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LEADER IN
AGILE TRANSFORMATION,
DIGITAL EVOLUTION, AND AUTOMATION
DELIVERY MODEL, NOVEMBER 2017
 AGENDA

 SERVICE OVERVIEW 2

 TEAM
 DISTRIBUTED AGILE DELIVERY
 APPLICATIONS MANAGEMENT

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 OUR CORE
PURPOSE

We EXIST to CREATE an “PASSING IT ON”

ENVIRONMENT and a CULTURE that
BREEDS SUCCESS by: "Leaders don't create
followers, they
create more leaders“
Caring for Our Customers Enabling Our People to be Tom Peters
as Individuals The Best that they can be3

OUR CORE VALUES

Open Adaptable Thoughtful

We are confident in our abilities, our We embrace change and value We care deeply about the success of our
approach and our people so we have differences enabling us to be people, our customers and their organisations,
nothing to hide from our customers successful in complex environments and the countries in which we operate
WE MAKE OUR CLIENTS MORE MORE &MORE

ENGAGING RESPONSIVE EFFICIENT

AGILE BUSINESSAUTOMATION

INSIGHTS TEST APPLICATION

APPLICATIONS
DIGITAL CREATIVE DIGITAL
MOBILE &IoT ENTERPRISE
DISTRIBUTED SOFTWARE AUTOMATION
TESTING S SERVICE
STRATEGY THROUGH EXECUTION ARCHITECTURE DISTRIBUTED
AGILEDEV ENGINEERING SERVICES
& CD&DEVOPS CLOUD MANAGEMEN
MANAGEMEN DESK
&UX DATA SOLUTIONS AGILE T
ENGINEERING T
 TEAM: THE ENDAVA ADAPTIVE MODEL
The Endava Adaptive Model (TEAM) is the distillation of
decades of IT services experience, industry best practice and
thought leadership.
It gives both Endava and our customers a unified approach
to successfully building, delivering and supporting complex
applications and managed IT services.
5Culture
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Process
Methodical adoption of industry leading processes with strong
consideration for the environment in which we operate.
People
Positioning of highly skilled personnel on projects, mentoring
and training where appropriate.
Consideration for differences in Organisation behaviour and
expectation.
Communications
Establish relationships early. Communicating across all levels.
Tools
Tools that support the team and process in productivity and
collaboration of the team.
Teams
Mobilisation of high performance teams capable of working
within industry best practice, technologies and environment.
 TEAM: POWERED BY ENDAVA DISCIPLINES
Each discipline focuses on People Development and Best Practices
Created Endava University to focus our Talent Management

Implemented with the full support of the delivery organization

Group Heads of Discipline: consolidated group vision
DU Heads of Discipline: local implementation & lessons learnt evolving
Discipline Leads, Practice Leads, Line Managers 6
Projects Management

Practices
Analysis & Architecture

Development

Testing

Application Management

Managed Services
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 DISTRIBUTED AGILE DELIVERY

WE BRIDGE BUSINESS DOMAIN KNOWLEDGE AND TECHNICAL ENGINEERING

COLLABORATION
GLOBALLY TO ENSURE THE DELIVERY OF A RELIABLE AND PREDICTABLE PRODUCTS
AND SERVICES TO YOUR CLIENTS.
HIGH - PERFORMANCE
 Aligning business and product delivery goals
Teams
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 Ensuring collaboration between all the layers of your organisation
SEAMLESS  Improving ability to manage changing priorities and enhancing
Integration
product quality and maintainability
TECHNICAL  Reducing risk by better dealing with uncertainty and complexity
Excellence
 Cross functional teams constantly adapting to achieve a common end goal

WE HELP YOU DELIVER COST-EFFECTIVE, MORE

VALUABLE PRODUCTS, FASTER

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 AGILITY BEYOND DEVELOPMENT TEAMS

LOOK AT THE FULL IDEA TO PRODUCTION CYCLE

Governance / control
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Business Technology Operations
requirements change stability

With the right values and mind-set, people in Endava are able to offer our customer an improved delivery,
irrespective of the maturity of the agile implementation within client’s organization.

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 NEARSHORE DELIVERY MODEL

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 HOW WE INTERACT WITH OUR CLIENTS
• Endava’s business language is English and our people have excellent language
skills – most speak numerous languages.

• Project team members are eager to communicate directly with clients – both
business and technical stakeholders.

• The teams communicate frequently with clients (e.g. through daily stand-ups,
catch-ups and ad-hoc communication).

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Endava Teams, Romania

• We encourage Endava or client core team members to travel to either a client

site or CEE at the beginning of the project and also throughout the delivery at
appropriate intervals.

• Our people are encouraged to come up with suggestions to improve quality and
efficiency, provide timely feedback, identify risks early and raise issues if
necessary.

• Team members show a high level of commitment, drive and agility when faced
with challenging tasks.
Endava Testing, Romania

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Mobilization
• Establish the overall business
context and success factors for the
knowledge transfer and transition
plan
• Define key knowledge transfer and
transition phases . Including high
level deliverables to be produced
during each phase
• Understand high level architecture,
technology stack and low level
design
• Key stakeholders relationships and
communication methods
established in order to enable agile
delivery from nearshore
• Knowledge transfer from current
team to Endava
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KEY STAGES
Transition
• Mobilise full project team,
including both Endava and
Client assignments
• Envisioning workshop in CEE.
111 backlog.
Refine Release
Sizing, release planning.
• Gradual ownership
• Release 1. Client owner; Endava
assists
• Release 2. Client assists and
provides System Analyst; Endava
owner
• Setup tools and grant access
to the environments
BAU delivery
• Successive releases into
production
• Embrace TEAM Agile as
delivery process
• Frequent updates to System
Analyst and Business
Stakeholders by
demonstration on built
product, reviews of the
product backlog and
validation criteria
• Constant communication -
clarify “What is to be built”
ENGAGEMENT ROAD MAP
Shaping Evaluate options for increasing delivery
Envisioning Workshop
Workshop (onsite) capacity by adding a new Scrum team

Stages Mobilization Transition BAU Delivery

Activities Shaping Knowledge Transfer Release 1 Release 2 BAU Delivery Scale Capacity

Timeline 3 - 6 weeks 12 weeks BAU delivery… BAU delivery…

ONSITE NEARSHORE
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Launch Incremental New team
Core Team releases joins
Agile PM Endava Team More teams can be launched
Scrum Master Agile PM as needed, 4-6wks/2-3 sprints
Team Senior Developer(s) Stabilize velocity apart
Scrum Master
Evolution Senior Tester 2 Senior Developers Forward Planning
Proxy Product Owner 1 Developer
Delivery Manager (part) 1 Senior Tester
1 Testers
Proxy Product Owner

Logistics define security req Sprint 0 for Team 1 Sprint 0 for new team
setup connectivity setup environments
licensing considerations setup tools
tackle most impediments
 RAMPING UP HIGHLY PRODUCTIVE TEAMS

• Organic growth, seeding and pairing Team 1

techniques to ramp-up and build highly Team 1
+
+
productive teams
Team 3
• Self sufficient scrum = combination of skills, 13
soft skills and domain knowledge KT team continue
Team 2 Team 2 seeding
• Use seeding & pairing to accelerate domain
knowledge transfer, new members ramp-up
and improve code quality
+ + Team 4

• In particular cases, accelerate additional

scrum ramp-up by using inter-scrum pairing

• Teams and Key Stakeholders will meet face to

Account and Service Leads
face around team formation dates Core Tech Leadership

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 WHAT OUR CLIENTS SAY ABOUT US

87% OUR CLIENTS ARE HAPPY WITH OUR SERVICES

81% 76% 14
78%
OUR CLIENTS OUR CLIENTS SAY WE ARE MORE OUR CLIENTS SAY WE ARE
SAY WE PROVIDE INNOVATIVE AND THEY ARE MORE PRODUCTIVE THAN
BETTER QUALITY HAPPY WE WHEN WE PROVIDE OTHER OFFSHORE
NEW IDEAS AND SOLUTIONS SUPPLIERS
*Results from Endava Customer Satisfaction Programme rolling 6 months, Apr-2017

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 APPLICATIONS MANAGEMENT

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THE ENGAGEMENTS YOU NEED TO BECOME MORE AGILE, AND STAY

AHEAD OF THE MARKET BY ACCELERATING SOFTWARE CHANGES,
WHILE MITIGATING RISKS, INCREASING RELIABILITY AND QUALITY.
AGILE TRANSFORMATION DIGITAL TRANSFORMATION

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 APPLICATIONS MANAGEMENT

FROM LEGACY TO A SMARTER APPLICATION ESTATE

A COMPLEX APPLICATION ESTATE MADE UP OF INFLEXIBLE

LEGACY SYSTEMS THAT ARE BOTH DIFFICULT AND EXPENSIVE TO
MAINTAIN CAN QUICKLY BECOME OVERWHELMING, IMPACTING
PRODUCT OR EVEN OVERALL BUSINESS PERFORMANCE.
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ACQUISITIONS NEW TECHNOLOGY COMPETITIVE MARKET BUSINESS STRUCTURE SHIFTS LEGACY SYSTEMS

CHALLENGES IN PROVIDING A CONSISTENTLY RELIABLE SERVICE

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 APPLICATIONS MANAGEMENT

WE HELP YOU MAKE A DIFFERENCE

WE OPTIMISE YOUR CURRENT APPLICATIONS ESTATE

TO ENHANCE AGILITY, DRIVE CONTINUOUS IMPROVEMENT
AND REDUCE TOTAL COST OF OWNERSHIP.
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AGILE APPLICATIONS SEAMLESS TRANSITION
MANAGEMENT
ENHANCED BUSINESS AGILITY
AWARD-WINNING
SERVICE DESK APPLICATIONS THAT ARE EASIER
TO RUN AND MANAGE
CONTINUOUS IMPROVEMENT AND
SERVICE EXCELLENCE REDUCED TOTAL COST
OWNERSHIP OVER TIME

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 APPLICATIONS MANAGEMENT

ENGAGEMENTS

WORKING BOTH AS A COMPLETE SERVICE PACKAGE AND AS

INDIVIDUAL ENGAGEMENTS, WE EFFECTIVELY MEET YOUR
ORGANISATION’S TECHNOLOGY CHALLENGES AND BUDGET
REQUIREMENTS WITH FLEXIBLE, BESPOKE APPLICATIONS
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MANAGEMENT SERVICES.

CHECK IMPROVE TRANSFORM TRANSITION RUN

the current effectiveness the business efficiency an outdated application your application estate applications at
of your application estate of your application estate estate into a future- efficiently and safely into their full potential
proof business service Business as Usual support

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 APPLICATIONS MANAGEMENT

EXTENDED TRANSITION ROADMAP

INCEPTION + ELABORATION CONSTRUCTION TRANSITION BAU SUPPORT

ANALYSIS
ARCHITECTURE 19
AM AM AM
DEVELOPMENT VALIDATION/
SPECIFICATIONS SUPPORT
TEST ACCEPTANCE
PM
OPERATIONAL

 The aim is to be thinking about the ongoing support of applications Endava is developing,
right from the inception of the AD project.

 When resourcing new AD projects we need to be thinking about who will actually support
the application once it’s been accepted into Production.

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 THANK YOU
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ALEX MOISE BOGDAN BUHACEANU
GROUP HEAD OF APPLICATIONS MANAGEMENT HEAD OF PROJECT MANAGEMENT, IASI

+40 735 233 416 +40 744 497 248

alexandru.moise@endava.com bogdan.buhaceanu@endava.com