Groups and Teams

Defining and Classifying Groups

 Groups
 Formal Group
Command
Task
 Informal Group
Friendship
Interest
 Difference between groups and
Teams
 https://www.youtube.com/watch?v=uG-
FLOi4OOU
 Types
of Teams
Stages of Group Development
Stages of Group Development
(cont’d)
Punctuated Group Equilibrium Model
 Group Member Resources
 Knowledge, Skills, and Abilities
 Interpersonal skills
 Conflictmanagement and resolution
 Collaborative problem solving
 Communication

 Personality Characteristics
 Sociability
 Initiative
 Openness
 Flexibility
 Ads: Good and Bad Team work
 https://www.youtube.com/watch?
v=fUXdrl9ch_Q

 https://www.youtube.com/watch?
v=lCQg0gMhvOU

 https://www.youtube.com/watch?
v=6fbE52YDEjU
 Group activity (Outdoor)
Dice Race
Pasta and Sticks
Lost in the Sea
Brain Teasers
Group Structure - Roles
Group Structure - Roles (cont’d)
Group Structure - Norms

Classes
Classesof
ofNorms:
Norms:
• • Performance
Performancenorms
norms
• • Appearance norms
Appearance norms
• • Social
Socialarrangement
arrangementnorms
norms
• • Allocation of resources
Allocation of resources
norms
norms
 Group Structure - Status

Group
GroupNorms
Norms

Group
GroupMember
Member
Status
StatusEquity
Equity Status
Status

Culture
Culture
 Group Structure - Size
Performance

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Group Size
Group Structure - Cohesiveness
Group Decision Making (cont’d)
Group Decision-Making
Techniques
Evaluating Group Effectiveness
 Implications for Managers
 When forming employee groups, use larger
groups for fact-finding activities and smaller
groups for action-taking tasks.
 When creating larger groups, you should also
provide measures of individual performance.
 To increase employee satisfaction, work on
making certain your employees perceive their job
roles the same way you perceive their roles.
9-26
 Biggest Upsets in Team sports
 India vs West Indies 1983
 https://www.youtube.com/watch?
v=8Vk0EAXbZlo
 Leicester City From Relegation To
CHAMPIONS (The Story 2015/16)
 https://www.youtube.com/watch?
v=gTbxrPQLxEo
 Thank You