1.

INTRODUCTION
1.1. Background of the study

●Organizational success and development is always one of the main goals and
target of any association weather it is public or privet institution.
●So employee effort of the work combined to the leadership styles in the
organization affects the organization‘s status of victory or futile.
●To remain competitive employee commitment is crucial.
•Leadership is one of the most pressing issues .
•As a universal activity, leadership is fundamental for effective organizational and
social functioning.
•The very nature of leadership is its influencing process and its resultant outcomes.
•Such process is determined by the leaders and followers characteristics,
personality, behavior perceptions, attributions.

●Con.
In less developing countries including Africa and its relationship with employee performance, is

still far and few in between.
In Organizations, leadership is a managerial activity the purpose of which is to direct the employees

in one immediate chain of command toward the accomplishment of work goals.
that employee commitment will be largely influenced by the interactions that occur between
colleagues and with their immediate and senior managers.
Commitment is complex and continuous, and requires employers or managers to discover ways of

enhancing the work life of their employees .
The commitment of competent employees is critical to the success of the organization.

Leadership behavior plays a very important role in enhancing employee job satisfaction, work

motivation and work performance.
Cont.

Cont.
Good leadership behavior accelerates the development of most organizations. It
•

therefore plays a critical role in the performance of organizations.

•Employee performance is an important building block of an organization and
factors which lay the foundation for high performance must be analyzed by the
organizations.
•Every organization cannot progress by depending on one or two individuals‟
effort, it is collective effort of all the members of the organization.
•Performance is a major multidimensional construct aimed to achieve results and
has a strong link to strategic goals of an organization
•Leaders are not true leaders unless they have an emotional appeal; that is, they
must have followers and the ability to influence people over the extended period
of time.
•Leadership is built upon trust, and trust is built upon ability, honesty, integrity,
openness, responsiveness, concern, and benevolence.

Cont.
1.2. Background of organization
Haile Resort Hawassa with head quarter in Addis Ababa, Ethiopia was founded in 2003 E.C by

long distance legend Major Haile gebresilase and his wife Alem.
Haile Hotels and Resorts have seven Hotels and Resorts they are Sululta athletics village,
Zeway H.R, Shashemene H.H, Hawassa H.R, Arbaminch H.R, Gondar H.H, Adama H.R and
coming soon wolayita soddo and Addis Ababa H.H.
Haile Resort Hawassa is a luxurious resort in Hawassa city, 275 kilometers to the south from
the capital city, Addis Ababa.
Lying over 52,000 m2 ground of sub-tropical beauty, it is situated on the shores of Lake
Hawassa offering a 1,000 m2 picturesque lake view.
Haile resort Hawassa is named after the Ethiopian legend long-distance runner major Haile
gebresilase.
It all started in 2003, when Haile Resort Hawassa joined the hospitality industry by opening a
luxurious 4-star resort .
Haile Resort Hawassa has nine departments such us Front Office, Housekeeping, Food and
Beverages, Food production, Health club, Finance, Human resource management, engineering
and security with 285 employees.

Cont.
Mission

Our mission is to consistently

 deliver enduring memorable experience to our guests.
 job satisfaction to our associates.
 sustainable profit to the owners &
 pride to our country through “ይቻላል” (It’s
Possible!) service and management sprit.
 ■Vision
 To be a benchmark indigenous hospitality chain
developer and operator in East Africa based on '' ይቻላል) ''(
It’s Possible) spirit by the year 2025.
 Accordingly, the Haile Brand; Continues to develop
hospitality establishments in new locations across the
Ethiopia and the Region.
 Reinforce our position as a vital component of Ethiopia’s
hotel industry through creating brand awareness for
local, global travelers & competing with global brands.
●Our Core Values- Our success

Hospitability: we care and love to work as an individual and a team to serve

our guests with Ethiopian hospitality.
Integrity: Our attitudes, business activities, beliefs and principles will be
carried out with honesty, ethics and respect to all stakeholders.
Delivering our promise: Inspired by our Legend Major Haile G. `S Life
principles (Hard Work, Discipline and commitment)
Detail oriented: We always give attention to little details because we
know that it has a significant impact on our day to day performance.
Accountable: We accept our individual and team responsibilities and
meet our commitments. We take full accountability and responsibility
for all our decisions and actions.
Excellence: We provide the finest quality products and services to
our guest all the time.
Nature care and social responsibility: We actively participate in any
effort towards making our planet clean, safe and promising for
generations to come.
1.3. Objectives of the project

1.3.1. General objectives

 The general objective of the project will be to investigate the impact of
leadership practice on employee‘s performance in the case of Haile Resort
Hawassa.
1.3.2. Specific objectives
The Specific objective of this project will be to:
 1. Determine the type of leadership style that exists in the
organization,
 2. Describe whether the employees are part of organization‘s Decision
making.
 3. Investigate whether the leaders and employees of the Resort are
along with corporate office, organizational goals and objectives.
 4. Determine if the leadership style practiced by the leaders has
influence on employees ‘performance in the organization.
 5. Make suggestions based on the findings.
1.4. Significance of the project

This project is expected to be very resourceful to many stakeholders;

 First it is beneficial to the management of the Resort to know
better themselves and then the employees of the Resort in order
to establish more harmony and relationship between them.
 Secondly it is helpful to those interested to know the
organization leadership process.
 Furthermore, it will help lecturers and students to use as a
reference.
 Finally, other researchers will use the shortcomings for
further study and research.
1.5. Methodology

1.5.1. The Project Design

The study will be focuses on the assessment of the
effect of leadership practice on employee performance
at hospitality industry on Hawassa Haile . The study
will be use mixed Project approaches in order to
achieve the Project objective.
1.5.2. Project
The Project Approach
problem along with the philosophy of Project
methodology would guide the choice of the appropriate
Project method.
On the basis of knowledge claims strategy of inquiry that
guide selection of particular Project methods and specific
Project methods of data collection and analysis
characterizes Project approach in to mixed approach.
1.5.2.1. Mixed approach

Mixed methods approach, which is believed to moderate the

biases of quantitative and qualitative approaches.
It is more than simply collecting and analyzing both kinds of
data both numeric information and text information.
Mixed approach also has its strengths such as it aid to
triangulate evidence and it helps to solve the problems
associated with both qualitative and quantitative approach.
Mixed approach implemented sequentially, in which the
Project starts with gathering qualitative data and then gather
quantitative data.
1.5.3. Population, Sample size and
Sampling design
The study population is that aggregation elements
of from which the sample is actually selected.
The Project used the management staff and line
staff to classify groups into 2 categories sample
frame: decision maker and non-decision makers.
A stratified random sampling procedure will
employed to randomly select the sample groups
from the strata. Stratified sampling guarantees
representation from each disbursement strata at
one level .
 1.5.4. Data source and collection method
In order to get sufficient and relevant information for the
study the project will use both primary and secondary data.
The primary data will be collect from customers, employees
of the Resort and management on the current situation of the
resort and performance of employee and secondary data will
be collect from books, manuals and reports.
Primary data will be collect using structural interview from
Haile Resort Hawassa management because, to get relevant
data and by using questioners from customers and employees.

Cont.
In the questioners, the Project will use both close- end
and open- end questions.
they should generate important information on
assessments of leadership practice on employee
performance.
1.5.5. Method of data analysis

The collect data will be analyzed by

using descriptive analysis method
according, percentage and frequency
count will be analyzed and interpret the
data collect form the sample respondent.