Bonfire.

Measurement & Evaluation

Recommendations Meeting
 Value of Measurement

Grow and expand the business

● Case examples and impact to business results is necessary to be able to sell to new clients and to expand in existing client organizations

Ensure content and facilitator quality

● Content designers and developers need regular feedback from participants to ensure the experience is positive, the content is relevant and
applicable, and the materials are supportive
● Until there is a steady faculty of facilitators, participant feedback is needed to monitor and calibrate performance

Manage introduction of digital platform and virtual learning environment

● With the recent introduction of Bonfire Beyond and virtual cohorts, feedback is needed to monitor the effectiveness of these
learning environments, independently and in relation to the in-person cohorts

Drive efficiency of resources and processes

● As Bonfire continues to grow and expand in offerings, managing investment in and coordination of resources will be an
important piece to managing the quality of the program and the ongoing efficacy of the business

Copyrights 2021 © Bonfire.

 Measurement Strategy Development Process

OBJECTIVE: Develop a scalable and sustainable approach to measuring and

evaluating the impact and effectiveness of the Bonfire experience. How to measure
meaningful change? How do we establish Bonfire as the premiere talent accelerator?

1. Benchmark Assessment:

2. Discovery Phase:

3. Interviews:

4. Present findings, recommendations & finalize selection measurement criteria:

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 Current State: Measurement & Evaluation Capability
Measurement Capability
Leadership and governance and
overarching culture in which data
informs decisions and action
Integrate evaluation into the end-to-end
learning process, enabled by
technology
Clarify roles and skills needed and
assign accountabilities
Develop standards and common tools
Ensure results are acted upon
Strengths
Desire for consistent measurement
Eager for cross team learning
Value learning measurement
Great interest in higher level data, Level
3 Application and Level 4 Results
Eagerness to leverage a common
technology
Desire to assign responsibility and
accountability for M&E activities
Opportunity to leverage knowledge and
standard tools from other areas
Strong desire for data to be reported
enabling rapid time to insight
Gaps
Lack of measurement oversight
Lack of communication from management regarding desired results
Lack of information sharing between areas
Lack standard and repeatable process
Only collecting Level 1 Reaction, some Level 2 - Knowledge/Skills
Limited reporting capability
Data in multiple systems lacking integration
Lack of knowledge regarding technology capabilities
Lack clear accountability
Lack defined roles and responsibilities
Lack consistency in data collection methodologies
No standard or consistent metrics
Current decision making based off Level 1 or 2 data
Decision making inhibited by lack of solid reporting tools
Data used at tactical level
Recommendations Considerations

Best Practices
Support data-driven
Ensure high quality
decision making for all
measurement practices
● Use standard survey items stakeholders

● Ask predictive questions, and follow up

FOCUS 5:
● Use demographics to analyze data further MEASUREMENT
PRINCIPLES
Establish Streamline
processes
● Understand the ‘burden of proof’ that your accountability

stakeholders require when investing in

measurement activities (e.g., predictive,
self-report, actual business results,
correlation, etc.) Enable consistent
data collection

Curriculum  + Learning Objectives
  TOPIC NAME
  Welcome to Bonfire
  MODULE 1
  Lead with Purpose, On Purpose
  Broaden Your Diversity Lens
Reboot Your Introduction
 
Develop a (Pointy) Point of View Identify and deliver your distinctive points of view in a way that invites constructive conversations.
  MODULE 2
Promote Your Public Identity
  Be a Dazzling Storyteller
Manage Difficult Conversations Determine the difficult conversations you want to have and enter them with empathy, clarity, and confidence in your
 
  Work Your Network
 
  MODULE 3
  Matter More
 
Boost Your Influence IQ:
  Principles
Boost Your Influence IQ:
  Strategies
  Lift While You Climb
Copyrights 2021 © Bonfire.
   
LEARNING OBJECTIVE  
Gain a clear understanding of what Bonfire is about, how it works, and what you can expect to accomplish in the program.  
CLAIM YOUR VOICE  
Reflect upon your own purpose path and the various ways you can make that manifest in the world.  
Expand your self-awareness and perspectives on difference to become more consciously inclusive and equitable.  
Prompt the conversations you want to have by asking better questions, claiming your expertise. and introducing yourself in a
deliberate way.  
USE YOUR POWER  
Craft and communicate your public identity so you show up confidently and in alignment with the power you bring to the world.
Explore why stories are powerful and how to capture. craft and deliver the right story at the right time. for the biggest impact.  
communication.  
Create a more strategic network structure by understanding the benefits and concerns of different types of connectivity and how
to diversify  
your network to catalyze change.  
MATTER MORE  
Examine the origins of your own sense of mattering, the significance of matter more in your life. and how you want to continue
your mattering  
journey moving forward.  
Explore the key principles of strategic influence to have a more intentional impact on behalf of what matters to you.
 
Implement the most effective strategies in achieving influence that advance goals larger than yourself.
 
Pass on the Bonfire Way to others—men and women—by lifting while you climb so that ALL RISE.  
Recommendation: Measurement Maturity

PHASE 0: one week

● Learning Measurement Philosophy: Communicate the plan for measurement + KPIs
● RACI: Clarify roles and learning measurement expectations of all staff
● Culture: Analyze current culture to gauge openness to feedback and continuous improvement

PHASE 1: three weeks

● “Measurement Process Owner”: Assign an operational resource to oversee implementation
● KPIs: Define and agree upon key performance indicators (see sample KPI Library)
● Surveys: Design survey items and instruments (see sample surveys)
● Technology: Identify and leverage to develop standard data collection tools and stakeholder reports

PHASE 2: two months

● Reports: Develop a comprehensive reporting strategy for stakeholders, to include reporting cadence and format
● Results: Use results in performance management and goal setting of learning professionals
● Targets: Identify credible sources for benchmarks and set targets/goals for key programs
Copyrights 2021 © Bonfire.
 Steps for Implementation

IMPACT:
INPUTS: ACTIVITIES:
OUTPUTS: Business
KPIs Surveys
Reports Results
Data Source Data
Communication
Collection
Plan

Copyrights 2021 © Bonfire.

 Bonfire.
ALL RISE

IMPLEMENTATION PLAN
Bonfire M&E Strategy Workbook
 Measurement & Evaluation Calendar
SURVEY SURVEY SURVEY SURVEY
ASSESSMENT ASSESSMENT ASSESSMENT ASSESSMENT
OBSERVATION OBSERVATION OBSERVATION OBSERVATION

PRE- PRE-
ASSESSMENT ASSESSMENT

Onboard CYV UYP MM Onboard CYV UVP

MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Onboard CYV UYP MM

PRE-
ASSESSMENT

COHORT 1 SURVEY SURVEY SURVEY

ASSESSMENT ASSESSMENT ASSESSMENT
COHORT 2 OBSERVATION OBSERVATION OBSERVATION

COHORT 3 +SURVEY +CONTENT

+ASSESSMENT +DEVELOPMENT
+OBSERVATION +PRODUCT
Copyrights 2021 © Bonfire.
 Measurement & Evaluation Calendar
SURVEY SURVEY
SURVEY
ASSESSMENT ASSESSMENT
ASSESSMENT
OBSERVATION OBSERVATION
OBSERVATION

MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

COHORT 1 SURVEY SURVEY

ASSESSMENT ASSESSMENT
OBSERVATION OBSERVATION
COHORT 2

COHORT 3 +SURVEY +CONTENT

+ASSESSMENT +DEVELOPMENT
+OBSERVATION +PRODUCT
Copyrights 2021 © Bonfire.
Bonfire.
ALL RISE

EXAMPLES
 EXPLORANCE: Metrics That Matter Reporting Example
  Post Event Follow Up Manager
  My Data Benchmark My Data Benchmark My Data Benchmark
Post Training Support    
Participant materials useful on the job 5.09. 5.82. 5.19 5.09 N/A N/A
Set expectations with manager prior to training 5.00. 5.30. N/A N/A 5.38. 5.09.
Determined use of training after the training 4.98. 5.33. 5.24 4.29 5.26. 5.05.
Provided adequate resources to apply training on lob 5.00. 5.61. 5.22 5.25 5.22. 5.70.
Level 4 Business Results    
Training estimated impact on improved performance/productivity 5.07. 5.56. 5.16. 4.93. 5.17. 5.03.
lob Performance Change    
Job Performance Change    
Total percent improvement in performance, including training 65.60% 54.75% 69.45% 43.93% 74.76.% 44.79.%
Training's contribution to improved performance 64.03% 55.26% 70.34% 47.19% 81.79.% 48.24.%
Percent of work time requiring knowledge/skills 65.60% 55.92% 69.20% 46.34% 74.22.% 48.77.%
Percent improvement due to training 27.55% 16.92% 33.80% 9.61% 45.38.% 10.54.%
Adjustment factor for confidence in estimations 65.00% 65.00% 65.00% 65.00% 65.00.% 65.00.%
Adjusted percent improvement due to training 17.91% 11.00% 21.97% 6.24% 29.50.% 6.85.%
Business Results Significantly Impacted:    
Increasing quality 48.82% 63.11% 12.73% 58.58% 34.95% 58.95%
Decreasing costs 51.18% 26.56% 10.45% 19.61% 50.00% 17.51%
Decreasing cycle time 35.55% 23.18% 9.55% 18.47% 41.26% 17.37%
Increasing productivity 54.98% 57.90% 33.18% 53.37% 44.17% 57.19%
Increasing sales 52.61% 24.35% 38.64% 17.02% 43.69% 15.30%
Increasing customer satisfaction 50.71% 55.01% 44.09% 44.59% 34.47% 46.25%
Increasing employee satisfaction 60.66% 49.69% 45.00% 45.59% 43.20% 64.03%
Level 5 Return on Expectations    
Worthwhile investment in career development 5.12 5.55 5.24 5.45 5.49 5.59
Worthwhile investment for the employer N/A N/A 5.21 5.49 5.26 5.64
Level 5 Return on Investment    
Costs(per person) 1000.00 1020.85 1000.00 1020.85 1000.00 1035.55 1000.00 1062.35
Monetary Benefits(per person) 8955.00 5504.07 10990.00 3124.04 14750.00 3453.50
Benefit to Cost Ratio 8.96. 5.39. 10.99 3.02 14.75. 3.25.
WI Percentage 795.50.% 439.17.% 999.00.% 201.68.% 1375.00.% 225.08.%
Payback Period(months) 1.34 2.23 1.09 3.98 0.81 3.69

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 Dashboard

EXPERIENCE CLAIM YOUR VOICE USE YOUR POWER MATTER MORE

58% 100% 50% 25%

+SURVEY
+OBSERVATIONS
PARTICIPANT MANAGER BONFIRE +ASSESSMENT

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 KPI LIBRARY - Test
2021 2022 2023

OUTCOME

EFFECTIVENESS

EFFICIENCY

Copyrights 2021 © Bonfire.

 Bonfire. ALL RISE

Questions: Asked & Answered

Performance Management (e.g, facilitators, product, - leadership and governance)