Professional Documents
Culture Documents
Business and Society
Business and Society
Business and Society
Chapter 1e
1
Business and Society
Social Economic
Economic
Political
Political Technological
Technological
Segments of the Macroenvironment
Segment Focus
Strengths Weaknesses
Factors
Factorsin
inthe
theSocial
SocialEnvironment
Environment
Entitlement Victimization
Mentality Philosophy
Business
BusinessCriticism
Criticism
Increased
IncreasedConcern
Concernfor
forthe
the AAChanged
ChangedSocial
SocialContract
Contract
Societal
SocietalEnvironment
Environment
Figure 1-3
Factors in the Social Environment
9
Society’s Expectations Versus
Business’s Actual Social Performance
Society’s
Expectations
of Business
Performance
Expected and Actual
Social Performance:
Social Problem
1960s 2000s
Time
Business Criticism: Use & Abuse of Power
Laws or Regulations:
“Rules of the Game
Business Society or
Societal
Stakeholder
Groups
Two-Way Shared
Understandings of
Each Other
Urgent vs. Enduring Issues
1. Short-Term:
Issues or crises arise on the spur of the
moment and management must formulate
quick responses.
2. Long-Term:
Issues or problems are a long-term concern
and management must develop a
thoughtful organizational response.
Business Ethics
14
Stakeholders