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THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION

L. F. Co p penr ath & Asso ciat es

TM

MegaCreativity
(The Business Fuel of the Millennium)

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 1


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Top 10
Places To Have a Great Idea

10. Performing Manual Labor

9. Listening to a sermon

8. On waking up in the middle of the night

7. Exercising

6. During leisure reading

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 2


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Top 10
Places To have a Great Idea

5. During a boring meeting

4. Falling asleep or waking up

3. Commuting to work

2. Showering or shaving

1. Sitting on the toilet

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 3


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Record Your Ideas

Keep Pads (w/pen) in Every Room

Put a Cassette Recorder in Your Car

Carry 3 x 5 Cards or Small Notebook

Get / Use a Phone Answering Machine

Write on Your Wrist but don’t Lose the Idea

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 4


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Create an “Idea Bank”

Carry / Handout Dollar Bill Size Note Pads

Store in Card Box - “Idea Bank”

Support “Idea Bank” Concept at Every Level

Instead of “Suggestion Boxes” Use “Idea Bank Deposits”

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 5


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Invite The Creative Process

1. Put your baby picture on your desk,


facing toward visitors

2. Put marker Board or Flipchart (w/multi-colored pens)


in your office to easily initiate “Ready, Fire, Aim”
Sessions (see slides #13 & #14)

3. Spend $5.00 on something for your desk that


represents your vision
Toy Hydrant = Put out Fires
Cat’s Eye Marbles = Keep an Eye on the Future
Mickey Mouse Picture = Customer Service at Disneyland

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 6


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Invite The Creative Process (cont’d.)

4. Find & Hang a Picture of your vision on the wall

5. Keep some toys on your desk (Legos, crayons)

Innocent, Simple, Creative

6. Common areas should have Pads (flipcharts,


marker boards) along with coffee, soda, water, etc.
(similar suggestion to #2)

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 7


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Make Time For Ideas

Make a list of the 20 things that causes you to work more


than 50 hours a week

Now Eliminate the Non-Essential Work!

Too much to read

Too much to write

Meaningless decision processes

Challenge Everything You Do!!

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 8


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TM

Get Your Foot Off The Brake


Forget about “Speed Kills”!

A Sunday afternoon drive is done at “90 MPH”


If you want to compete in this decade you must be:

Fast, Flexible, and Attentive

Simplify Everything

Empower Employees

Increase Knowledge:

Better Understand the Track (Competitive Space)


Optimize the Car (Technology / Products)
Regularly Update Information (Continuous Learning)

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 9


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Eliminate “Killer Phrases”

It’s not in the budget…

We don’t do things that way… “Killer Phrases”

We tried that before… I don’t have the time or interest to


explore this idea
The currency is not convertible...

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 10


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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New Ideas Won’t Just Happen


TM

Ideas must be sold just like any product / service


Objections must be turned into reasons to buy or at least not block

1. Yes, but..... 21. The boss will never go for it.


2. We tried that before. 22. It’s too far ahead of the times.
3. That’s irrelevant. 23. Laughter
4. We haven’t got the manpower. 24. Suppressed laughter
5. Obviously, you misread my request. 25. Condescending grin
6. Don’t rock the boat. 26. Dirty looks
7. The boss / competition will eat you alive. 27. Don’t fight city hall.
8. Don’t waste time thinking. 28. I’m the one who gets paid to think.
9. Great idea, but not for us. 29. What will people say?
10. It’ll never fly. 30. Get a committee to look into that.
11. Don’t be ridiculous. 31. If it ain’t broke, don’t fix it.
12. People don’t want change. 32. You have got to be kidding.
13. It’s not in the budget. 33. No.
14. Put it in writing. 34. We’ve always done it this way.
15. It will be more trouble than it’s worth. 35. It’s all right in theory.. but..
16. It isn’t your responsibility. 36. Be practical!
17. That’s not in your job description. 37. Do you realize the paperwork it will create?
18. You can’t teach an old dog new tricks. 38. Because I said so.
19. Let’s stick with what works. 39. I’ll get back to you.
20. We’ve done all right so far. 40. Silence.

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 11


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Sample Idea Map


Hitchhiking Finding Right
Fun Questions
Off Ideas
Seeing
Seeing Solutions
Brainstorming
Patterns
Relating To
Self
Bigger Problem Problem Solving
Team

Comparing Defining Idea Taking


Writing
Viewpoints Problem Mapping Notes

Recording
Overcoming Meetings
Writing a Talk
Writers Block
Brain-Friendly
Free
Associating Pre-Outlining Interviewing
Non-Judging

Random
Seeing More
Thoughts
Than on Paper

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 12


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Idea Map Process

Step 1 State the Problem [Ready]

Step 2 In the center of a piece of paper write a


word or phrase that captures the essence
of your problem and put a circle around it --
this is your “trigger word” [Ready]

Step 3 Now, without judging, fire away for 2 minutes


and write down around this trigger word as
many aspects of the problem / idea as you
can. [Fire]

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 13


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Idea Map Process (cont’d.)

Step 4 Identify relationships between these words --


use arrows to show inter-relationships. Build
as many as you like and use clarifying words if
necessary. [Fire]

Step 5 Step back and identify 3 or 4 key concepts.


Assign a geometric symbol to each key concept.
Put the same symbol around each word or phrase
on your map associated with that concept. This
process is called “Clustering”. [AIM]

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 14


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Idea Map Process (cont’d.)

Step 6 Create a Cluster Outline

Problem
Writing
Solving Why it Works

Defining Problem Overcoming Block Free Associating


Comparing Viewpoints Pre-Outlining Non-Judging
Relating to a Bigger Problem Taking Notes Random Thoughts
Finding Right Questions Interviewing Seeing Patterns
Seeing Solutions Recording Meetings Seeing More
Brainstorming Writing a Talk Brain-Friendly
Self Fun
Team
Hitchhiking Off Ideas

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 15


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Idea Map Process (cont’d.)


Step 7 Outline the Map
I. Problem Solving
A. Defining Problem
1. Comparing different viewpoints
2. Relating to bigger problem
3. Finding right questions to ask
B. Seeing Solutions
1. Brainstorming
a. Self
b. Team
2. Hitchhiking off of other solutions
II. Writing
A. Overcoming Writer’s Block
1. Report Writing
2. Writing Talks
B. Pre-Outlining Technique
1. Taking Notes
2. Recording Lectures
3 Interviewing
III.Why It Works
A. Free Association
1. Suspends Judgment
2. Disjointed thoughts, then arranged
3. See more than is written down
B. Brain-Friendly
C. Fun

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 16


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Ask Six Universal Questions

What Is It?

Where Does It Happen?

When Does It Happen?

How Does It Happen?

Why Does It Happen?

To Whom Does It Happen /


Who Causes It To Happen?

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 17


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Envisioning The Future

Come Back
Visualize the From The Future
Problem Solved or
Goal Reached Record Steps
Leading To
The Future
Fix a
Solution
or
Achievement
Date
Overcome
Barriers
At Each Step

Identify
Problem
or Goal

Solution

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 18


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

In Search of Opposites
Change Positive
Statements to
Negative 1

Place “No” or “Not”


Define What
before nouns, verbs, Something is NOT 2
adjectives, adverbs Figure Out What Everyone
[word] or [phrase] is
Use Antonyms NOT a .... Else Doesn’t Do 3

The Opposite of What


Use a “What If”
Use “un-”, “non-”, Compass
Everyone Else is Doing 4
“dis-”
What If I .....?
Change Direction /Location
of Perspective 5

Physically / Mentally
Change How You Flip-Flop Results 6
Look at the Problem
Define the Result Turn Defeat into
It it’s Fast, make it Slow Victory 7
If it’s Stopped, Move it What would it take When Facing Defeat,
If it’s Plastic, make it Steel to Produce “Awful” Declare Yourself the
Results Winner! See What
Happens…

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 19


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Using a “What If” Compass


Run a defined problem through this set of “What If’s”

What If I......?
*Stretch it Make it romantic Combine it Appeal to kids
Winterize it Illuminate it Speed it up Go clockwise
Sharpen it *Freeze it Misspell it Sweeten it
Balance it Tighten it Force it Build it up
Tie it Jump over it Raise the price *Shrink it
Make it terrifying Separate it Appeal to seniors Summarize it
Darken it Slow it down Go counterclockwise Dull it
*Melt it Spell it correctly Sour it Unbalance it
Loosen it Relax it Tear it down Untie it
Go under it Give it away Put it to music Add nostalgic appeal
Make it stronger Make it portable Personalize it Exaggerate it
Put in sex appeal Make it simple Fill it up Make it breakable
Make it funny Moisten it Cushion it Make it disposable
Make it fly Do it backwards Magnetize it Make it invisible
Go forward Put it in pictures Add future appeal Make it weaker
Make it stationary Depersonalize it Understate it Take out sex appeal
Make it complex Empty it Make it unbreakable Make it serious
Dry it Prick it Make it reusable Make it float
Do it sideways Demagnetize it Make it visible Go backward

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 20


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Can I Pick Your Brain?

Ask for Help

Become Your Competitors’ Customer

Start a “Borrow File”

Start a “Not Invented Here” Contest

Become Part of the Market Place

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 21


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Can I Pick Your Brain? (cont’d.)

Identify, Visit, and Experience Top Quality

Read a Biography of a Person You are Trying


to Emulate

Start a Clipping File or Subscribe to a Computer


Clipping Service

If at first you don’t succeed, take a break!

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 22


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Corpus Callosum
The Nerve Bundle that Allows the Left and Right Sides of The Human Brain
to Share and Communicate Their Views.

Left Brain Right Brain

Balancing Your Checkbook Highway Driving


Corpus Callosum
The “High” comes The “High” comes from all
from the free association that
Reconciling the goes on in your mind
Numbers. while driving (without
conscious
monitoring).

Verbal, Logical, Analytical Non-Verbal, Visual, Spatial, Perceptual

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 23


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Creative Process Model

Left Brain Right Brain


Defining the Problem
Gathering Information [Ready]
Analyzing Information
Incubating Information
Free Associating [Fire]
Intuitive Flash

Evaluating Possible Solution [Aim]


Implementing Solution

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 24


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Getting Creatively “Unstuck”


Use Your Non-Dominant Body Parts
Cross your legs the wrong way
Interlock your fingers the wrong way
Use your non-dominant eye to read a short magazine article
Write down some thoughts with your “other” hand
Breathe through your left nostril for a right-brain jolt
Breathe through your right nostril for a left-brain jolt
Doodle or scribble with the “wrong” hand

Do Things in a Strange Way or Do Strange Things


Drive to work a different way
Close your eyes and daydream about your ideal vacation spot
Make a short phone call to a friend and just catch up
Browse through a magazine and just look at the pictures
Walk around and pretend that that you have to get something
Do Crossword puzzles

Manipulate Your Time


Write down your thoughts as fast as you can. Then go back and edit.
Set a specific time limit for completing your task
Break up your problem into “doable” chunks. Do them one at a time.
Use an “opposites” Idea Map by answering “What would I never do to solve this problem?

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 25


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Idea Fulfillment

The Action Stage of the Creative Process is Where

Innovation meets Organization


Production
Sales
Distribution

Innovation is required at every junction in a corporation


to compete now and in the future

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 26


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Institutionalization of Openness

Openness = # ideas x (# Implemented + Fast Failures) x Shared Vision


Penalty For Failure

Reduce Penalty For Failure: Expect It


Reward It
Learn It

Increase “Fast Failures”: Subsection Testing


Small Scale Testing

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 27


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Achieving a Shared Vision


Visions are built on Knowledge, Instinct, Dreams, and Destiny

Successful Visions are: Directed Toward the Future


(Common Destiny)

Useable Today

Firmly Grounded in the Past

Stable Yet Flexible to Changing Environments

Easily Understood

Well-Promoted

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 28


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Promoting Vision
Hang Pictures of it

Add Feeling

Name Places and Things that “fit”

Put a Piece of the Vision on Your Desk

Help Eliminate the Old Vision

Realize the “Neutral Zone”

Celebrate Even Small Successes

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 29


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Ideas, Ideas, Ideas

Rule 1. Come up with a lot of ideas THEN throw the bad ones away
(or better yet, SAVE THEM for a rainy day!)

Make Learning Fun

Start an Innovation Team with Discrete Projects

Cutting Paperwork
Cutting Required Approvals
Improving Motivation
Reducing Stress

Wage an Active War on “Killer Phrases”

Engage All Participants During Meetings

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 30


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Selling, Buy-in, Influence


In almost all normal situations, the realization of ideas requires
others to share or at least not block the realization process.
Almost always this results in Idea Modification [shared vision];
and sometimes results in abandonment as Idea knowledge is
accumulated.

First: Do what others in your organization do:


Memos, Meetings, Proposals, Reports, Surveys.

You cannot write about it or speak to it often enough.

Second: If the quality of your idea is special, then treat it that way!
Prepare a Promotional Package that Supports it.

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 31


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Selling, Buy-in, Influence (cont’d.)

Sell Inside
(Including Yourself)

Sell Up the Organization


(Two Levels)

Sell Down the


Organization
(Two Levels)

Sell Outside
Confidentiality Issues??
Opposites Approach

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 32


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Envision the Future

Ask “What’s the Opposite?”

Challenge the Assumptions

Walk in the Other Person’s Shoes

Create a metaphor

Borrow & Adapt

Get Out Colored Pens & Draw


Some “Idea Maps”

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 33


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Force Field Analysis

Forces Forces
Supporting Resisting

You Must Determine How To:

Encourage the Supporting Forces

Neutralize or Defeat Resisting Forces

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 34


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Idea Quality
1. Trust your Gut
2. Trust your Gut
3. Check with your brain
4. See # 1

Follow Sigmund Freud’s example:

Take out a coin. Label “heads = yes”, “tails = no”.


Ask “ Is this a good idea “? Flip the coin. If it comes
up “YES” and your gut says “ Lets do two out of three “,
then your intuitive reaction has been revealed.

Ask questions about:


Success Failure
Past Future
Personal Professional
Mission Vision
Timing

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 35


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Is This A Reasonable Idea?

Identify as many of the following as possible:


Positive Factors
Interesting Qualities
Negative Factors

Idea: File:
4x6 Index Card
8.5x5.5 Planner
Date:

Positives Interesting Negatives

1.
2.
3.
4.
5.
( )x2= ( )x1= ( ) x -2 =

Rating

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 36


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

File Those Ideas

You, Family, Employees, Management

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 37


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TM

Some Things To Think About

Generate Lots of Ideas

Create Ideas that are 15 minutes Ahead of their Time

Always look for a Second Right Answer

If at First You don’t Succeed....Take a Break

Write Down Your Ideas....Don’t Lose Them!

If everyone says “You’re wrong”, you are “One Step Ahead”.


If they laugh, you’re Two Steps Ahead!

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 38


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
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TM

Some Things To Think About (cont’d.)

The Answer to any Question Pre-Exists -- We need to Ask


the Right Question to Reveal the Answer

When You Ask a Dumb Question, You Get a Smart Answer

Never Solve a Problem from Its Original Perspective

Visualize Your Problem as Solved before Solving it

All Behavior Consists of Opposites -- Learn to See Things


Backwards, Inside Out, and Upside Down

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 39


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Some Things To Think About (cont’d.)

Challenging an Assumption can Turn Obstacles into


Opportunities

If Different Shoes Don’t Work, Try Looking at Your Problem


From a Helicopter...or a Space Ship

Think Like Nature... Ask “How Would Nature Solve This


Problem?”

Borrow from the Past...Then Adapt

Make Sure the Penalty for Failure Is NOT Greater than the
Penalty for Doing Nothing

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 40


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Some Things To Think About (cont’d.)

Often it’s the Interesting Part of an Idea....NOT the Positives


or Negatives that Leads to Innovation

Writing Down Ideas is Like Money in the Bank

Always Start a 60 minute Meeting With a One Minute


Warm-up Exercise

Make Friends with Your Shower -- If Inspired to Sing, Maybe


the Song has an Idea in it for You!

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 41


THIS SLIDE CONTAINS CONFIDENTIAL PROPRIETARY INFORMATION
L. F. Co p penr ath & Asso ciat es

TM

Remember…Every Idea Is Important

To Someone!! What’s Important to You?

12/08/21 Copyright © 1999 Larry Coppenrath, All Rights Reserved 42

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