Professional Documents
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Aqualisa Quartz: Simply A Better Shower
Aqualisa Quartz: Simply A Better Shower
May
• Rawlinson enters the company
1998
May
• Launch of Aqualisa Quartz
2001
Septemb
• Disappointing Sales
er 2001
Problem
High in Innovation & Technology but low in sales.
Aqualisa Quartz has designed an innovative product in shower market which was far
superior to the competitors but for some reason it was not selling .
Water Pressure
Ease of Installation
• Archaic Plumbing
2 Major Problems:
• Poor/Low pressure
Plumbers
Resistant to Change
Cautious of Electronic Showers
Wanted Assurance of
Reliability Is greater efficiency
Distribution
What Consumers dislike about their showers
Poor pressure
Varying temperature
Findings 39
4
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Client Implications: 5
20
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15
Global go-live
Advanced projects
● Example 1
● Example 2
The Team
Wendy Writer, CEO Ronny Reader, CFO Abby Author, CTO Berry Books, CPO
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Market Share
SWOT ANALYSIS
Strengths Weakness
1. Relationship with Plumbers 1. Brand awareness was low among
2. Strong emphasis on R&D consumers
3. Premium brand with top quality 2. Plumber distrust Innovation
showers (Quartz)
Threats
Opportunities 1. Consumers catching up in product
1. 40% of UK homes do not have quality
showers installed. 2. Market starting to see brand as
2. Consumers not fully satisfied with overpriced
current showers 3. Service levels deteriorating
Channel of Distribution
Trade Shops
• Carried products across all available brands
• Primary customer – Plumber, who worked for developers, showroom, contarctor or
directly for customers.
• Aqualisa brand was available in 40% of the trade shops
Showrooms
• High end products
• A chance for customer to view the product in a pleasant environment
• Showrooms preferred to carry high-end product lines and brands
• Aqulaisa sold in about 500 showroom out of 2000 showrooms in UK
DIY Sheds
• Do-it-yourself retail outlets like B&Q offered discounted, mass market, do-it-
yourself products.
• Electric shower led sales in this channel as they were cheaper and easier to
install
• Aqualisa brand was unavailable through this channel but its Gainsborough was
available in 70% of the DIY outlets.
Industry Analysis
Threat of
new Moderate
Entrants
High
Rivalry
Among Bargaining
Low
Threat of
power of Low
Substitutes Existing Suppliers
Competitors
Bargaining
Power of
buyers
High