Wellbeing Ambassador

Training 1
 - What is going on in Hong Kong now?
- What is crisis intervention?
- Coming schedule for WA
Agenda - Year plan for WA
- Duties and responsibilities of WA
- Recruitment for new year’s WA
- A.O.B.

2
What is going on in Hong Kong now?
What else?

3
 - Powerful traumatic events that initiate the crisis
response
What is Crisis?
- Potential to have create significant human distres

- Can overwhelm one’s usual coping mechanisms

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 - Disruption to a person’s state of
psychological balance
Characteristics of a
crisis - Usual coping mechanisms fail

- Distress, impairment or dysfunction

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 - Anxiety
- Stress
Possible - Sadness
emotional - Anger
reactions in - Denial
crisis - Guilt
- Grief
- Reconciliation
- Etc...

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Crisis intervention is a temporary, active and supportive entry into
an individual or a group during a period of extreme distress

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 Psychological first- aid core actions
1. Contact and Engagement
2. Safety and comfort
3. Stabilization
4. Information gathering
5. Practical assistance
6. Connection with social supports
7. Information coping
8. Linkage with collaborative services

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 Goals of Crisis Intervention:
- Lower tension
- Mitigate reactions to traumatic event
- Facilitate normal recovery process
- Identify people who need additional help

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HOW?
FACT It would help if you could give us a very
brief overview of what happened during
PHRASE: the incident?

What happened to your perspective?

11
 What was the first or most prominent thought
that entered your mind regarding the incident?

Thought
Any personal, unusual or disquieting thoughts?
Phrase

Whatever went through your mind is okay, you

can share safely even you think that it’s weird,
no judgement
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 What was the worst part of the event to you?

What was your emotions at that time?

Reaction
Phrase
If you have the power to erase one single aspect, what would
you most want to eliminate?

Any aspects of the event that have caused you the most pain or
distress?
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 What physical or behavioural changes have you
experienced since the event?

Symptom
What has life been like for you after the event?
Phrase

What signals of distress have you noticed in

yourself since this happened ?

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 Encourage to continue the recovery process

Teaching Normalise reactions, describe external

Phrase resources available

Identify coping phrase

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 “
Crisis and stress are strongly related.

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 “
Stress is usually not dangerous unless…
It prolonged or intensified

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Signs and symptoms of distress

1. Physical
2. Emotional
3. Cognitive (thinking)
4. Behavioral
5. Spiritual

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 Stress Management
Sensible eating
Time to enjoy life
Rest and relaxation
Exercise and education
Social support of family, friends and trusted others
Satisfying expressions of self and spirituality
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 Balanced diet Caffeine: Coffee, tea
Sensible eating Alcohol
Amino acid:
Meat, milk, egg Smoking

Vitamin Bs, C Drugs

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Time to enjoy ◦ Have a life beyond study
life ◦ Pace yourself
◦ Recharge your battery
◦ Do what usually work

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 ◦ Deep breathing
Rest and
◦ Meditation
relaxation
◦ Massage
◦ Mindfulness exercise

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 ◦ Improves sleep
◦ Warm-up and cool down are essential
Exercise
◦ Rest properly, get plenty of sleep
◦ 30 mins a day

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Social support ◦ Support, security, nourishment, energy
of family, ◦ Communication can lower tension
friends, trusted ◦ They need to know your reactions, issues,
others concerns
◦ You have the choice in disclosure

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Satisfying
expression of ◦ Prayer
self and ◦ Medication
spirituality ◦ Religious ceremony

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 Be confident
Don’t be afraid
Just be there for your peers
Listen
You can do this

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Q & A?
Thank you!