The document describes a survey of 215 foreign companies operating in Serbia about their experiences with and views on Serbian university graduates. 21 companies responded. The survey found that companies place more importance on availability of skilled labor than low costs. Companies rated Serbian graduates' skills highly but identified a lack of practical experience as a weakness of the university system. Recommendations focused on giving students more practical experience before graduating.
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Presentation of scientific paper about quality of higher education in Serbia.
The document describes a survey of 215 foreign companies operating in Serbia about their experiences with and views on Serbian university graduates. 21 companies responded. The survey found that companies place more importance on availability of skilled labor than low costs. Companies rated Serbian graduates' skills highly but identified a lack of practical experience as a weakness of the university system. Recommendations focused on giving students more practical experience before graduating.
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The document describes a survey of 215 foreign companies operating in Serbia about their experiences with and views on Serbian university graduates. 21 companies responded. The survey found that companies place more importance on availability of skilled labor than low costs. Companies rated Serbian graduates' skills highly but identified a lack of practical experience as a weakness of the university system. Recommendations focused on giving students more practical experience before graduating.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online from Scribd
Faculty of Technical Sciences, University of Novi Sad, Serbia
Livia Di Stefano Adjoint researcher at Department of Political Science, University of Bologna, Italy Similar objectives Focuses on two main objectives: improvement of higher education in Serbia attraction of foreign direct investments only with the help of foreign investments Serbia will be able to achieve the goals set by the strategy itself Focus on the foreign companies that operate in Serbia Our survey consists of 11 questions closed and open questions We have focused on: reasons why foreign companies establish business in Serbia how satisfied they are with workers who graduates from Serbian universities and what they think about how we can improve university education in Serbia The questionnaire was in English and Italian languages The questionnaire was sent together with a cover letter to 215 e-mail addresses of foreign companies operating in Serbia 113 were Italian In total, we received 21 answers of which 6 came from Italian companies The list of foreign investors in Serbia was retrieved from the websites of: The American Chamber of Commerce in Serbia, The Foreign Investors Council in Serbia, The Italian Institute for Foreign Trade (ICE) and The Serbian Chamber of Commerce. To validate list, we’ve checked information on the ownership for each company through the web site of the Serbian Business Registers Agency The answers ranged from 27 years, the company that operates the longest,to 4 years, the company that operates the shortest. The average time for all companies from our research is about 9.5 years, of which 71% started a business in the last 9 years Assign values from 1-min to 5-max according to the importance of each factor in determining the choice Low labor costs average mark is 2.83 Availability of skilled labor average mark is 3.17 Market opportunities in the country average mark is 4.57 Infrastructure and logistics average mark is 2.17 Low taxes average mark is 2.71 Free trade agreement with the Russian Federation and/or other advantageous trade agreements average mark is 1.5 Policies to attract FDI, government incentives and other facilities average mark is 2.5 The answers ranged from 3 employees (the company that had the least employees) to about 700 employees (the company that had the most employees), and the average number was about 180 employees The answers ranged from 3 employees (the company that had the least employees with university degree) to 480 employees (the company that had the most employees with university degree), and on average companies have 103 employees with university degree The answers ranged from 3 employees (the company that had the least employees who graduated from Serbian universities) to 470 employees (the company that had the most employees who graduated from Serbian universities), and the average number was 99 employees who graduated from Serbian universities All companies rated the competence of Serbian graduates as medium or high, average mark is 3.57 This question was open-ended so that the people who completed the questionnaire freestyle could fill in the field below the questions. We analyzed and systematized answers and here are the most common: in the first place is language skills including some foreign languages, after that coming understanding of the local culture, attitude at fast learning, etc This question was open-ended so that the people who completed the questionnaire freestyle could fill in the field below the questions. We analyzed and systematized answers and here are the most common: almost everybody wrote no practical experience for fresh graduates. After that, the next disadvantages were lack of communication and relational skills, weakness in business writing, no experience of team working, etc As some companies indicated more than one profile, we analyzed and systematized the answers given, coming to the following results: the most frequent response was engineers and economists, with about 70% of companies putting engineers as the most needed profile and 30% of companies indicating economists. Only in the 15% of cases companies also mentioned other profiles requiring a university degree As the question was open-ended, we analyzed and systematized answers: according with the result of previous question who pointed out the lack of practical experience for fresh graduates, all the recommendations we received were related only in the way that students get as much practical and informal knowledge as possible prior to graduation more importance to the availability of skilled labor than to the availability of cheap labor norelevant differences are to be observed between sectors of activity and/or size of company. foreign companies rate the skills of Serbian graduates very good, with knowledge of languages (Serbian, English and Italian) featuring among the strong points as we also analyzed answers according to the names of the people who filled in the questionnaire, we found foreign nationals to be more satisfied with Serbian graduates then Serbs Italian investors seems to be more satisfied with Serbian graduates than other foreign investors The frequent complain about lack of practical and informal knowledge among Serbian graduates almost clearly highlight a weakness of the Serbian university system at the same time identifying a well defined target for possible improvements