GROWTH

MINDSET
COMMERCIAL SUPPORT
2020

Add a Footer
 GROWTH MINDSET VS.
TITLE Your mindset plays a critical role
FIXED MINDSET
in your success and how you cope
with life’s challenges.

- GROWTH MINDSET - People with a fixed mindset - FIXED MINDSET -

believe they are born with their
abilities which are fixed and
unchangeable, creating a glass
ceiling for their success.

People with a growth

mindset believe their
abilities can be developed
and strengthened over time
through hard work and
commitment.

Change your mindset to create

greater success and impact in
your career!

Book reference:
GOOD TO GREAT
By James C. Collins
 DEESY IRAWATI
WHAT HAVE I DONE IN 2020?
H U M A N C A P I TA L WHAT SHOULD I STOP?
 Creating Employee Experience Journey  Stop delaying my TO DO LIST
 Onboarding using new Company Profile  Stop taking things personally
 Flexible work environment: Open Space, Clean Desk, Flexible
 Stop limiting my ambition
Working Hour
 Investment in people: Facilitate learning culture
 Develop and socialized Performance Management System using
(monthly) KPI
WHAT SHOULD I IMPROVE?
 Finalize what has been done: HC-Handbook, HC-SOP, Salary Grading,
 Develop Trust in Leadership
Organization Structure, Culture Internalization
 Transparency and communication
 Psychological wellness and support
 Keep measure and develop team performance
 Recognition culture

 Brand Awareness WHAT'S NEW I WILL DO IN 2021?

 Vision and Purpose
 Learning more advance related Financial & Business
 Culture and Value
 Financial wellbeing: Golden Bridge Program
 Understanding customer needs by creating & completing Customer
Profile, Master Data Customer and Master Data Project
 Creating Synergy Program to encourage team creativity
COMMERCIAL SUPPORT  Getting more in touch with customer to boost customer satisfaction
 Understand the team and workload of the team
and retention.

WHAT HAVE I DONE IN 2020?
 A. Perkenalan dengan user Vads dan XL
 B. Mempelajari alur pekerjaan
AGNES VIDA AMELIA AUDINA
WHAT SHOULD I STOP?
 A. Menunda/menumpuk pekerjaan dan dokumen
 B. Kurang berkordinasi dengan atasan atau tim
WHAT SHOULD I IMPROVE?
 A. Respon terhadap user / karyawan
 B. Speed kerja
 C. Membangun relasi yang baik dengan user
 D. Komunikasi/kordinasi dengan atasan lebih baik
WHAT'S NEW I WILL DO IN 2021?
 A. Membuat laporan bulanan terkait subdoc
 B. Memiliki document softcopy terkait Addendum dan PKWT karyawan
 C. Memiliki file Absensi Karyawan MS ( Concierge
 D. Menyelesaikan / memberikan slip gaji yang belum di berikan di tahun
2020
 E. Memiliki master data (man power) xl
Add a Footer