SOURCEit!

Initiative
 Our Brands
Our Brands
 What is a BPO?

Business Process Outsourcing (BPO) is the

contracting of non-primary business activities and
functions to a third-party provider. BPO services
include payroll, human resources (HR), accounting
and customer/call center relations.
● Limited budget for staffing, technology
Challenges
and infrastructure
● Insufficient manpower or knowledge
for non-core business needs
● No clear customer support or back
office process
● No system optimization plan
● No quality assurance and performance
management plan
 SOURCEit! A Business Process Outsourcing Service

Support Channels Back Office Channels Sales Channels:

• Email • Marketing (Social Media, Graphics and • Lead Generation
• Chat Web Development) • Warm Leads – LeadForce
• Social Media • Email Marketing (MCC) • Telemarketing/Closer
• Human Resources (Recruitment,
Payroll, Performance management and
Training)
 Niche
B2C SaaS Digital Marketing
E-commerce Companies Companies
● Increasing sales index with ● Increasing number of tickets ● Lack of manpower for back
limited manpower for CS and with limited resources and office, ex. HR, training, QA,
back office lack of system optimization performance management
processes and payroll
● Sales channel needs
expansion but insufficient ● Lack of market ● Bad to mediocre customer
budget for more salespeople service
and hiring overhead ● Churn rate is high due to bad
customer service

Start ups and fast growing SMBs that wants to scale up but cannot focus on their core business because of limited resources.
● Provide overall reduced cost for non-core business or limited
Our Solutions
operational resources needs (Simple pricing model with $0 setup planning
cost)

● Process, Process, Process! Robust and transparent operational processes that

will give you peace of mind that we will deliver on our promises. Processes they can
you can adapt internally as well

● Provide a high-quality dedicated team to improve service quality

We'll handle it for you so you can stay focus on your core business!

● Promote higher flexibility for growth Outsourcing noncritical functions

allow organizations to use their internal resources for core competencies and
essential business functions.

● Our strengths in digital marketing is your guarantee! Applicable for

back office, digital marketing channels

● Full support Human Resources and development Recruitment, training,

quality assurance, custom staffing plan and performance management

● System Optimization We will help you design an efficient processes using the
right technology and tools to attain an optimal staffing level and schedule to meet
your targets
 Revenue
How will we How will we get How else will we make
money from this
charge? paid? project?

● Per hour rate per headcount ● Monthly Payment Contract ● Flat rate subscriptions from
or monthly flat rate. our existing products
● Subscription Contract
● Monthly BPO Fee +
Employee Wage = Total
Monthly Cost($8-$15)
 Onboarding
Setup Launch!
Planning

Lead Gen Growth

Business
Success Pre-Launch
Planning

1-2 Months
 The Process

Ad Ecosystem Landing Page Call Tracker

Automation Calendar Lead Sheet

Sample Ads
 Automation
33 44

Send SMS 1 Send Email 1

10
10
5
22 5
Add a new
trigger Send Email 3
Send SMS 2

Contact
subscribes to Wait for
Send Email 2
client’s list 3 day(s)
1 9
1 9
66
Start this
automation Wait for 1
when a lead Send SMS 3
day(s)
comes in

7 8
7 8
 Lead Journey

Ad Encounter Landing Page SMS Notification

Phone Follow-up Email Drip

Scheduling Reminder Closed

Case Study
Case Study
 Pricing
$60
$55.21

$50
$43.84 $44.66
$41.43
$40
$38.21
$31.11
$30 $25.49 $28.70
$23.77 $23.24
$21.47 $55.21
$20 $13.29 $16.92
$10.98 $12.31

$10 $7.85

$0

Apparel
Education Home Improvement Real Estate
Auto
Employment & Job Training Health Care Retail
B2B
Finance & Insurance Industrial Services Technology
Beauty
Fitness Legal Travel & Hospitality
Customer Services
Expectations