Management

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Review Meeting

Tasks
• Meetings with Sales Team
• Product Presentations

Desk / External • Document


• RFP responses
• Documentation
• Research

Partner • Oracle
• Interdist – IBM
• NetApp

Activities • Veritas

Proposals
• NBC Oracle Linux KVM / Red Hat Linux KVM for DELL Hardware and Oracle Database Activities\NBC Virtualization.pptx
• Exim / CRDB Proposal
• Translator Platform Activities\Translators Platform (TGP) Solution.docx

• Service Provision Matrices


• Activities\Copmuter-IT-Service-Catalog-Inventory-Template.xlsx

Other • Activities\DB Services SLA Matrix.xlsx


• Customer Engagement Recon
• NSSF / NBC / Legal / BASATA
Team Composition + Engagements
Competence AM Contracts
Mahmood Khatri Compute + Storage + Infra
George Mayemba Infrastructure
Deogratius Kwaye Infrastructure + Security
Engineering

Rashid Network Support


Harubu Network Support

Competence AM Contracts
Robert Kalema Business Development
Customer Lists\SAGE PREVIOUS - C
Francis Kabete ERP URRENT CUSTOMERS.xlsx

Software Elisha Messo Developer Customer Lists\Software Departme


nt Client List
vs
Projects Involved - 19.04.2021.xlsx

Hanuman Malviya Developer


Administrative Documents
• Track all Services requested or offered to customer with or
Service Call without Annual Maintenance Contract
• D:\PROJECTS\CATS\Administrative Tasks\ReOrg
Report / Job Card \Service Call Report (Job Card).docx

Change Request • To be filled for all change requests required the customer
• D:\PROJECTS\CATS\Administrative Tasks\ReOrg
Tracking \Change Request.docx

Project / • To be filled weekly prior and updated daily/weekly to track


Activity / activities of a project / activity or resource assignment
• Status Report.docx
Resource • Weekly Status Report.docx
Tracking

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