Scribd Logo
Upload

Welcome to Scribd!

  • Brief Presentation On Taxi Industry: by Neeraj Gupta - April 22 2016

    Uploaded by

    Etolo Soro
    154 views10 pages
    The document discusses the evolution of the taxi industry in India from traditional taxis and rickshaws to modern radio taxis and app-based aggregators. It notes the shift in market share from regulated taxis to unregulated aggregators. The document outlines expectations of stakeholders like consumers and drivers. It discusses how technology has advanced the industry through GPS tracking, mobile apps, and payment options. However, it also notes impacts like predatory pricing, lack of regulation, and deceptive pricing. The document calls for uniform licensing, permitting, and tariff regulations to regulate the industry in a sustainable way.

    Original Description:

    Original Title

    11 TaxiIndustry-7268175085

    Copyright

    © © All Rights Reserved

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document discusses the evolution of the taxi industry in India from traditional taxis and rickshaws to modern radio taxis and app-based aggregators. It notes the shift in market share from regulated taxis to unregulated aggregators. The document outlines expectations of stakeholders like consumers and drivers. It discusses how technology has advanced the industry through GPS tracking, mobile apps, and payment options. However, it also notes impacts like predatory pricing, lack of regulation, and deceptive pricing. The document calls for uniform licensing, permitting, and tariff regulations to regulate the industry in a sustainable way.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    154 views10 pages

    Brief Presentation On Taxi Industry: by Neeraj Gupta - April 22 2016

    Uploaded by

    Etolo Soro
    The document discusses the evolution of the taxi industry in India from traditional taxis and rickshaws to modern radio taxis and app-based aggregators. It notes the shift in market share from regulated taxis to unregulated aggregators. The document outlines expectations of stakeholders like consumers and drivers. It discusses how technology has advanced the industry through GPS tracking, mobile apps, and payment options. However, it also notes impacts like predatory pricing, lack of regulation, and deceptive pricing. The document calls for uniform licensing, permitting, and tariff regulations to regulate the industry in a sustainable way.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    of 10

    Brief presentation

    on Taxi industry
    By Neeraj Gupta | April 22nd 2016
    Evolution of taxis industry in India

    B&Y & Rickshaws Tourist taxis Radio taxis App based Aggregators

     Permit issued by  All India Tourist Taxis  Permit issued by  Tourists taxis permits
    respective RTOs permit respective RTOs  Booking only thru App
     Fares / Fuel type /  Primarily introduced for  Fares / Fuel type /  Fares / Fuel type /
    driver qualifications are intercity services driver qualifications are driver qualifications are
    regulated  Highly fragmented regulated not regulated
     Point to point intra city  Multiple booking options
     Street pickups e.g. call center, app
    Industry statistics and trends

    ~ 10,00,000 vehicles ~ 12,50,000 vehicles ~ 18,00,000 vehicles

    Shift of market share from regulated to un regulated taxi aggregators


    Expectations of stakeholders

    Consumers Chauffeurs

    • On time service • Better earnings


    • Safety • Stability of earnings
    • Quality of car • Social acceptance and
    • Convenience, comfort engagement
    • Transparency in billing • Professional respect
    • Availability
    • Simplified payment process

    Technology advancement has led to increase in consumer expectations


    Impact of Technology

    GPS / GPRS based cab tracking and dispatch

    Mobile app based single touch booking

    ETA based booking

    Simplified and multiple payment options

    E – billing and receipts

    Tech is key enabler for growth of taxi industry


    Impact of funding

    Creating economically unviable


    business models

    Risk of 20,000+ crores vehicle loan


    becoming NPA

    Eliminating competition through


    predatory pricing

    Creating monopolies leading to


    exploitative pricing
    Impact of regulatory vacuum

    No separate license

    No separate taxi permit / use of tourist taxi


    permit

    No control on :
    • Quality of services
    • Safety
    • Driver credentials
    • Pricing
    • Fuel type
    Impact of deceptive pricing

    Misleading fares :

    •Base fare
    •Minimum fare
    •Ride time charges
    •Per km charges
    •Surge pricing / peak
    time charges
    Way forward…
    Uniform license for all
    intra city taxi operators

    Separate taxi permit for


    point to point city taxis

    Taxis should be Stop subsidizing drivers


    as per new Ecommerce

    treated as an policy

    essential Uniform tariff regulations

    service
    Screening norms for
    drivers

    You might also like