Professional Documents
Culture Documents
Fifth Discipline
Fifth Discipline
BY : PETER SENGE
BOOK REVIEW
BY
RYDHAM DELIWALA
NISHU BANSAL
VIRAL SHAH
OVERVIEW
Perceived
Water flow
gap
Current water
level
Continued…..
All the five variables are organized in a circle or
loop of cause-effect relationship which is called a
“FEEDBACK PROCESS”
In the system thinking feedback means any
reciprocal flow of influence .
Nothing is ever influenced in just one direction.
In this, structure causes the behavior.
This distinction is important because seeing only
individuals actions and missing the structure
underlying the actions lies at the root of our
powerlessness in complex situations.
THE BUILDING BLOCKS OF
SYSTEMS THINKING
Reinforcing feedback,balancing feedback, and
delays are all fairly simple.They come into their own
as building blocks for the “system archetypes”.
Reinforcing feedback processes are the engines of
growth.
Balancing feedback operates whenever there is a
goal-behavior.
And lastly, many feedbacks processes contain
“delays” interruptions in the flow of influence
which make the consequences of actions occur
gradually.
Reinforcing feedback process
SALES
POSITIVE SATISFIED
WORD OF CUSTOMERS
MOUTH
Continued……
In a balancing system, there is a self-correction
that attempts to maintain some goal or target.
Body
Temp.
Adjust
temperature
Desired
Temp gap body temp.
Delay process
CURRENT
DELAY WATER TEMP.
SHOWERI-
NG TAP
SETTING
DESIRED
TEMP.GAP WATER TEMP.
SYSTEM ARCHETYPES
One of the most important, and potentially
most empowering, insights of system thinking
is that certain patterns of structure recur
again and again what is called “system
archetypes”.
This embody the key to learning to see
structures in our personal and organizational
lives.
ARCHETYPE 1: LIMITS TO GROWTH
It is a management principle, “Don’t push
growth;remove the factors limiting
growth”.
Continued…..
No. of Sales
orders difficulty
Size of
sales
Size of
force Delay
backlog
Revenues Delivery
time
THE CORE DISCPLINES
(Building the learning organization)
The core disciplines
Personal mastery
Mental model
Shared vision
Team learning
PERSONAL MASTERY
“TO KNOW HOW OTHER PEOPLE BEHAVE
TAKES INTELLIGENCE,
BUT TO KNOW MYSELF
TAKES COURAGE.
TO MANAGE OTHER PEOPLE’S LIVES
TAKES STRENGTH,
BUT TO MANAGE MY OWN LIFE
TAKES TRUE POWER.”
And so “Personal Mastery” is a phrase use for the
discipline of personal growth and learning.
People with high level of personal
mastery
Are continually expanding their ability to create
the results in life
Are deeply curious to see reality
Are acutely aware of their growth areas
Are deeply self-confident
Are more committed
Have special sense of purpose behind their visions
Have learned how to work with forces of change
Continue…
Have broader and deeper sense of responsibility in
their work
Have ability to accomplish extraordinarily complex
tasks with grace and ease
Feel connected to others and to life itself
Feel as if they are part of a larger creative
process, which they can influence but cannot
control
See “current reality” as an ally, not an enemy
Share several basic characteristics
Continue…
Sacrifice none of their uniqueness
Live in continual learning mode
Take more initiative
Learn faster
Do not set out to integrate reason and intuition
they focus on the desired result itself, not the
“Process”
Vision and purpose
Vision is specific Purpose is abstract
destination
Current Actions to
reality achieve vision
Mental models
Mental model is a picture of a particular individual
in our mind. For example,
The Detroit automakers (General Motors) didn’t
say, “we have a mental model that all people care
about is styling.”
They said, ” All people care about is styling.”
As they remained unaware of their mental models,
so the models remained unexamined, so the models
remain unchanged. So as the world changed, a gap
widened between Detroit’s mental model and
reality, which leads to counterproductive actions.
Continue…
There was three day management seminar called
“Merit, Openness and Localness” for Hanover
managers
The manager of seminar says that, ”In traditional
organizations,
merit means >> doing what the boss wants,
Openness means >> telling the boss what he wants
to hear,
Localness means >> doing the dirty stuff that
the boss doesn’t want to do”
Shared vision
A shared vision is not an idea. It is not even an
important idea. It may be inspired by an idea.
A shared vision is a vision that many people are
truly committed to because it reflects their own
personal vision.
Building shared vision must be seen as central
element of the daily work of leaders. It is ongoing
and never ending.
In a corporation a shared vision changes people’s
relationship with the company. It is no longer their
company it becomes our company.
Continue…
No one can give “his vision” to another nor even
force him to develop a vision.
Formal compliance
Grudging compliance
Non compliance
Committed people
Enrolled people
Governing ideas
LOCALNESS
MANAGING TIME
Reinforcing loop
(amplifying loop)
Reinforcing loop
(amplifying loop)
THE ORGANIZATION’S ROLE
To support people in clarifying and pursuing their
own visions, helping them to discover underlying
causes of problems & empowering them to make
choices
To intentionally blur the boundaries between what
is personal and what is organizational.
Support personal mastery as a part of
organization’s philosophy and strategy.
To help people to acknowledge family issues as well
as business issues and to interject these into
pertinent discussions, especially discussion involving
time commitments
Counseling and guidance
“MICROWORLDS”
(THE TECHNOLOGY OF THE LEARNING ORGANIZATION)
Organizational learning occurs in three ways
Through teaching
Through changing the rules of the game (such as
through openness & localness)
Through play