PowerPoint

to accompany

Chapter 17
& 18

Safety and
security risks
Crowd Control
 Outcomes
On completion of this chapter you will be
assessed on the following elements:
 Identify hazards
 Assess the safety risk associated with a hazard
This chapter will concentrate on general
security issues, hazards identification, and
effective communication of incidents.

© 2011 Lynn van der Wagen

Safety and security

© 2011 Lynn van der Wagen

 Safety and security
 Crowd management encompasses the steps
taken to organise and manage crowds,
 while crowd control is the term used for dealing
with crowds that are out of control.
 Security staff and security organisations play a
major role in crowd control.

© 2011 Lynn Van der Wagen

 Safety and security
 Safety of the event audience, staff and
subcontractors should be of paramount concern
for every event manager, since all events carry
safety risks which may result in anything from
accidents to the evacuation of a venue.

© 2011 Lynn Van der Wagen

 Safety and security
 Issue for consideration for most events is that of
queuing
 Orderly management of spectators leaving the
venue is just as important, with clear directions
and signage necessary to guide them to public
transport
 Sometimes revellers enjoy themselves so much
at the event that they have to be marched out by
security staff.

© 2011 Lynn Van der Wagen

 Security
 Security is generally required for : premises, equipment,
cash and other valuables,
 The predominant role of most event security staff is to
ensure that the correct people have access to
specific areas and to act responsibly in case of
accident or emergency

© 2011 Lynn Van der Wagen

 Accreditation
 Accreditation badges (generally a tag hanging around
the neck, showing the areas to which staff, media and
spectators have access) allow security staff to monitor
access.

© 2011 Lynn Van der Wagen

 Security
 There are several considerations in the organisation of
security for an event:
Firstly, it is necessary to calculate the number of trained
staff required for the security role.
If the venue covers a large area, vehicles and equipment
may also be required. (Four-wheeled buggies are usually
used to deploy staff to outlying areas.)

© 2011 Lynn Van der Wagen

 Security
 In all cases, security staff should be appropriately
licensed and the security company should carry the
appropriate insurance.
 Security is generally provided by security companies

© 2011 Lynn Van der Wagen

 Bieber millions stolen
May 14 2013 at 07:42am
 Johannesburg - Just hours after the last
Justin Bieber fans made their way home
from his concert at FNB Stadium on
Sunday night, thieves entered a strong
room full of money head first.
 They had worked while as many as 900
security guards patrolled the stadium and
thousands of workers prepared for the two
concerts.http://www.iol.co.za/news/crime-courts/bieber-millions-stolen-1.1515247#.VUtwc7ccTIU

© 2011 Lynn Van der Wagen

 Police
 The Police Service often provides some of the required
security services, generally at no cost to community
events
 The number depends on any history of incidents and the
availability of alcohol.

© 2011 Lynn Van der Wagen

 Security companies
 Laws exist in relation to security companies and security
personnel.
 The industry is well regulated and an event company
must ensure that the appropriate licences are secured.
 All security officers are required to undergo a criminal
record check.

© 2011 Lynn Van der Wagen

 Security companies
 The roles of security officers include:
 acting as a bodyguard, bouncer or crowd controller
 patrolling or protecting premises
 installing and maintaining security equipment
 providing advice on security equipment and procedures
 training staff in security procedures

© 2011 Lynn Van der Wagen

 Security companies
 Security companies must hold appropriate general
liability insurance cover.
 General liability insurance cover is, in fact, a requirement
of almost all contracts between event organisers and
subcontractors.
 Subcontractors, including security companies, also need
to cover their staff for work-related health and safety
incidents.

© 2011 Lynn Van der Wagen

 Workplace safety
 People in control of a workplace must ensure it is safe,
and anyone can safely enter or leave it.

© 2011 Lynn Van der Wagen

© 2011 Lynn Van der Wagen
 Risk management
 Risk management is a process for preventing and
dealing with risk issues, in this case safety issues

© 2011 Lynn Van der Wagen

 Risk management
 Risk management involves a five-step process:NB: (must
be in chronological order)
1. Establish the context
2. Identify the risk
3. Analyse the risk
4. Evaluate the risk
5. Treat the risk

© 2011 Lynn Van der Wagen

Identify Hazards and risks

Hazards representing potential risk include:

 Fire  Hold-ups
 Plant and equipment  Threats to visitors/
spectator safety
 Electrical equipment
 Threat to staff safety.
 Spills
 Stacking of unbalanced
heavy items
 Moving vehicles

© 2011 Lynn Van der Wagen

 Risk Register
Figure 17.2:
Risk treatment plan –
armed hold-up

© 2011 Lynn Van der Wagen

 Risk management
Assessing risk
1. What is the likelihood of this
happening?
2. Who will be exposed to the risk?
3. What impact has this risk had in
similar circumstances?
4. How will people react to this
risk/hazard?

© 2011 Lynn Van der Wagen

 Risk management
 Class A hazard This has the potential to cause death,
serious injury, permanent disability or illness
 Class B hazard This has the potential to cause illness or
time off work
 Class C hazard The resulting injury or illness will require
first aid.
 The potential consequences of fire, bomb threats, hold-
ups and electrical failure can be evaluated in the same
way

© 2011 Lynn Van der Wagen

 Communication
 Any communication relating to an incident or emergency
needs to be very clear.
 It must also follow a short and specific chain of
command.
 Emergency reporting tends to go through very few levels,
and all staff must be trained in emergency reporting

© 2011 Lynn Van der Wagen

 Communication
 Most event teams use radios as they are the most
effective tool for maintaining communication.
 Different channels are used for different purposes, and it
is essential that the correct radio procedures be followed.

© 2011 Lynn Van der Wagen

 Communication
 Meetings between event staff, including security staff and
emergency services, are necessary to plan and monitor
security and safety, as difficulties can occur if the
communications technology of the various services
is not compatible.
 It is crucial that this issue be anticipated and that
contingency plans be put in place to deal effectively with
any communication problems.

© 2011 Lynn Van der Wagen