BOOKING A TICKET AND RENT A CAR

FLY- DRIVE HOLIDAY

 Here are some English terms related to travel
 Price booking to book
 Fare reservation to cancel a booking
 Ticket office journey to travel

 Map holiday to leave

 Single business trip to depart

 Return delay

 Ticket cancellation

 Travel Agent delayed

 Brochure canceled
BOOKING A TICKET
 Starting the conversation

 I'd like to.....

 book a flight (from London to Paris on Tuesday 10
November)
 Responding to questions
 How many people is the booking for?
... It's for two people.
 How would you like to pay?
... Can I pay by credit card?
 Can you spell your surname?
... Yes, it's B - R - O - W - N.
 Can you give me your credit card number and expiry
date?
...Yes, it's .......
Booking a ticket
 Reservations clerk: Garuda Airways, good morning. May I help you?
 Mary Jones: Yes, do you have any flights to Singapore next Tuesday
afternoon?
 Reservations clerk: One moment, please... Yes. There´s a flight at
16:45 and one at 18:00.
 Mary Jones: That´s fine. Can you tell me how much a return flight
costs? I´ll be staying three weeks.
 Reservations clerk: Economy, business class or first class ticket?
 Mary Jones: Economy, please.
 Reservations clerk: That would be €346.
 Mary Jones: OK. Can I make a reservation?
 Reservations clerk: Certainly. Which flight would you like?
 Mary Jones: It’s at 16:45, please.
 Reservations clerk: Can I have your name, please?
 Mary Jones: My name is Mary Jones, that´s M-A-R-Y J-O-N-E-S.
 Reservations clerk: How would you like to pay, Ms. Jones?
 Mary Jones: Can I pay at the check-in desk when I pick up my
ticket?
 Reservations clerk: Yes, but you will have to confirm this reservation
at least two hours before departure time.
 Mary Jones: I see.
 Reservations clerk: Now you have been booked, Ms. Jones. The
flight leaves at 16:45, and your arrival in Sydney will be at 9:25 a.m.,
local time. The flight number is NWA 476.
 Mary Jones: Thank you.
RENT A CAR
 Customer: I’d like to rent a car for one day.
 Employee: May I see your driver’s license ?
 Customer: Yes, you may. How much is it per day?
 Employee: It is $50 a day with a full tank of gas.
 Customer: Do I have to pay the full amount now?
 Employee: Yes, you will have to pay the full amount now.
 Customer: All right. What time do I have to return the car tomorrow?
 Employee: If you start renting it today at 9am, you should return it
tomorrow by 10 am.
 Customer: All right.
 Employee: Here’s the key. I will now show you to your car.
 Customer: Thank you!
ASSIGNMENT :Make the conversation in pair
between customer and employee to rent a car
or booking a ticket ( plane or train) with using
the words relate to travel agent. Using phone
as a media to do conversation.