

Management skills in
business
M A N A G E M E N T I S A N A RT, B U T W E L A C K A RT I S T S

Presented by: Supervised by:

-AGGOUNE Siham -Mr EL GHOUATI Aziz
-BOUAYADI Israe
-NAHID Zahra
-LAGHLAM Chaimaa
 Plan

-Introduction
-Part 1: Definition

-Part 2 :Levels of management and types of skills

-Part 3: 10 Key skills every manager needs

-Part 4: How to improve your management skills ?

-Conclusion

06/06/2021
 Introduction
The importance of competencies during the business's life cycle

A concrete example of this

In brief
 
So how can management skills be defined?

06/06/2021
 Part1: Definition
• In order to be successful in planning, organizing, leading, and controlling, managers must use a wide
variety of skills. A skill is the ability to do something effectively.

• Good management skills are essential for any organization to succeed and achieve its goals and
objectives, also to run smoothly and optimize the potential for profit and growth.

• Employers are more likely to hire employees with business management skills because they have a broad
knowledge of the various business disciplines, such as accounting, marketing, finance, administration,
human resource management…

• Finally, we can say that Business management skills, can be nearly anything that enables you to manage
others effectively, such as communication, problem-solving and decision-making, that will help you
become more successful in your career

06/06/2021
Part 2 :Levels of management and types of skills

Levels of Management

3 Controls the management of goals

Example 1 and policies and the ultimate
1 Top-Level Management source of authority of the
Example 3 Directors
organization.
Account Presidente
manager , and the vice
office president The mangers are in charge of the
manager CFO employment and training of the
Middle-Level lower levels. They are also the
CEO , 2
1 Management communicators between the top
level and the lower level.
Example 2
2 The departmental Lower level
3 Usually involved in the
managers , plant Management day-to-day operation of
manager. the firm.
 Types of Skills

Robert-Katz identifies three types of skills that are essentiel

for successful management process .

Conceptual Skills
• The ability to comprehend abstract or general ideas and
apply them to specific situations.

• The mental ability to view organization as a whole, to see

how the parts relate to and depend on one another.

• Essential to effective decisions making .

• Become more important as managers move into top

management positions.
 Human skills

• The ability to work with , understand and

motivate people, as individuals or in groups.

• This skill is crucial as managers deal directly with

people.

• Managers with good human skills are able to get

the best out of their staff.
 Technical skills

• The ability to use the procedures , techniques ,

expertise and knowledge of a specialized field .

• Technical skill is often required to operate tools ,

software and coding.
 As a small- business owner , you can benefit
learning management skills can influence
managers , middle managers and your entier
workforce to work to ward improvement in
The influence of the way you run your company .
management skills in
business As you demonstrate top-notch skills , you
gain influence based on your wisdom ,
judgment and knowledge.

This influence can have a major impact on

morale and productivity of your business.
 Part 3: 10 Key skills every manager needs

1 People management skills

2 Business finance for non-financial managers

3 Influencing skills

4 Communication skills

5 Negotiation skills
6 Project management skills

Understanding how all parts of the company work

7
together

8 Business strategy and planning

9 Leadership skills

10 Fundamental management skills

Part 4: How to improve your management skills ?
 Communication Skills
BE
BE
ENTHUSIAS
ENTHUSIAS
TIC
TIC

BE
BE A
A
MASTERF
MASTERF
UL
LISTENE
LISTENE
R
FOCUS
FOCUS
ON YOUR
AUDIENC
AUDIENC
E
E

PRACTIC
PRACTIC
E MORE

TELL
STORIES
STORIES
 Leadership Skills
Some habits to be a leader
• Expect others to succeed…
• Use the feedback to be informed…
• Focus on results…
• Never ignore a concern of your people…
 Negociation Skills

You are negotiating all the time

It’s not a competition
Always Counter
Work on your framing
Focus on the big picture
 Influencing skills
6 techniques to be a good influencer
-Ask for what you want

-Customize the message to appeal to the person you need to influence

-Use the open/closed questions

-Acknowledge opposing perspectives

-Use the logic and evidence

-Provide options that people can agree to without compromising their

position or dignity
 Decising making skills

What you don’t want

Concerns?/worries?
Lack of education
Who?
No fait? Whats next?
Conclusion
06/06/2021